9.0

Reviews of Un Letto a Casteddu

Viale Trieste 61/E, 09123 Cagliari, Italy

  • Annette

    Reviewed: 12 June 2024 · Stayed in June 2024

    Verified review

    Central Location, very nice and helpful owner

    Uncomfortable bed and substandard bed linen Shower recess tiny. It was inadequate to fit a 6’ male in the shower. From a female perspective I couldn’t wash my feet or shave my legs as there was no room to bend.

    Property response:

    Hello Miss, reading your evaluation I was saddened and a little sad. At check out, you didn't say anything that would make me understand that your stay had been so bad. We spoke to each other daily in the six days spent in my facility and, only on the first day you told me that the lights near the bed were not bright enough, and I replaced them immediately. You only left me 5 for cleaning but, on the day of cleaning you told me not to do it, but to only replace the towels. In any case, I cleaned the room because it didn't seem fair to me to leave the room for six days without doing so. Regarding the bed, I also left you an extra set that you didn't use. Unfortunately, the shower is not large, it's true, it's 90x70. The uncomfortable bed had never been reported to me and I would have preferred you to have told me in person before checking out. In any case, the shower and beds will be the subject of the next renovation that I am already planning. It is the first time in 15 years of activity that I have received such a negative review and I cannot hide that I am greatly sorry for your experience, I believe that I must always do everything possible to ensure that my guests spend their holidays as best as possible. Despite this, I thank you for your stay, for the review and for the many compliments you gave me at checkout. I will also treasure your review.

    Hello Miss, reading your evaluation I was saddened and a little sad. At check out, you didn't say anything that would make me understand that your stay had been so bad. We spoke to each other daily in the six days spent in my facili… Show more

    Un Letto a Casteddu
    25 June 2024
  • Simon

    Reviewed: 12 July 2023 · Stayed in July 2023

    Verified review

    The most Michele is a great person that is very caring about his clients. The room was very clean.

  • Kamlesh

    Reviewed: 13 September 2022 · Stayed in September 2022

    Verified review
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