Reviews of Hotel Villa Serena 4 stars
Via Muscogiuri 3, 80053 Castellammare di Stabia, Italy
Loading
Guests also reviewed these properties:
Villafranca di Verona, Italy
Quebec City, Canada
Los Villares de Soria, Spain
Bojnice, Slovakia
Hamilton, New Zealand
Puerto Princesa City, Philippines
Diani Beach, Kenya
Cordoba, Argentina
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewReviewed: 21 July 2024 · Stayed in July 2024
Verified reviewFriendly staff, always help with any questions. A big territory, good breakfast.
Sometimes Wi-Fi worked not good(
Grazie !!!
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewEverything was perfect, the staff, the food was excellent (breakfast and dinner) compliments to the chef. The reception staff always very nice and helpful and cleaning staff as well. And very clean too. Thank you for everything and for sure we will be back next year! Grazzie!
nothing, everything was exceptional.
Grazie
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewGreat room size, wonderful black out shutter, nice balcony with a fantastic view. More towels than you'd ever know what to do with. Hotel has a pool, which seemed pretty decant size from our window, however we did not go to it as we didn't had much spare time other than crashing the night. The hotel offers a great parking option with plenty of space.
Wasn't really anything that we particularly disliked. Hotel did seemed a tad stuck in the past, the interior, curtains, bed covers, etc. That said, we had a great nights sleep, we everything we needed was there, for the price I paid, I am not complaining one bit.
Grazie mille.
Reviewed: 2 September 2023 · Stayed in August 2023
Verified reviewReviewed: 26 August 2023 · Stayed in August 2023
Verified reviewStaff were very friendly and helpfull. Pool is a treat. Breakfast ok. Ciro is a fabulous waiter. Many thanks
Grazie mille !!!
Reviewed: 3 August 2023 · Stayed in July 2023
Verified reviewReviewed: 26 July 2023 · Stayed in June 2023
Verified reviewLoved the pool and the surroundings! the coffee, the food and the people were amazing. Extremely accomodating on all fronts!
Nothing.
Reviewed: 19 July 2023 · Stayed in July 2023
Verified reviewRoom was very good size. Breakfast was great. Nice pool
Grazie mille !!!
Reviewed: 5 July 2023 · Stayed in July 2023
Verified reviewStaff was very friendly and rooms were nice. The restaurant next to the lobby made great meals and offered great breakfasts. Parking was generous, too.
It was a bit scary driving towards the hotel from the central city as it required going down extremely narrow one lane streets and we felt often that the walls were closing in on our car before we got to the front of the hotel.
Grazie !!!
Reviewed: 1 July 2023 · Stayed in June 2023
Verified reviewReviewed: 23 June 2023 · Stayed in June 2023
Verified reviewExtremely good staff and awesome pool.
Grazie mille
Reviewed: 17 September 2022 · Stayed in September 2022
Verified reviewReviewed: 15 September 2022 · Stayed in September 2022
Verified reviewThe staff
Bad location. We had to walk everyday and night through bad inclined road to hills into a dark tunel between crazy scooter drivers and cars with no sidewalks! There are no taxis in the area btw. Very poor breakfast. by 8:00 everything was gone. They dont do refill one day we had only coffee because nothing left. The hotel is old, smells funny. The elevator was only for one person. the room had no sea view as it was written or pool view or any garden view. i payed 500€ for 5 nights for two adults which you can pay in Dubai for 4 stars hotel. This hotel deserves 2 stars for a max. One for the staff and one for the pool otherwise its very poor. Its a hotel for 60 years old and above. We never met young people there. Really disappointed.
Reviewed: 4 September 2022 · Stayed in September 2022
Verified reviewThe staff were kind and helpful, the pool is great to cool off after a day walking around Pompeii.
A little bit of a trek up the hill and through a small tunnel to reach the hotel but also good to be away from the noise of the busy traffic.