Reviews of Vulcano Palace
Viale Roma 3, 24063 Castro, Italy
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Reviewed: 8 September 2025 · Stayed in August 2025
Verified reviewReviewed: 7 September 2025 · Stayed in August 2025
Verified reviewVery nice and modern room, wonderful view! The stuff was very helpful and friendly. We’ve got surprised about some details in the room, for example, the wash basin had a glass bottom, very fancy.
It’s next to the main road, our room had a window towards the street, some noise during the day because of the motorbikes
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery nice modern design, location, easy parking, good value for money.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewBright room with lake view.
Glass shower in the middle of the room, no shelf in the shower for shampoo etc, no elevator in the building for heavy luggage.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGreat rooms, very elegant design, good location and friendly staff.
A bit hard to find at first, the apartment on the ground floor is very close to the main road, but the room is still very quiet thanks to soundproof windows and door.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewNothing.
Hotel staff is very rude and unpleasant. I accidentally made a booking error with wrong date, but after referring to the hotel staff was told that all they want is money and I have to pay both for wrong date and next day with higher price, if I want to stay at the hotel. I told them when they have messaged me at 7 pm with the question when I am going to arrive I have replied that I will be arriving at 2.30 pm tomorrow that automatically means that I got dated wrong. I asked them to consider a 50% charge, but the manager refused. Manager said its booking that charges and they cant do anything about it, which is a complete lie! After all I was charged for the night and never gone for the next night. I can't judge the hotel itself, but the staff is definitely incompetent and rude!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewEverything
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLarge room, modern design. Coffee maker and small fridge.
Not much happening in town, but only 15 min walk to Lovere. The room has these led panels for door and AC, keeping the room from being dark at night. No safe for valuables.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewAll good
The sink isn’t very ergonomic and water splashes
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewThe marble floor
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewBeautiful view. Very design. Very good quality items in the room. Very clean. Parking not very expansive. Good restaurant near the rooms.
A noise like a rasping from the roof. Cherckin not very easy. You must find the Volcano restaurant, and wait after a waiter who is busy with the customers of the restaurant... Upstairs...
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewThe room is nice and spacious. The staff is very friendly and helpful. Food in the restaurant is excellent.
The bathroom facilities must be improved- shelves in the shower are an immediate priority, then more shelves near the sink. For such a hotel, more shampoo etc. A safe is essential, as well as a staffed mini fridge.
Reviewed: 23 June 2024 · Stayed in April 2024
Verified review