Reviews of Cozy & Comfy
23rd Avenue West Cumberland, Portmore, Jamaica
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewCozy and comfortable, as the name suggests. I enjoyed my 2 days here. Everything was as expected, clean, and the host was very accommodating. I'd definitely recommend
You were both great, thank you. You're welcome always!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe host was exceptional and went above and beyond to ensure we were comfortable. She is very informative and afriendly.
I was satisfied with what I recieved base on the price I paid.
Thanks guys, you were awesome 👍
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewCozy and comfortable was indeed comfortable I had a friendly host and very attention place was quiet! Book with Ms S you won't be disappointed
My stay was pleasant
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewBreakfast was excellent clean organic food location was close to everything ...Shirnrtt It is the best.
Everything was excellent. I will definitely tell my friends and go back. Shirnett was very attentive.
Thank you, only the best for my guests.
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 April 2024 · Stayed in April 2024
Verified reviewReviewed: 5 March 2024 · Stayed in March 2024
Verified reviewThe shared space was great! Shirnett, the owner, made us meals and she had valuable advice for around town errands. Clean and well kept accommodations, hot water as well as AC in our room was great!
Not much we did not like!
Thank you Chrystal, it was my pleasure hosting you both, you're both welcome anytime.
Reviewed: 8 January 2024 · Stayed in January 2024
Verified reviewOmg Ms. Brown was amazing..... We felt at home, we didn't feel like we were strangers, we felt like families, she has a great personality with a welcoming smile... We definitely recommend here. We were close to everything, definitely a home away from home...
N/A
It was my pleasure hosting you guys, my home is yours now. You’re welcome anytime.
Reviewed: 10 September 2023 · Stayed in September 2023
Verified reviewReviewed: 30 August 2023 · Stayed in August 2023
Verified reviewReviewed: 10 August 2023 · Stayed in August 2023
Verified reviewThe host of the property did not made me feel comfortable at all too prepare my breakfast. she a horrible lady money grabbing..
The host of property did not made me feel comfortable, its is her own home which i didnt know, she very fussy and miserable , she doesnt like food in her bin, you need too put it in the freezer in the fridge because ants will take over the kitchen.. the house was not welcoming .. i really wanted too leave but my partner told me too stay because it was just a week.. i mainly stayed in the room i didnt socialise myself with her.. The host need more training on her hospitality and commuincaton if she doing busniess with her home where she lives.. i didnt wanted too leave this review but im just being honest .. good luck guys
First of all you left another place to come to mine, should have know something was no right. You Corrine booked for you and your daughter yet you brought your boyfriend for the entire 4 days. I didn't charged extra, which I should. On two occasions you had the A/C running with the windows open which I had to remind you to close, who does that? Come check out, which is 12 noon and you didn't ask for a late check out. You left 1hr and 45 minutes late which is time for the next check-in. I only charged J$1,000 or US$7 ,is that money grabbing or business, I'm not running a charity. You even asked to stay an extra night, but thought the amount was too much, which a night's rate is a night's rate. My other point, I baked and you ate, how come it was so horrible yet you all ate what I baked. You stayed all 4 night's and you didn't complained to me, why? To the general public, what I've noticed all the persons I've gone above and beyond for are the ones that does this. My previous reviews speaks for itself, this person is destructive and malicious.
First of all you left another place to come to mine, should have know something was no right. You Corrine booked for you and your daughter yet you brought your boyfriend for the entire 4 days. I didn't charged extra, which I should. On tw… Show more
Reviewed: 1 August 2023 · Stayed in June 2023
Verified reviewReviewed: 31 May 2023 · Stayed in May 2023
Verified reviewReviewed: 30 April 2023 · Stayed in April 2023
Verified reviewReviewed: 26 February 2023 · Stayed in February 2023
Verified reviewReviewed: 21 February 2023 · Stayed in February 2023
Verified reviewGreat food and cònversation.
Nothing. Everything was well.
Reviewed: 15 January 2023 · Stayed in January 2023
Verified reviewReviewed: 10 January 2023 · Stayed in January 2023
Verified reviewIt was so clean and nice
Thanks Alicia it was pleasure hosting you!
Reviewed: 9 December 2022 · Stayed in December 2022
Verified review