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Reviews of Strawberry Hill This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

New Castle Road , 00000 Newcastle, Jamaica

#1 of 2 hotels in Newcastle

Guests' Choice

Review Score

Based on 52 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.1

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    7.8

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 16, 2025

    8.0
    Overall it was a pleasant experience.
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms have no AC so the sound of the crickets and birds etc sounded very loud at night. Hard for light sleepers.

    The location was great and the rooms had breathtaking views.

    Stayed in August 2025

  • Reviewed: June 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Dinner

    Stayed in May 2025

  • Reviewed: April 3, 2025

    10
    very relaxing and peaceful
    • Leisure trip
    • Couple
    • Studio Cottage
    • Stayed 2 nights

    The sauna and the pool. The quiet and peacefulness.

    Stayed in January 2025

  • Reviewed: March 23, 2025

    8.0
    Nice calming stay for a few days. Need a proper of road car to come.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff quite rude at times. Be careful how you select the room. We had mountain view and you can hear the road noise a lot.

    View, calm, Pool

    Stayed in March 2025

  • Reviewed: January 19, 2025

    9.0
    Very comfortable and enjoyable.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Our first evening meal in the restaurant wasn’t very good, but it was much better on the other two evenings.

    Great accommodation, very friendly and helpful staff and great location.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    8.0
    Stunning property, noisy room neighbors affected stay
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms look amazing and great stay - UNTIL you get a noisy and ignorant neighbor: Rooms have no windows so noise travels quickly. Staff was mixed, forgot our spa booking.

    Stunning location and property. Good food and nice pool! Amazing views.

    Stayed in January 2025

  • Reviewed: December 7, 2024

    10
    A real delight to stay here and be restored.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    No gym.

    This was my second time at Strawberry Hill. Just stunning. I will be back!

    Stayed in December 2024

  • Reviewed: November 28, 2024

    10
    Beautiful hotel with stunning views
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The drive up to the property is quite challenging - steep winding roads

    Stunning views and interiors, friendly and helpful staff, great food and drinks

    Stayed in November 2024

  • Reviewed: November 16, 2024

    8.0
    Stunning views while enjoying a peaceful property oasis
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately music playing from across the mountain in a community was playing very loudly until past 10pm. This was not the hotels fault in anyway, just took away from the peaceful vibe.

    The pool and Mountain View’s are incredible. The rum punch - yum! I’ve been thinking about it since we left. Everyone is extremely friendly and helpful.

    Stayed in November 2024

  • Reviewed: October 15, 2024

    9.0
    I recently spent a weekend at Strawberry Hill in Jamaica, and the experience was truly memorable. The property is nestle
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    More option and variety in the gift shop

    I like that it gave you endless scenery and fresh breeze

    Stayed in October 2024

  • Reviewed: September 23, 2024

    9.0
    Awesome. The best experience / birthday gift I could have given to my spouse. We both loved it.
    • Leisure trip
    • Couple
    • Two Bedroom Cottage
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi was not working on my phone, whoever, it works on my spouse’s phone. It was not a big inconvenient because I wanted to be disconnected. We had a small issue with the toilet flush.

    Unique experience for those who like to enjoy tranquility and nature. Excellent customer service and location. The restaurant food was delicious.

    Stayed in September 2024

  • Reviewed: August 29, 2024

    9.0
    Absolutely fabulous!
    • Leisure trip
    • Group
    • Two Bedroom Cottage
    • Stayed 5 nights

    This was an amazing place with amazing people. As I'm elderly with arthritic joints, having sturdy guardrail in more strategic areas would be helpful. Three years ago, I would not have noticed this issue. The menu for all meals was excellent but need more variety for people stay more than two or three days. And, Ah the Rum Punch. I hope I can return for another week in the future.

    Stayed in August 2024

  • Reviewed: August 24, 2024

    10
    Brilliant place with views which can't be beaten. Food excellent.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was lovely, view and location is stunning. Staff very friendly.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The wi-fi was patchy, but that was the only thing.

    The location was beautiful and so peaceful

    Stayed in August 2024

  • Reviewed: July 26, 2024

    9.0
    Beautiful and tranquil little haven
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No special birthday options even though it's asked on the booking form. Lots of steps down to our room and back up again! Noisy upstairs neighbour (no fault of Strawberry Hill)

    Staff were accommodating with food and dietary requirements. All staff were friendly and welcoming. Views are amazing, and the room was comfortable. Lovely pool area and very clean.

    Stayed in July 2024

  • Reviewed: July 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Unbeatable setting

    Stayed in June 2024

  • Reviewed: June 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The bugs....the patios should be screened.

    Loved the location and the naturalness.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Fantastic place. Unforgettable.
    • Leisure trip
    • Family with young children
    • Two Bedroom Cottage
    • Stayed 2 nights

    Having a mix-up regarding the time for the drive to the airport. 4 pm was mistaken for 4 am.

    Everything and the views are exquisite.

    Stayed in April 2024

  • Reviewed: February 25, 2024

    10
    We would love to return in future
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The gardens were wonderful and the hummingbirds were beautiful/ Food was great.

    Stayed in February 2024

  • Reviewed: November 11, 2023

    8.0
    Lovely for 2 nights not 3 or more
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was uninformative, uninterested, discoutreous and very poorly if at all trained. The road to get to the property is treacherous and so once we got there wete not inclined to leave so we felt trapped in a beautiful place with not much to do

    The view!!!!!! The many nooks for relaxation. The infinity pool. It would have been better if it were heated or there were a jacuzzi on the cool nights

    Stayed in November 2023

  • Reviewed: September 24, 2023

    8.0
    Relaxing and tranquil
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Included above

    Thé location is stunning and the studio was comfortable the spa could be better and packages overpriced according to price list. I didn’t use the spa as prices were better in uk so did my treatments before. The pastries for breakfast was disappointing & the fruit I expected a nice fruit platter with fruit from the property, the curry goat could have more flavour and be more tender, food slightly over priced compared to other places. Apart from that a beautiful experience and I would go again but the sockets in the studio could be upgraded as seemed very old and plugs or adapters were falling out. The neighbours dogs are a bit agressive to passers by if you go for a walk you have to pass thèse agressive dogs which made me fall and graze my knee. Luckily I had my first aid bag. Other than that it’s truly beautiful spot.

    Stayed in September 2023

  • Reviewed: December 8, 2022

    9.0
    Calm and peaceful mountain retreat, great place to spend 2-3 days
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    few small maintenance issues (the light outside our room wasn’t working and also one out on the stairs down to our room). some mosquito repellant spray would have been useful for the room. the dinner in the restaurant was ok but some dishes were over cooked and dry (the fish). it is also quite cool at night due to altitude and as all eating is outside on the terrace a few blankets would have been a nice touch. in addition as I wasn’t drinking alcohol there was quite a limited selection available

    beautiful location and grounds, incredible views and cooling atmosphere. the staff were friendly and welcoming. the room was spotless and well thought out with extra touches like local coffee and a cafetière and umbrellas in case of rain. good continental breakfast with delicious warm cakes, fresh juice and choice of eggs.

    Stayed in December 2022

  • Reviewed: November 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Confusion with my reservation

    Views of the city, immersion in nature with birds chirping in the mornings

    Stayed in November 2022

  • Reviewed: October 15, 2022

    10
    Mountain oasis - surrounded by friendly faces
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Serenity in the mountains. Truly an oasis

    Stayed in October 2022

Showing 1 - 25

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