Reviews of Loggiato Tassis Charme&Relax
Via Tassis 4, 24129 Bergamo, Italy

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified review1. Great communication with the host. 2. Recommendations given on local restaurants. 3. Warm welcome upon arrival at the apartment. 4. The terrace area is an asset and we got great use of it. A lovely covered outside space. 5. Would definitely stay here again and will recommend it to friends visiting Bergamo Citta Alta
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewPerfect location, close to Piazza Vecchia. Ideal base for exploring Citta' Alta. Room is huge, includes a microwave, coffee maker and fridge. Optional red and white wine is provided also for an additional charge. The private terrace is a lovely place to relax. Elena and colleagues were excellent, helpful and friendly with tips for dining etc. Will be back.
That I did not book a longer stay...
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewWe booked this property at short notice when our original booking for a propery in Bergamo Bassa was cancelled. We're so glad we did as it was far superior. Excellent location, near to main street with plenty of shops and restaurants but still quiet enough to sit out on terrace to enjoy breakfast or a glass of wine in the evening.. Agents replied promptly to enquiries via whatsapp and we were met at property on arrival. They also arranged our transfer to the airport for our early morning flight home for which we were very grateful as not easy to get taxi at that time of day.. Room was spacious and everything worked. Especially grateful for air conditioning as it was very hot. Didnt find hanging space in wardrobe or lack of curtains a problem and having a lift was a bonus even though property is on first floor as stairs were quite steep and dark and would have been difficult to negotiate with luggage.
Only a very small thing but we were told towels would be changed and rubbish bins emptied mid way through our stay but this didnt happen
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewPerfect location and the host booked me and my partner taxis to the airport at unsociable hours and showed us where to eat and visit on our short stay in Bergamo
Nothing
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe apartment and deck is wonderful.Large room.,great decor and dood washroom facilities
The temperature of the room could have been higher.It was not adjustiblep 2
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewNice cosy space. The balcony is certainly a highlight. The location is great, right in the buzzing Bergamo old town but without the hustle and noise. Nadia and her staff are very caring and offer plenty of advice and guidance.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewPerfekt
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewPerfect location. The room is spacious, clean and very quiet.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewGreat accommodation in Cita Alta!
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewA very comfortable property in the heart of cita alta.
Dear Iliyana, Thank you for your kind words! We’re delighted to hear you found the property comfortable and enjoyed its prime location in the heart of Città Alta. We look forward to hosting you again!
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewI loved the location and the facilities and the terrace. But: to get to historic sites is very difficult from the bus stop and they were waiting inside the apartment which apparently was only 4 min from where I was and nobody offered to come and meet me there. It caused me a lot of stress.
Hard to find even using GPS and the wine in the room (which I thought was complimentary as always everywhere I stayed before), was labeled $20, so was the bottle in the fridge. One capsule of coffee, no tea. Very economic owners:))))
Dear Anna, Thank you for your feedback. We’re delighted you enjoyed the location, facilities, and terrace of the apartment. However, we’re sorry to hear that some aspects of your stay caused stress. Regarding the wine, we’d like to clarify that wine is not complimentary, as is typical in most accommodations. We provide it to give our guests the opportunity to experience high-quality local wines, with prices clearly labeled for transparency. We also appreciate your thoughts on the arrival process and will review how we can better assist guests navigating the area to ensure a smoother experience. Your feedback is valuable, and we hope to host you again for a more enjoyable and stress-free stay!
Dear Anna, Thank you for your feedback. We’re delighted you enjoyed the location, facilities, and terrace of the apartment. However, we’re sorry to hear that some aspects of your stay caused stress. Regarding the wine, we’d like to clari… Show more
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewThe place is in the city center, close to everything. It's private and quiet, right in the city center. The apartment was perfect with a beautiful large private terrace to sit with a coffee/ wine morning, noon or night. I will definitely be staying there again next time I visit Bergamo!
Dear Ellena, Thank you so much for your glowing review! We’re thrilled to hear you enjoyed the apartment’s central yet quiet location, as well as the private terrace—a perfect spot to relax any time of day. Knowing you found the stay perfect and plan to return makes us incredibly happy. We look forward to welcoming you back on your next visit to Bergamo!
Dear Ellena, Thank you so much for your glowing review! We’re thrilled to hear you enjoyed the apartment’s central yet quiet location, as well as the private terrace—a perfect spot to relax any time of day. Knowing you found the stay perfec… Show more
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewThe apartment was perfect with a beautiful large balcony. And Francesca was absolutely amazing from before we even arrived. So helpful and welcoming. Held onto our bags when we arrived while we explored, then walked us to the apartment and showed us around. Even offered help with taxis. I will definitely be staying there again next time I visit Bergamo!
Thank you so much for your kind words! We're delighted to hear that you enjoyed the apartment and the large balcony. Francesca will be thrilled to know she made such a positive impact on your stay. We always strive to offer a warm and helpful experience, and we're happy to hear it made your visit even better. We look forward to welcoming you back the next time you're in Bergamo!
Thank you so much for your kind words! We're delighted to hear that you enjoyed the apartment and the large balcony. Francesca will be thrilled to know she made such a positive impact on your stay. We always strive to offer a warm and h… Show more
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewToo dark.
Thank you for your feedback! We're sorry to hear that you found the apartment too dark. We appreciate your input and will consider ways to improve the lighting to ensure a more comfortable stay for future guests. If there's anything else you'd like to share, feel free to let us know!
Thank you for your feedback! We're sorry to hear that you found the apartment too dark. We appreciate your input and will consider ways to improve the lighting to ensure a more comfortable stay for future guests. If there's anything… Show more
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewGreat location, good facilities
Reviewed: 4 June 2024 · Stayed in May 2024
Verified review-Host Zanyar is very nice and helpful person and he speaks perfect English. -Location is best possible -Very comfortable place -There was wine to buy in the apartment :)
Nothing :)
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewfantastic location in the heart of the citta alta, public transport links from the airport.
all good.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewThe room was very clean, offered good facilities, a comfortable bed. Loved the terrace and so central.
Shower. Lower hanging wardrobe space!
Reviewed: 10 April 2024 · Stayed in April 2024
Verified reviewReviewed: 13 March 2024 · Stayed in March 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewExcellent location! Quiet and yet just 30 meters away from the central street. Terrase is big and nice. The agency that handles the property answers immediately.
I think the main problem is that the place is run by an agency and there is no real owner of the place. Maybe that's why a beautiful medieva wooden ceiling is full of dust and is combined with Ikea style furniture and a horrible red walls. Waves are painted on the edge of the red walls which makes it look like a see of blood. The room is very dim. For the microwave, the kettle and a coffee mashine there is only 1 electric outlet. The curtain on the window next to the bed covers the window and the floor next to it. Why? Because the place is there just to make profit with no thought about the comfort of the guests? I almost fell at night after in this very dim room I stepped on the curtain. The wardrobe: the crossbar for hanging jackets is unreachable by hand, so you have to use a stick to pull a hanger down, put your coat on it and then to put it back. There is another crossbar in another section of the closet but this one is too low, so that your coat will touch a bottom shelf.. And the last thing - is the shower. It is constructed in such a way that when you turn it on, water flow hits a plastic curve, there is no way to avoid it and the sound that it makes is extremely loud. When I went to the shower, it woke up.my sleeping husband and he was sure that some drilling started outside of the building.
Reviewed: 16 January 2024 · Stayed in January 2024
Verified reviewPerfect location: very central in the old part of the city (Città Alta) but very quiet and far from the crowds of tourists. Lovely balcony: we couldn't really enjoy it because of the cold but it would be really nice in the summer. The room was big, comfy and perfectly equipped
Nothing