Reviews of The Inn at the Spanish Steps Luxury Collection - The Inn at the Spanish Steps
Via dei Condotti 85, Spagna, 00187 Rome, Italy
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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewAll excellent!
All very good
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe accomodation is very central with good views - a little noisy at night as it overlooks The Spanish Steps. Comfortable bed/pillows
Breakfast was very average. Choice was limited and no buffet to select from on 2 days of the stay. One slice of bread! This was described a a 'selection' of breads on the menu. Italian meats were dry and eggs overcooked.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBest location in Rome
Property is a little disjointed as its over two buildings
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewI didn’t - they sent me to a random apt about 10 min walk from where I paid to stay.
It was clean - only redeeming factor.
Dear Mica, let us respond truthfully and correctly to your false allegations which are damaging to our business and misleading to our future customers which we invite you to retract or delete or we will pursue it futher legally. We are an Inn with surrounding townhouses and penthouses and all locations and descriptions are advertized, Also,you booked our studio room with description and location AS ADVERTIZED on a flexible basis for yuor stay on 13th June. You booked this on 9th May and we also IMMEDIATELY sent you a message through here in response to yours reagrding terrace request on 9th May as pastefd below explainly exactly the category and its location and you could have simply changed or cancelled the reseravtion up to 3 days before however you did not and now you choose to spread lies about our conduct which we do not accept . please read below dated 9th May of which we have proof of being setn, delivered and read by you Dear Mr Hassan, you have booked our unique studio room for your stay which has a small terrace. please read carefully the full description below Premium Studio Room The Premium Studio Room is a small independent apartment located in a residential block in Via 2 Macelli 102, approximately 400 metres (0.25 miles) from the reception building. It is our only accommodation in that block. It is not our managed building. From the reception building it will take you around 6 minutes by foot to reach the Studio Room, although we will be delighted to accompany you and porterage will be taken care of by our staff.
Dear Mica, let us respond truthfully and correctly to your false allegations which are damaging to our business and misleading to our future customers which we invite you to retract or delete or we will pursue it futher legally. We are an I… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThey take care of us, they upgrade us and our room was beautiful.
The check in process was complicated, we need to go up. We didn’t know our room number, it is difficult to find the room.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGreat location and spectacular view from room 701
Reviewed: 28 May 2025 · Stayed in March 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBeautiful location for all of the attractions. Exceptionally nice staff.
The lights on the steps would not turn off and it was hard to sleep at night
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewI liked the location and the cleanliness of the apartment.
The kitchenetter was not equipped with an espresso machine or a cork screw, The television in the living room did not work. There were no face towels in the bathroom. Getting up and down the rooftop terrace was a bit dangerous for us.
Reviewed: 12 May 2025 · Stayed in March 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThe location is awesome! Almost everybody of the staff is pretty kind and helpful. The breakfast is awesome, they have a beautiful view in the roof top.
The check inn was a little slow, they have a little problem with communication… but we made it. It will be better if they specify that the hotel have different building in different streets…
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewFirst of all, we had two rooms and they were not in the main building! We had to go to a different building which was 2 min away by walking (all our luggages had been moved to our rooms by the concierge.) Rooms were clean! We stayed in room 111! This room was connected with room 110!! It was a disaster! There was no sound proof between the doors. We heard all the coughs, cries, talks, toilets etc.. of the next room like right next to us! And I’m sure they heard us as well! No privacy at all!!
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewCentrally located. Excellent breakfast. Spacious room
One woman at check in, and every subsequent encounter, was abrupt. I don’t know her name. She was a middle aged dark blond woman. I don’t think she should speak with the public.