Reviews of Hyatt Ziva Rose Hall - All Inclusive 5 stars
Rose Hall Road, n/a Montego Bay, Jamaica

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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewMost things
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLong wait for breakfast. The service while dining was terrible. Waited so long to get water. The people were very kind, but service was very slow.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe property was beautiful and very clean
I loved everything and the staff was great
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBeautiful property, so much to do and see. It’s safe and the staff are amazing
Not much they we didn’t like. The bed is a little hard but nothing serious
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and comfortable. Meals were very good. Staff was exceptionally friendly and helpful. The resort was beautiful and relaxing.
Asked for a room close to family we were traveling with but that did not happen. Sometimes, the bars were out of things to make specific drinks.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAmazing offering of food, with multiple different restaurants! Great pools, bars & cafes & loved how there was separation between family & adult section but could go between them both if 18+. Staff super friendly, tidy & clean rooms, all the facilities were always spotless!
The drinks could've been better sometimes, not all the bar tenders were the same standard! Apart from that nothing, it exceeded our expectations!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewFood and cleanliness
Staff could be more involved in hospitality
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe food and pools
Some of the rooms were older and needs remodeling
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe food pool
Nothing
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAlcohol
Only 6 restaurants. 5 of them requires reservations.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe highlight here is the staff, you are spoilt, looked after & nothing is a problem. Big call out to DeZeen & Oren. Food is fresh, plentiful & delicious variety, def recommend French restaurant. Stunning pools, relaxing beach area. Spacious room, comfy beds, clean w air con & verandah. Fun activities & daily yoga classes in mornings. All inclusive 🙌
This resort is all inclusive which covers your expenses, including tips, so while high priced upfront (worse for us paying Aussie $) its actually worth spoiling yourself for a few days. Close to airport so no car required. You may not see a lot of local Jamaica but resort makes effort to include local foods & entertainment. Terrific for families w kids club.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFood was on point
Thank you for reviewing your Hyatt Ziva Rose Hall stay. We are thrilled you had an amazing time. Come back soon for another gastronomic getaway.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFamily accessible
Thanks for reviewing your Hyatt Ziva Rose Hall stay. We are thrilled you had an amazing time. See you soon for another incredible family getaway.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything , the swimming pools, the beach the whole hotel compound is just immaculately clean . The food tasted so nice , I just wanted to eat everything my eyes see . It was delicious. Entertainment every night was on point
Only thing I didn’t like are the mosquitoes. And a fresh waterfall like a fountain would’ve be great to cool off instead of the pool.
Thank you for reviewing your Hyatt Ziva Rose Hall stay. We are thrilled you had a great time. We have noted your feedback and we hope to see you soon for an even better vacation.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewBeautiful facilities, very gracious, attentive, and courteous staff. Clean and spacious room. All-inclusive stay. Absolutely loved renting a cabana for the day - was able to relax and enjoy personalized service.
The beach area is a little small and closed off. Nice to sit and relax in, but would have enjoyed a more open beach area if it were possible, as there isn't room for beach games or watersports. Pools were absolutely beautiful, though a bit small.
Thank you for taking the time to review your Hyatt Ziva Rose Hall stay. While we are glad you enjoyed most of your stay, we regret to learn some aspects fell below expectations. Regarding Watersports, we do have a watersports office on the beach where you can arrange various water sporting activities. We hope on your next visit you will be able to enjoy this and other amenities.
Thank you for taking the time to review your Hyatt Ziva Rose Hall stay. While we are glad you enjoyed most of your stay, we regret to learn some aspects fell below expectations. Regarding Watersports, we do have a watersports office on the … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified review