Reviews of AC Hotel by Marriott Kingston, Jamaica 4 stars
Lady Musgrave Road 38-42, New Kingston, 5 Kingston, Jamaica
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Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewClean, modern and lively hotel. Located in safer neighborhood of Kingston
Restaurant service was slow
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe front desk people were nice
I didn’t like the shower the small room and the fact the charged me all 373 for one night this hotel does not include food and over charged me for one drink insane I will never go back rip if I wasn’t there one night 279 was already enough plus I spent money on Meals and drinks came up to over 500 outside of room charges waist pool was a bathtub this is a joke and the staff was not nice
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewFood ,& , Beverages...very good not cheap..but good. The Room was super clean ..the bed very comfortable ...loved my European setup!
Front desk a bit flippant..towards single female guest on the more senior side
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewIt's a great hotel, particularly for business.
Had a few problems with getting room service delivered. Took over an hour and two phone calls and then my sons steak was delivered in a cardboard box with takeaway cutlery. Felt a bit poor for a $50USD steak!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt was great. There were enough choices for everyone.
1. The callalloo in the Sat buffet was MUCH too salty. 2.There could always be more ackee and codfish with the Jamaican Breakfast.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewFrom start to finish, I can not stress how amazing AC hotel is from the security ,receptionist, and ladies at the breakfast bar. Everyone is just amazing.i can not find one fault. My family loved their stay. I will definitely be back, but I can't forget the staff that was setting up the games on the 23-7-25 . It's just amazing. Thank you, AC hotel
I can find any faults i love every bit of my stay at this hotel
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewI was under the impression that it would b complementary breakfast only to find out it would cost me $80 a day for me and my family
Was not family friendly for kids because of the pool location the bar is right on top of the pool,it just a lot going on in that Area
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery clean and large room, the staff ate excellent; very responsive and great advice on taxis and other transport options. Decent gym. The bar is excellent, and whilst the restaurant menu is tasty, there is very little local cuisine. Seems aimed at the USA market.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was good but I rather the dinner the dinner was a 10,the location was nice I found the hotel pretty easy. Check-in was smooth, had a private dinner for 2 exceeded my expectation
There wasn't anything I didn't like
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIt’s beautiful
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThe breakfast in the morning was amazing and delicious. Nicely presented. Also, the location was ideal for my activities and business transactions I had to do. The beds were super comfortable pillows, felt soft and fresh
I would love if there were oat milk available for breakfast😊
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe staff were amazing - notably Suelan Ford and the restaurant manager who assisted with an emergency hospital situation. The staff were attentive and kind. The security went above and beyond to ensure we were safe. The gym facilities were amazing and clean. The rooms were comfortable, spacious and tidy. Housekeeping does a wonderful job.
If there was anything to improve on, I would say an additional hot items to be provided for the breakfast.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewClean
Someone stole my belt while cleaning