8.2

Reviews of VinsLounge Suite

Via Del Duomo 5, 76121 Barletta, Italy

  • Ceesay

    Reviewed: 21 July 2024 · Stayed in July 2024

    Verified review
  • Mandiloo

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review

    The actual location was very good. The breakfast (at a local cafe-The Brooklyn) was good. The size of one bedroom was excellent the other quite small.

    Travellers need to be aware that the stairs to the accommodation are very narrow, steep, and without handrails. The shower unit in one of our rooms needed a deep clean to remove the mould, and the towels were worn and in poor condition. Car parking was difficult to find near the accommodation (even with the details provided).

    Property response:

    Dear Mandy, Thank you for having stayed at the VinsLounge B&B in Barletta in Puglia and for having preferred it over my competitors; I am happy that your stay was so pleasant and that you were able to appreciate all the features that distinguish my B&B, compared to colleagues on the market. The rooms are located in an ancient building in the historic center and it is normal for there to be stairs to reach them; towels are changed every three days by law and you had two pairs... you can't expect 5-star hotel services and then pay half as much for a B&B. The surface of the rooms is exactly the same and the shower joints are absolutely not covered in mold, but rather it is the silicone which has a different color than the tile!!! be careful about writing things that are not true, because they can damage the reputation of those who have worked for years to please their guests!!!! See you again, Vincenzo.

    Dear Mandy, Thank you for having stayed at the VinsLounge B&B in Barletta in Puglia and for having preferred it over my competitors; I am happy that your stay was so pleasant and that you were able to appreciate all the features that distin… Show more

    VinsLounge Suite
    13 July 2024
  • Gary

    Reviewed: 17 June 2024 · Stayed in June 2024

    Verified review

    Close to old town. Nice location.

    Hated all the stairs. I counted 50! Crazy angles!

    Property response:

    Dear Gary, Thank you for having stayed at the VinsLounge in Barletta in Puglia and for having preferred it over my competitors; I am happy that your stay was so pleasant and that you were able to appreciate all the features that distinguish my BB compared to colleagues on the market. The stairs in the historic center are normal and I am amazed at how you athletes and cyclists are a problem!!! See you again, Vincenzo.

    Dear Gary, Thank you for having stayed at the VinsLounge in Barletta in Puglia and for having preferred it over my competitors; I am happy that your stay was so pleasant and that you were able to appreciate all the features that distinguish… Show more

    VinsLounge Suite
    30 June 2024
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  • Bruno

    Reviewed: 27 April 2023 · Stayed in April 2023

    Verified review

    Nice place, original decoration.

    There's no parking and no breakfast. Sure, parking is "available" in the street (if you're lucky) and you get a voucher for a coffee and a croissant in a caffetteria nearby... ...but that's not what you expect when you check the boxes "parking" and "breakfast" included when you book a place! This is playing with words and borderline fraudulent. This "mislabelling" is becoming now a widespread issue on Booking.com listings and I'm not sure who's responsible for that: the hosts or the platform.

    Property response:

    Dear Bruno, thank you for having stayed at the VinsLounge B&B in Barletta in Puglia and for having preferred it over my competitors; breakfast was included in the rate you chose and it is also indicated in my file that it is an Italian breakfast consisting of: croissant, cappuccino and fruit juice to be consumed in the partner bar a few meters away. from the B&B !!! As for parking, I always send the right info when booking to easily find a place; since it is an historic center with limited traffic, it is normal that there are small restrictions in the evening; so talking about scams seems to me really a bit heavy and not very correct for those who clarify all the information necessary for a better stay before the guests arrive... I certainly don't feel responsible for a service that I have never arrogated to myself and which I don't have!!! From your votes, I am happy that your stay has been so pleasant and that you have been able to appreciate all the characteristics that distinguish my B&B, compared to colleagues on the market. I hope to let you relive other pleasant moments in my structure, as you stated at the outset. See you soon, Vincenzo.

    Dear Bruno, thank you for having stayed at the VinsLounge B&B in Barletta in Puglia and for having preferred it over my competitors; breakfast was included in the rate you chose and it is also indicated in my file that it is an Italian … Show more

    VinsLounge Suite
    1 May 2023
  • Marco

    Reviewed: 15 April 2023 · Stayed in April 2023

    Verified review
  • 7.0 Good
    Klara

    Reviewed: 14 October 2022 · Stayed in October 2022

    Verified review

    According to the photos, the room looked much better than in reality.

    The room is accessible via a very narrow staircase, without a balcony as stated in the offer. There wasn't even a glass in the room.

    Property response:

    Dear Klara, Thank you for having stayed at the VinsLounge B & amp; B in Barletta in Puglia and for having preferred it over my competitors; I am happy that your stay has been so pleasant and that you have been able to appreciate all the characteristics that distinguish my B & amp; B, compared to colleagues on the market. The room that you may have seen in one of the photos is a quadruple room, which is clearly larger than a double room like the one you booked. If you had asked me for a room with a balcony and to have a glass, I certainly could have satisfied you. I hope to make you relive other pleasant moments in my facility. See you soon, Vincenzo.

    Dear Klara, Thank you for having stayed at the VinsLounge B & amp; B in Barletta in Puglia and for having preferred it over my competitors; I am happy that your stay has been so pleasant and that you have been able to appreciate all the… Show more

    VinsLounge Suite
    23 October 2022
  • See the property
  • David

    Reviewed: 1 October 2022 · Stayed in September 2022

    Verified review

    Central location very close to the Duomo in narrow streets/alleys - beautiful part of Barletta. Lovely walk to the castle in the afternoon.

    Property was in a narrow back alley and up steep stairs leading to dingy, dark rooms with no facilities for making tea or coffee. It was very noisy at night between loud neighbours and very loud music from nearby.

    Property response:

    Dear David, I'm happy that he appreciated the centrality of the B & B in the city of Barletta, but I'm sorry that he expressed those words in order to the rooms that do not correspond absolutely to reality !!! You stayed during the re-enactment of the Challenge of Barletta, days in which our city is celebrating and also comes alive with many tourists; if someone had made a bit of noise in the streets it could also be there, but if you wanted to lead the life of a hermit, you had to choose a country house where you can hear only the sounds of nature there since the morning. Mine is a B&B and is purposely not equipped to make coffee or tea in the rooms so that's a totally inadequate complaint. Maybe you are more of an accommodation type with a "tacky" decor, but here we are in Italy and class and good taste are in force !!!! Sincerely, Vincenzo.

    Dear David, I'm happy that he appreciated the centrality of the B & B in the city of Barletta, but I'm sorry that he expressed those words in order to the rooms that do not correspond absolutely to reality !!! You stayed during … Show more

    VinsLounge Suite
    5 October 2022
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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