I loved everything and the staff was great

The property was beautiful and very clean

Stayed in August 2025

Not much they we didn’t like. The bed is a little hard but nothing serious

Beautiful property, so much to do and see. It’s safe and the staff are amazing

Stayed in August 2025

Asked for a room close to family we were traveling with but that did not happen. Sometimes, the bars were out of things to make specific drinks.

Room was clean and comfortable. Meals were very good. Staff was exceptionally friendly and helpful. The resort was beautiful and relaxing.

Stayed in August 2025

The drinks could've been better sometimes, not all the bar tenders were the same standard! Apart from that nothing, it exceeded our expectations!

Amazing offering of food, with multiple different restaurants! Great pools, bars & cafes & loved how there was separation between family & adult section but could go between them both if 18+. Staff super friendly, tidy & clean rooms, all the facilities were always spotless!

Stayed in August 2025

Staff could be more involved in hospitality

Food and cleanliness

Stayed in August 2025

Some of the rooms were older and needs remodeling

The food and pools

Stayed in July 2025

Nothing

The food pool

Stayed in July 2025

Only 6 restaurants. 5 of them requires reservations.

Alcohol

Stayed in July 2025

This resort is all inclusive which covers your expenses, including tips, so while high priced upfront (worse for us paying Aussie $) its actually worth spoiling yourself for a few days. Close to airport so no car required. You may not see a lot of local Jamaica but resort makes effort to include local foods & entertainment. Terrific for families w kids club.

The highlight here is the staff, you are spoilt, looked after & nothing is a problem. Big call out to DeZeen & Oren. Food is fresh, plentiful & delicious variety, def recommend French restaurant. Stunning pools, relaxing beach area. Spacious room, comfy beds, clean w air con & verandah. Fun activities & daily yoga classes in mornings. All inclusive 🙌

Stayed in July 2025

Family accessible

Stayed in July 2025

Only thing I didn’t like are the mosquitoes. And a fresh waterfall like a fountain would’ve be great to cool off instead of the pool.

Everything , the swimming pools, the beach the whole hotel compound is just immaculately clean . The food tasted so nice , I just wanted to eat everything my eyes see . It was delicious. Entertainment every night was on point

Stayed in July 2025

The beach area is a little small and closed off. Nice to sit and relax in, but would have enjoyed a more open beach area if it were possible, as there isn't room for beach games or watersports. Pools were absolutely beautiful, though a bit small.

Beautiful facilities, very gracious, attentive, and courteous staff. Clean and spacious room. All-inclusive stay. Absolutely loved renting a cabana for the day - was able to relax and enjoy personalized service.

Stayed in June 2025

It is really annoying and disrespectful that people constantly leave their towels on the sun loungers at the beach and block them and you cannot find a place. The hotel management can solve this situation by collecting the blocked towels at the end of the day.

Respectful ₺friendly staff,breakfast and restaurants especially Italian and French ,cleaning every day

Stayed in May 2025

Breakfast: Plenty of selection of foods, fruit and juices to suit every palate. Jamaica Rootz: great hospitality and delicious Island flavours The Jerk hut on the beach provided lots of choice, delicious jerk chicken/pork, patties, festival and rice and peas. Loved it. I was unwell during my stay and the staff were extremely attentive and helpful, called the nurse who checked and monitored my vitals and ensured I was feeling better before returning me to my room. Natalia, the manager also attended to my needs and followed up the next day to make sure I was fine. A lovely get well soon card and a delectable bowl of fresh fruit was a lovely and touching surprise from the Natalia and the Ziva family. Thank you!

Stayed in May 2025

The bathroom, no detachable shower head

The jerk shack

Stayed in April 2025

Nothing

Great

Stayed in April 2025

All the food was very good !

Stayed in April 2025

The resort is in a good location- food is good and many restaurants with different kind of taste.

Stayed in January 2025

Everything was amazing! From the staff, food, entertainment, location everything was great! We had a great time and overall experience, would recommend and we will definitely be coming back!

Stayed in March 2025

Absolutely love this resort! Everything was perfect from the food to the everyday events! 7 different restaurants, multiple pools and nice beach front. I loved how we had access to the adult side and family side.

Stayed in March 2025

I loved everything about my stay at Hyatt Ziva! The staff there was so kind and welcoming, the room was spotless and the bed was one of the most comfortable hotel beds I can remember laying in. The food was very delicious in Jamaica roots restaurant and the buffet…absolutely amazing food! I can not wait to return!

Stayed in March 2025

Size. Very large. Better signage throughout hotel needed.

Variety of restaurants.

Stayed in March 2025

Service was excellent. I would like mention amazing staff especially Kaydeon from Jamaica restaurant and also Norda from Asian restaurant.

Stayed in March 2025

The bathrooms in the hotel could use an upgrade but still clean and neat.

The location was excellent. Big property with many restaurants, bars and amazing swimming pools.

Stayed in March 2025