Location

Stayed in June 2025

Cold restrooms

Stayed in July 2025

Internet didn't work, door was difficult to open, phone didn't work,no hand towels, the iron didn't work waited almost a whole day after many queries before I got one. Food was the same every day.not much culture food.

Entertainment, meeting new people,staff was courteous.distance to dinning was ok.

Stayed in June 2025

The fact is that the security said he was told not to let in anyone until 2 pm because rooms are not ready, WHAT ABOUT VIEWING THE PROPERTY UNTIL... but he did let in white couples and had the audacity to say they are foreigners, he didn't had on a name tag. The fact that they are stereotyped is very bad and sad. Train for better customer service, treat the staff better for them to treat everyone, and NOT JUST TOURISTS better..

The room was the best place for us, it was very cool and quiet. The housekeeper said they don't change sheets the very next day after you checked in.. Maybe limited sheets, just like limited utensils.

Stayed in July 2025

Well I must say the room that I chose, reserved, then booked from booking.com was not the same I was given..and I had to pay more money to be upgraded. Which I did not budget for am so, so, soooo!! Disappointed to describe the room i was given....I would say am most disappointed ☹️😠😒 Been coming to this location every year as i get my vacation and that room upstairs they gave meI think the courtyard it was omg!! I could hear a baby crying that gave me an headache instantly...I felt like was place inna big yard settings just a door apart. Nope not doing this next year all things been equal.

The food provided has stepped up a notch.

Stayed in July 2025

The overall experience was good but the wifi was intermittent, location of the adult pool was too far, expected more food options, there isn’t a snack bar for late night munchies, didn’t see much activities throughout the day. Hopefully they work on improving.

Location was central and it was okay for chilling and relaxing.

Stayed in July 2025

The food

The ambiance

Stayed in July 2025

The food was very repetitive.

The entertainment was good.The room was comfortable.

Stayed in June 2025

Didn't like how far the grill was

The cottage rooms were different..I liked tge setup

Stayed in April 2025

The dinner on the first night wasn't good

Was what I expected and was looking forward especially the vegetarian omelets

Stayed in May 2025

The food was good, staff was excellent but I think the food court that is the snack bar could have more food to choose from.

Stayed in April 2025

My room was not of my expectations

The environment, the food.. the lovely staff

Stayed in April 2025

The fact that I've experienced racism with a white lady, but some people lack love and hate themselves.

The cleaniness, the staff were very courteous and polite. Keep up the good work

Stayed in April 2025

The food...it was below par. The towels were not very clean. We did not get any rags to bathe with.

The variety of food was very limited. And being a great cook myself it did not meet my expectations

Stayed in April 2025

Very friendly and helpful staff

Stayed in April 2025

Unfortunately was a windy weekend so didn’t get to do any of the ocean activities

Felt nice with a nice mix of local and foreign holiday makers over the Easter weekend.

Stayed in April 2025

Unfortunately, we thought that we were getting a hut room like what we saw in the photo, but we got a normal room with a few mosquitoes in the room, the sheet and comforter had a stain and also the TV was not showing good it's like watching antenna and not cable we hardly could watch the channels on screen. Not all the foods prepared have good taste but in all the food was good and bad, even when you take food that you know that is supposed to be good but it's not up to your liking.

We love the scenery and the ambiance of the hotel. There are a lot of things on the property that can occupy our stay, and it was a good first-time experience checking in to a hotel. We visited the property nightclub, entertainment pool, and the quiet pool. Also, the two bars everything was there for your comfort, so you don't need to leave the property. I can say that there's a lot of good things there at the property than bad. I would love to revisit again on a different occasion.

Stayed in April 2025

I didn't have hot water when I got there but was taken care of...toilet too close th the bath...I hit my leg while sitting

I liked the rooms the setting breath taking

Stayed in April 2025

Pastry items need work

Food was good

Stayed in April 2025

More games, not loud pool games but shuttle board, chess etc.

Food was good. There was a distinct lack of other games that has been provided in the past. Table tennis, penang, archery, pool table, dominoes, tennis, short tennis, racket ball??

Stayed in April 2025

1. Room decor needs a pop of colour, esp.on the bed. Understand all white cost saving concept; but a little throw with color across the foot of the bed wouldn't hurt to liven up one's spirit and the decor. Noting that God's world is colorful.. Bathroom curtain could cover the bath area better with a wider - longer option. Ours was torn in one place. Toilet kept not filling up or flushing properly on the Fri our 1st night and wet up the floor the Sat morning when we woke. However, the plumber was prompt to sort out the issues, and the janitorial staff cleaned up nicely. 2. The front of the property entrance needs to be more enclosed and secure. A guard is at the gate, but the front entrance has too many free openings, which is not safe, esp for guests staying at the Courtyard rooms. This is especially more promounced when one is out in the nights to and from dinner, a stroll, etc. More lighting is needed at the gate area also PLS FIX THIS. Also, it could do with a fancier gate entrance for one to know nestled among the ordinary buildings around it is an awaesome Hotel..

This was our 2nd visit. Our first was with our 2 teenage daughters pre Covid. This visit was our 2nd re our 35th anniversary celeb on Feb. 10th. But we booked our stay Feb.21 -23 due to work demands. 1. The front desk and dining room staff were very customer friendly for those who attended to us. 2. Night Entertainment was good with room for improvement re the stage lighting setup. You can speak to my husband for him to explain further. 3. All Saturday meals were very good compared to the Friday night dinner. We loved the Jamaucan breakfast and dinner offerings. 4. Hotel layout is nicer seen pyhsically.. We toured the property and were amazed at the different room types options versus our Courtyard setting. 5. We will try the others for our next visit.

Stayed in February 2025

When we got to the room there was quite a few mosquito 🦟 in the room and it seems we couldn't get read of them we try killing them but they keep coming.

The staff are very friendly and there level of professionalism was exceptional 👏 👌 👍🏿

Stayed in March 2025

Few of the dinning room staffs tend to forget that they were there to serve and attend to the guest no matter how the guest look. White or black. The fact that one can afford to be a guest, means they should be treated thus. Water on the table, tables clean, offer to get the guest a drink.

The food was good. Most of the dinning room staffs were friendly and attentive especially Andrew. The bartenders were on par. The entertainment crew was good.

Stayed in March 2025

More food options should be made available

Staff were very friendly

Stayed in March 2025