Reviews of GolfView Hotel 4 stars
5 1/2 Caledonia Road, JMDMR17 Mandeville, Jamaica
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWould have liked local fruit over packed fruit juice I could have gotten anywhere in the US.
The phone did not work and somehow one of my devices only worked at the front desk for internet service which has worked every else I have attempted to connect via the internet.
Thank you for your feedback. We truly appreciate you sharing your experience. We apologize for the inconvenience regarding the internet connectivity and phone issues — we’ll be sure to look into both to prevent future occurrences. Your note about preferring local fruit is also well taken, and we’ll pass this along to our team as we continually look to improve our offerings. We look forward to the opportunity to serve you in future stays.
Thank you for your feedback. We truly appreciate you sharing your experience. We apologize for the inconvenience regarding the internet connectivity and phone issues — we’ll be sure to look into both to prevent future occurrences. Your note… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewStaff and the food was excellent
Hot water did not work
Thank you for highlighting our staff and our food, we’re thrilled to hear you enjoyed them! We're very sorry about the issue with the hot water and sincerely apologize for the inconvenience. We appreciate your feedback and hope to welcome you back for a more comfortable stay soon. -GVH
Thank you for highlighting our staff and our food, we’re thrilled to hear you enjoyed them! We're very sorry about the issue with the hot water and sincerely apologize for the inconvenience. We appreciate your feedback and hope to welc… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt takes 3 hours to get my room
The ac not working
Thank you for your feedback. We sincerely apologize for the delay in getting your room ready and for the inconvenience caused by the air conditioning issue. This is not the experience we aim to provide, and we understand how frustrating it must have been. Please know that your concerns have been shared with our team to ensure improvements are made. We truly value your feedback and hope to have the opportunity to provide you with a much better experience in the future. -GVH
Thank you for your feedback. We sincerely apologize for the delay in getting your room ready and for the inconvenience caused by the air conditioning issue. This is not the experience we aim to provide, and we understand how frustrating it … Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewTelevision broken, Telephone broken,Air conditioner broken Steps to upstairs dirty. No Elevator. House keeping inefficient.
Hello Seddie, Thank you for your feedback! We’re sorry to hear that you encountered challenges with the amenities during your stay. We wish we had been made aware at the time so we would have been able to address them promptly to ensure your comfort and enhance your experience. Your comments have been noted, and we are taking steps to ensure a smoother experience for all our future guests. -GVH
Hello Seddie, Thank you for your feedback! We’re sorry to hear that you encountered challenges with the amenities during your stay. We wish we had been made aware at the time so we would have been able to address them promptly to ensure y… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewStaff members were polite. Properly??
Only One A /C worked. (At 35 percent.)TV stopped working . Phone not working (connection cord hanging) Dirty steps to upstairs. Small towels not replaced.
Thank you for sharing your feedback! We'll ensure these challenges are addressed quickly. -GVH
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe receptions were friendly, very helpful, informative and made us feel welcomed. The kitchen staff were courteous and very pleasant and the meals were tasty and satisfying.
The shower needs some work to prevent the floor from getting wet while showering. The room could do well with the following: kettle, microwave, and small refrigerator
Thank you so much for your kind feedback! We're delighted to hear that our reception and kitchen staff made you feel welcome and that you enjoyed the meals during your stay. Your comments truly mean a lot to us. We also appreciate your constructive suggestions regarding the shower and room amenities. We'll certainly look into improving all room categories and hope you will bear with us during our upgrades.
Thank you so much for your kind feedback! We're delighted to hear that our reception and kitchen staff made you feel welcome and that you enjoyed the meals during your stay. Your comments truly mean a lot to us. We also appreciate your… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe staff was great and the place was well kept
Hello Tennika, thanks for your feedback! We're happy to hear you had a great experience and that our team and the place left a good impression. Hope to have you back with us soon!
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation..staff...food...courtesy...
Room lighting could be a bit brighter
Thanks so much for the great feedback! We’re really glad you enjoyed the location, our team, the food, and the overall vibe. Appreciate the note about the room lighting, we’ll keep that in mind. Hope to see you again soon!
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewthe food
had some delays in checking in
Thank you for your feedback. We apologize for the delay during check-in and any inconvenience it may have caused. We’re always working to improve our service and appreciate your patience. We hope to serve you better next time!
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBreakfast
Tv did not work, no lights, no AC, maintenance man did not come
Thank you for bringing these matters to our attention. We sincerely apologize for the inconvenience you experienced with the TV, lighting, air conditioning, and the delayed response from our maintenance team. This is certainly not the standard of service we aim to provide, and we understand how frustrating this must have been. Please rest assured that we are addressing these issues with our team to ensure they are resolved promptly and do not occur in the future. We truly value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit. -GVH
Thank you for bringing these matters to our attention. We sincerely apologize for the inconvenience you experienced with the TV, lighting, air conditioning, and the delayed response from our maintenance team. This is certainly not the stand… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI felt save and the staff was exceptionally nice, food was good too
The bedroom and bathroom is a bit outdated
Thank you for your kind feedback! We're glad you felt safe and enjoyed the friendly staff and good food. We appreciate your comments about the room and bathroom — we're currently undergoing renovations to improve our facilities and hope you'll notice the changes on your next visit. Looking forward to welcoming you back!
Thank you for your kind feedback! We're glad you felt safe and enjoyed the friendly staff and good food. We appreciate your comments about the room and bathroom — we're currently undergoing renovations to improve our facilities and … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLoved the breakfast options. We also ate at the restaurant for dinner. Everything was delicious. Easy check in and check out process.
In the room the blinds were broken, but otherwise everything was fine. Room 216
Thank you so much for your kind feedback! We're thrilled to hear you enjoyed both breakfast and dinner at our restaurant, and that check-in and check-out were smooth and easy. We’re also glad your overall stay was positive. We do apologize for the issue with the blinds in Room 216 and appreciate you bringing it to our attention. Our maintenance team has been notified and will ensure it's promptly fixed. We hope to welcome you back again soon!
Thank you so much for your kind feedback! We're thrilled to hear you enjoyed both breakfast and dinner at our restaurant, and that check-in and check-out were smooth and easy. We’re also glad your overall stay was positive. We do apolo… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean and well maintained
The floor of the shower detracts from the overall look of the bathroom. The wash clothes were worn and there was no garbage bin in the room.
Thank you so much for your feedback. We’re sorry that the shower floor, washcloths, and lack of a garbage bin affected your stay. Our housekeeping and maintenance teams have been alerted and will address these issues immediately. We appreciate your patience and hope to welcome you back for a much-improved experience.
Thank you so much for your feedback. We’re sorry that the shower floor, washcloths, and lack of a garbage bin affected your stay. Our housekeeping and maintenance teams have been alerted and will address these issues immediately. We appreci… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewTv does not work Service is not good
Hello Anthony! We apologize for the inconvenience with the TV and the service you received. Your feedback is appreciated and will help us improve. We look forward to welcoming you again soon!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe rooms were modern and comfortable. The breakfast was good as well!
There needs to be tighter security on the property. Security guards changed shifts regularly. They would verify our stay after we were let in the property, which is a bit backwards. Suggestion: possibly give guest wristbands that can easily identify that they stay at the establishment or give them a quick identifier that can be shown upon entering the premises.
Hello Taveon! We're glad you enjoyed the modern rooms and breakfast. We appreciate your suggestion regarding improving security and will review it with our team. Your input is valued, and we hope to welcome you again soon!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was exceptional and tasty
Experience was fantastic, breakfast was great, will definitely come back soon
Thank you for your words! We're thrilled to hear that you had a fantastic experience with us. We're also glad you enjoyed our breakfast — it's wonderful to know it helped start your day on a high note. We truly appreciate your feedback and look forward to welcoming you back soon!
Thank you for your words! We're thrilled to hear that you had a fantastic experience with us. We're also glad you enjoyed our breakfast — it's wonderful to know it helped start your day on a high note. We truly appreciate your … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewAll staff were very friendly and helpful. Room was very spacious and well equipped. The bathroom was modern with lovely toiletries and other useful items. It has a large fridge and microwave. The breakfast was very nice. We didn’t have time to use it but there was a pool.
Whilst it was nice the breakfast was very limited choice. We loved it but it wouldn’t suit you if you don’t like Jamaican food.
Thank you for choosing us! We're so glad you enjoyed your stay, especially the spacious room, helpful staff, and modern amenities. It’s wonderful to hear you appreciated the Jamaican-style breakfast, though we understand it may not suit all tastes. We truly value your feedback and hope to welcome you back soon, perhaps next time you'll have a chance to enjoy the pool!
Thank you for choosing us! We're so glad you enjoyed your stay, especially the spacious room, helpful staff, and modern amenities. It’s wonderful to hear you appreciated the Jamaican-style breakfast, though we understand it may not suit… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThe front desk staff member, Sandy, went above and beyond. The room was spacious and clean
The hot water in my room didn't work consistently, and I wasn't able to log onto the WiFi, but I had service.
Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a good stay at Golf View and that you would recommend us. We do apologize for the inconvenience with the hot water and WiFi during your stay. Your comfort is very important to us, and we’re actively looking into both issues to ensure a smoother experience for future guests. We hope to welcome you back soon for an even better stay!
Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a good stay at Golf View and that you would recommend us. We do apologize for the inconvenience with the hot water and WiFi during your stay. Your co… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewMy room on the third floor was decent.
My room on the third floor had ants and a phone that did not work. The steps leading to the third floor were in need of repair. The last step was steep and hard to climb. The room on the first floor had old furniture, a scratchy sink, hard to get hot water and ants. The hotel needs an elevator for people who have disabilities.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewI liked the location of the hotel. It's in the town but not on the noisiest side, and everything was accessible by walking. The rooms are spacious and comfortable. Before you book, ensure to adjust your AC, cable and furnishing options according to your needs. They have renovated and unrenovated rooms. I stayed in the latter, which was clean and comfortable. The staff are all delightful and helpful, especially the lovely woman who manages the gate. The front desk staff are sooo nice! When I had to extend my stay, twice last minute, it was a smooth check-in process and room change. Breakfast in deCadence is pretty good - not buffet style, and you choose between Jamaican or American cuisine.
The noise was some noise from the bar on Monday night, but it didn't last long. I believe the fitness centre was also out of service during my stay.
Thank you so much for your thoughtful and detailed feedback Abigail! We're delighted to hear you enjoyed our convenient location and found the rooms spacious and comfortable. It's great to know that our team helped to make your stay smooth and welcoming, we'll be sure to pass along your kind words to them. We're glad you enjoyed breakfast and the flexibility of choosing between Jamaican and American options. It was a pleasure having you with us, and we hope to welcome you back again soon! -GVH
Thank you so much for your thoughtful and detailed feedback Abigail! We're delighted to hear you enjoyed our convenient location and found the rooms spacious and comfortable. It's great to know that our team helped to make your sta… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified review