Reviews of Trevi Imperial Suite 3
Via Francesco Crispi, 10, Spagna, 00187 Rome, Italy

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Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewVery clean and neat. Close to Resturants and shopping
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewThis a brand new suites, well designed and very nice. The staff were friendly.
The pillows were not comfortable.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean, great location, comfortable
Room size smaller than expected but not an issue
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location, very clean, easy check in. Was able to check in early, otherwise they would have taken the bags.
Shower overflowed, and had several orifices blocked. Other than that was great.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat property and rooms. Location was easy walking distance to everything. Had an elevator and very good AC!
Could not check in until 2pm when we landed from an early flight.
Dear Jenna, thank you so much for your kind review! 😊 We’re truly happy to hear that you enjoyed our property, loved the rooms, and found the location convenient – being able to walk everywhere really is a plus in Rome! We know how important comfort is, especially after a long day of exploring the city! Regarding the check-in time, our policy is in place to allow our housekeeping team the time they need to thoroughly clean and prepare each room to ensure the highest standard of comfort for all our guests. Thank you again for staying with us – we hope to welcome you back on your next trip to Rome! Warm Regards, Sofia (Trevi Imperial Team) 🌟
Dear Jenna, thank you so much for your kind review! 😊 We’re truly happy to hear that you enjoyed our property, loved the rooms, and found the location convenient – being able to walk everywhere really is a plus in Rome! We know how import… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewStaff were wonderful and check in was easy! Beds were comfortable (pillows were a little uncomfortable though) and location was great. 4 minute walk from the Trevi Fountain. It was clean and housekeeping was great!! AC was nice and Wifi is included! Would definitely recommend :)
The elevator worked half the time, but we were prepared to carry our suitcases up and down the stairs. Noise is a little loud but expected.
Dear Tiffany, thank you so much for your wonderful review! 😊 We’re so happy to hear that you enjoyed your stay – from the smooth check-in and the comfort of the beds to the fantastic location just a 4-minute walk from the Trevi Fountain! We truly appreciate your kind words about our staff and cleaning service – it means a lot to us 💛 As for the pillows, we’re always happy to receive feedback and will definitely take it into consideration for future improvements. As for the sounds of the city – staying right in the heart of Rome does come with a bit of lively urban atmosphere, but we believe it’s a small price to pay to be surrounded by history and beauty 😊 That said, our building is equipped with high-quality soundproof windows to ensure a quiet and comfortable rest for our guests. Thanks again for recommending us – we’d love to welcome you back anytime! Best Regards, Sofia (Trevi Imperial Team)
Dear Tiffany, thank you so much for your wonderful review! 😊 We’re so happy to hear that you enjoyed your stay – from the smooth check-in and the comfort of the beds to the fantastic location just a 4-minute walk from the Trevi Fountain! … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt was well situated and walking distance to most things. The decor was nice and the rooms were well equipped. The staff were friendly
The lift needs some revamping as i had to carry my two suitcases down stairs as someone didn’t close the door at the bottom. The shower leaked terribly and the heated towel rail wasn’t working. There was also something strange with the one plug that clicked whenever the lights were switched on and off
Dear Michelle, Thank you so much for your kind words! We're thrilled you enjoyed the great location, the cleanliness, the comfort of the room, and the friendly atmosphere — it truly means a lot to us. We’re sorry for the small inconveniences. Please note that the elevator is part of the building and not directly under our management and issues like the door being left open are outside our control. We really appreciate your feedback and hope to welcome you again soon! Fiorella (Staff Trevi Imperial Suite)
Dear Michelle, Thank you so much for your kind words! We're thrilled you enjoyed the great location, the cleanliness, the comfort of the room, and the friendly atmosphere — it truly means a lot to us. We’re sorry for the small inconven… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewLocation. The rooms were new and spacious in comparison to many other hotels around in the area.
Just the few steps to climb with all the luggage and the old elevator after that to the floors.
Thank you so much for your feedback! 😊 We’re glad to hear you appreciated the central location and the newly renovated, spacious rooms. As our property is located in a historic building in the heart of the city, certain features—such as a few steps and the traditional elevator—are part of the charm and authenticity of the setting. We are always committed to making our guests’ stay as comfortable as possible. Thank you again, and we hope to welcome you back soon! Best Regards, Sofia (Trevi Imperial Team)
Thank you so much for your feedback! 😊 We’re glad to hear you appreciated the central location and the newly renovated, spacious rooms. As our property is located in a historic building in the heart of the city, certain features—such as a f… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe Location is exceptional, the staff was friendly, respectful and super helpful. Jean Pier was amazing at the front desk.
Everything was wonderful
Dear Marcelo, thank you so much for your wonderful review! We are truly delighted that you appreciated our location, the warm welcome, and the service provided by our staff, who will be very happy to read your kind words. Knowing that everything was wonderful for you is the greatest reward for us. We hope to have the pleasure of welcoming you back very soon! Best Regards, Sofia (Trevi Imperial Team)
Dear Marcelo, thank you so much for your wonderful review! We are truly delighted that you appreciated our location, the warm welcome, and the service provided by our staff, who will be very happy to read your kind words. Knowing that every… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewI loved this property! It is a hidden gem located in a great location!!!the apartments are super clean and renovated in a very sleek, expensive style! The staff is very available and always willing to help! Would/will stay here next time, and will share this location with all my traveling friends.
Dear Lori, thank you so much for your wonderful review! We’re thrilled that you had such a positive experience and that you appreciated both the location and the style and care of our property. Our team is always happy to assist, and reading words like yours motivates us even more! It will be a pleasure to welcome you back, and we are truly honored that you wish to share your experience with fellow travelers. Warm Regards, Sofia (Staff Trevi Imperial Suite)
Dear Lori, thank you so much for your wonderful review! We’re thrilled that you had such a positive experience and that you appreciated both the location and the style and care of our property. Our team is always happy to assist, and readin… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe staff are very accommodating, the room is clean, location is very close to famous tourist attractions
Nothing in particular
Dear Almira, thank you sincerely for sharing your experience! We’re truly pleased to hear that you found our location convenient for exploring the beauty of the city, and that the cleanliness of the room and the helpfulness of our staff met your expectations. We would be delighted to welcome you back in the future! Warm Regards, Sofia (Trevi Imperial Team)
Dear Almira, thank you sincerely for sharing your experience! We’re truly pleased to hear that you found our location convenient for exploring the beauty of the city, and that the cleanliness of the room and the helpfulness of our staff met… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe facility was EXCEPTIONAL. The photos were nice but we were even more impressed when we arrived. We stumblied upon it because the previous hotel we booked was so dirty and disappointing that we had to find somewhere else to stay. Trevi Imperial is so clean and updated. We loved our stay. Beds and room were very comfortable. The staff was exceptional. Accomodations are wonderful...stocked fridge, coffee, espresso, tea, toiletries, water. It was by far the best stay we had within our 15 day trip. I would return here and have already recommended it to friends traveling to Rome later this year. Great location for walking.
Nothing to not like here.
Dear Suzanne, thank you for your enthusiastic words and for sharing your experience at Trevi Imperial Suite. Knowing that our property was able to turn a difficult moment in your journey into an unforgettable stay fills us with joy and satisfaction! We are delighted that you appreciated the cleanliness, the comfort of the room, the quality of our service, and all the little touches we offer our guests. We can’t wait to welcome your friends as well, for a wonderful experience in the Eternal City!✨ Warm Regards, Sofia (Staff Trevi Imperial Suite)
Dear Suzanne, thank you for your enthusiastic words and for sharing your experience at Trevi Imperial Suite. Knowing that our property was able to turn a difficult moment in your journey into an unforgettable stay fills us with joy and sati… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewDear Quentin, thank you so much for your review! 😊 We're delighted to hear that you enjoyed your stay, appreciated our location, and found everything impeccably clean. We hope to welcome you back soon for another lovely experience at Trevi Imperial! Warm Regards, Sofia (Trevi Imperial Team)
Dear Quentin, thank you so much for your review! 😊 We're delighted to hear that you enjoyed your stay, appreciated our location, and found everything impeccably clean. We hope to welcome you back soon for another lovely experience at Tr… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff was wonderful, and the location is perfect.
Dear Hani, we’re truly delighted that you appreciated our staff and the perfect location — both are things we care deeply about! We hope to welcome you back soon for another wonderful stay in the heart of Rome! Warm Regards, Sofia (Staff Trevi Imperial Suite)
Dear Hani, we’re truly delighted that you appreciated our staff and the perfect location — both are things we care deeply about! We hope to welcome you back soon for another wonderful stay in the heart of Rome! Warm Regards, Sofia (Staff Tr… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewGreat location, exceptionally clean, really lovely staff. A small bottle of Prosecco as a welcome gift. Lovely towels.
Toilet paper wasn't replenished, 4 night stay and 2 toilet rolls. Everything else was perfect.
Dear Pamela, we sincerely thank you for your wonderful review and for appreciating the quality of our services, as well as the location of our brand-new property. We are delighted that you enjoyed the welcome gift and the carefully designed details of our stylish rooms. We are sorry for the small inconvenience regarding the toilet paper supply: our housekeeping service actually provides an extra stock inside the room’s wardrobe, in addition to the initial supply. In any case, our reception staff and on-call service are always available for any need or request during your stay, and would have gladly assisted you. We truly hope to welcome you again soon as our valued guest! Best Regards, Sofia (Staff Trevi Imperial Suite)
Dear Pamela, we sincerely thank you for your wonderful review and for appreciating the quality of our services, as well as the location of our brand-new property. We are delighted that you enjoyed the welcome gift and the carefully designed… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGreat location, really comfortable and clean
Dear Ann, thank you so much for your lovely review! 😊 We're truly happy to hear you enjoyed the great location, comfort, and cleanliness of our property. Guest satisfaction is our greatest reward. We hope to welcome you back soon for another equally pleasant stay! Warm Regards, Sofia (Staff Trevi Imperial Suite)
Dear Ann, thank you so much for your lovely review! 😊 We're truly happy to hear you enjoyed the great location, comfort, and cleanliness of our property. Guest satisfaction is our greatest reward. We hope to welcome you back soon for an… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewDear Kayla, thank you for your fantastic review! 🌟 We’re thrilled you found the location perfect and appreciated the cleanliness, safety, and beauty of the place ✨ It means a lot to us — hope to see you again soon! 😊 Warm Regards, Sofia (Staff Trevi Imperial Suite)
Dear Kayla, thank you for your fantastic review! 🌟 We’re thrilled you found the location perfect and appreciated the cleanliness, safety, and beauty of the place ✨ It means a lot to us — hope to see you again soon! 😊 Warm Regards, Sofia (St… Show more