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Reviews of The Sense Experience Resort - Preferred Hotels & Resorts 5 stars

Viale Italia 315 Follonica, 58022 Follonica, Italy

#4 of 22 hotels in Follonica

Guests' Choice

Review score

Based on 132 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Wonderful family vacation spot.
    • Leisure trip
    • Family with young children
    • Deluxe Double Double
    • Stayed 3 nights
    • Submitted via mobile

    The coffee at breakfast seemed to come from a machine rather than freshly made, though you can get a fresh one outside on the grounds at the refreshment area.

    Clean and comfortable rooms, beachfront property, good breakfast choices.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Magical
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 6 nights

    Best breakfast we hve experienced.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Easy ,comfortable,clean and just a lovely place
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was all perfect

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Double with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    A Wonderful Beachfront Escape The Sense Experience Resort is simply amazing. The staff were incredibly kind and helpful at all times, always ready to assist with a smile. It’s the little touches that really made a difference — like having our beach umbrella and chairs reserved for us each day. The food was very good, the rooms were beautiful and comfortable, and the whole atmosphere was relaxing and well-designed. We had a fantastic time and would love to return. Highly recommended for anyone looking for a peaceful and luxurious getaway.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Amazing stay!
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything is perfect! Very friendly staff, food is super good and the rooms are super clean, loved it!

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Food

    All good

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Relaxing and well managed stay in a very nice place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Low quality of Dimora restaurant

    Very nice location Good facilities (missing a real gym) Cleaness of the room Eate restaurant superb Kind staff

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    A Truly Luxurious Stay – The Perfect End to Our Tuscan Adventure
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    We had the pleasure of staying at The Sense Experience Hotel as the final stop on our Tuscan journey, and it was an absolute highlight. From the moment we arrived, it was clear that this hotel takes pride in delivering a genuine 5-star experience. The entire property is immaculately maintained. You can see the staff are constantly attentive, working quietly and efficiently to keep both the hotel and its beautiful grounds in pristine condition. Their dedication and warmth really stood out, making us feel genuinely welcomed and cared for. We dined at the Dimora restaurant, where the food was excellent. Every dish was beautifully presented and full of flavour, and the service was just as impressive, attentive, professional, and friendly. The pool area was spotlessly clean and thoughtfully equipped with excellent facilities, including toilets, shower, and bar. Our 9-year-old daughter absolutely loved the pool! It was the perfect place for her to swim and enjoy herself while we relaxed in comfort. The beach was stunning, with the added bonus of service directly to your sun lounger—a real treat! Each room is assigned its own sun beds on the beach, so there’s no need to rush down in the morning to secure a spot. It’s these thoughtful touches that really set The Sense Experience apart. After staying in four hotels across Tuscany, we truly saved the best for last. This was a luxurious, relaxing end to our adventure, and we wouldn’t hesitate to return. Highly recommended for families or anyone looking for a top-tier escape in a beautiful coastal setting.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Very nice beautiful views
    • Leisure trip
    • Couple
    • Executive Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful rooms

    Stayed in June 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Double with Sea View
    • Stayed 5 nights

    A few suggestions for future improvement: - Room maintenance: Plumbing in our room could have been better — the flush tank, kettle, and shower all needed attention. - Bike condition: The bicycles available would benefit from some maintenance. - Sun lounger reservation system: It wasn't very clear, and we faced challenges securing loungers for our group of six, especially on arrival and departure days — requiring daily adjustments. - Staff efficiency: While all staff were kind and welcoming, we noticed that some members, particularly from the more experienced team, were more consistent in following through on promises. These small issues didn’t overshadow our stay, but addressing them would make a great hotel even better. We look forward to returning — thank you again for your hospitality!

    This was our third stay at the hotel, which speaks to how much we value the overall experience and quality of rest it offers. The room cleaning was impeccable — special thanks to Mikaela. Dinner service was excellent every evening, with kind and professional attention from Igor, Matteo, Alex, Misha, and the two senior managers. We especially appreciated the daily changes in the evening menu — a lovely touch of variety as well as breakfast were delicious. The beach was always clean, and the beach service was very attentive. Kayaks and paddleboards were available whenever we wanted — a great plus. It was especially thoughtful and heartwarming to receive a birthday cake for our son — a moment that made our stay feel truly personal. Thank you for that gesture!

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 2 nights
    • Submitted via mobile

    The staff were amazing

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Coming back shortly!
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 7 nights

    Nothing serious.

    Super helpful staff, quite and charming hotel area, the promenade i great for morning run. Amazing facilities and service!

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    Stunning location and property!
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful property, great facilities and the perfect getaway with our dog!

    Stayed in June 2025

  • Reviewed: 17 May 2025

    10
    Had a very comfortable stay.
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 3 nights
    • Submitted via mobile

    NA

    The service, staff and location, everything was exceptional.

    Stayed in May 2025

  • Reviewed: 15 April 2025

    10
    An exquisite experience on the ocean that was relaxing and pampering.
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 4 nights

    Nothing

    Everyone on property were genuinely kind and very accommodating. It was our anniversary and they arranged rose petals in a heart on our bed. Suggestions made to activities in the area exceeded our expectations. It was fun having bicycles to ride into town to eat and shop. The resort was very clean and relaxing.

    Stayed in April 2025

  • Reviewed: 16 October 2024

    8.0
    we definitely liked it there
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Balcony or Garden
    • Stayed 2 nights

    Coffe is not replenished during room service...strange, as the second night costs exactly the same as the first night...so why less service then?

    Nice hotel, all clean, great equipment and great position. friendly personel. coffee service via Starbucks kind of strange to handle, even with provided vouchers - those actually only work if you have an account with them and order at the cashier, not from the room....

    Stayed in September 2024

  • Reviewed: 13 October 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 4 nights
    • Submitted via mobile

    Size of room

    Breakfasts

    Stayed in September 2024

  • Reviewed: 3 October 2024

    8.0
    Very new modern hotel with prime beach location.
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 1 night

    Very new modern hotel with prime beach location. We only stayed one night just for a change away from medieval Tuscany villages! Staff were very freindly and everything was just as we wanted.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 3 nights
    • Submitted via mobile

    Clean, well looked after, excellent amenities and the food/coffee was exceptional.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Double with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Everything!

    Stayed in August 2024

  • Reviewed: 19 September 2024

    10
    Will hopefully return
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 4 nights
    • Submitted via mobile

    Maybe you need a closed in bar space for rain!! No where to go really

    Attention to detail excellent, customer service all over the property

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very well orchestrated resort, we had a great time here despite the rainy weather.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Just perfect !
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony or Garden
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to complain about.

    Loved the whole experience. Even though we had showed up day later due to bad weather and flight diverted to other city . Most helpful staff .Food was organic and local and fresh . I would describe it as a 5 star ! Best place I have stayed in Italy ! Thank you !

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Beautiful stay and vibe but needs some changes
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Balcony or Garden
    • Stayed 1 night
    • Submitted via mobile

    The restaurant: very expensive for what you get, waiters’ service was average. Pool area needs a refurbishment (stairs falling apart, life guard fed up of their role, bar seems closed). It really doesn’t look like it’s part of the rest of the resort which is a shame.

    The sea area, the position, the cleanliness of the rooms. Lovely cleaners. Breakfast was good. Bar service at all the times. Reception service was very good. We had a problem with our room and they did upgrade us.

    Stayed in September 2024

Showing 1 – 25

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