New Castle Road , 00000 Newcastle, Jamaica
#1 of 2 hotels in Newcastle
Guests' ChoiceBased on 52 hotel reviews
8.9Cleanliness
8.8
Comfort
9.1
Location
9.8
Facilities
8.8
Staff
8.9
Value for money
7.8
Free Wifi
8.0
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Showing 1 - 25
Reviewed: August 16, 2025
Charles
Trinidad and TobagoThe rooms have no AC so the sound of the crickets and birds etc sounded very loud at night. Hard for light sleepers.
The location was great and the rooms had breathtaking views.
Stayed in August 2025
Reviewed: June 3, 2025
Georgiana
United KingdomDinner
Stayed in May 2025
Reviewed: April 3, 2025
Sharon
United StatesThe sauna and the pool. The quiet and peacefulness.
Stayed in January 2025
Reviewed: March 23, 2025
Julia
United KingdomStaff quite rude at times. Be careful how you select the room. We had mountain view and you can hear the road noise a lot.
View, calm, Pool
Stayed in March 2025
Reviewed: January 19, 2025
Mike
United KingdomOur first evening meal in the restaurant wasn’t very good, but it was much better on the other two evenings.
Great accommodation, very friendly and helpful staff and great location.
Stayed in January 2025
Reviewed: January 11, 2025
Tobias
United KingdomRooms look amazing and great stay - UNTIL you get a noisy and ignorant neighbor: Rooms have no windows so noise travels quickly. Staff was mixed, forgot our spa booking.
Stunning location and property. Good food and nice pool! Amazing views.
Stayed in January 2025
Reviewed: December 7, 2024
Anna
United KingdomNo gym.
This was my second time at Strawberry Hill. Just stunning. I will be back!
Stayed in December 2024
Reviewed: November 28, 2024
Leah
United KingdomThe drive up to the property is quite challenging - steep winding roads
Stunning views and interiors, friendly and helpful staff, great food and drinks
Stayed in November 2024
Reviewed: November 16, 2024
Veronica
Cayman IslandsUnfortunately music playing from across the mountain in a community was playing very loudly until past 10pm. This was not the hotels fault in anyway, just took away from the peaceful vibe.
The pool and Mountain View’s are incredible. The rum punch - yum! I’ve been thinking about it since we left. Everyone is extremely friendly and helpful.
Stayed in November 2024
Reviewed: October 15, 2024
Carl
JamaicaMore option and variety in the gift shop
I like that it gave you endless scenery and fresh breeze
Stayed in October 2024
Reviewed: September 23, 2024
María
JamaicaWifi was not working on my phone, whoever, it works on my spouse’s phone. It was not a big inconvenient because I wanted to be disconnected. We had a small issue with the toilet flush.
Unique experience for those who like to enjoy tranquility and nature. Excellent customer service and location. The restaurant food was delicious.
Stayed in September 2024
Reviewed: August 29, 2024
Susan
United StatesThis was an amazing place with amazing people. As I'm elderly with arthritic joints, having sturdy guardrail in more strategic areas would be helpful. Three years ago, I would not have noticed this issue. The menu for all meals was excellent but need more variety for people stay more than two or three days. And, Ah the Rum Punch. I hope I can return for another week in the future.
Stayed in August 2024
Reviewed: August 24, 2024
Michael
United KingdomBreakfast was lovely, view and location is stunning. Staff very friendly.
Stayed in August 2024
Reviewed: August 18, 2024
Goodings
United KingdomThe wi-fi was patchy, but that was the only thing.
The location was beautiful and so peaceful
Stayed in August 2024
Reviewed: July 26, 2024
Charmaine
United KingdomNo special birthday options even though it's asked on the booking form. Lots of steps down to our room and back up again! Noisy upstairs neighbour (no fault of Strawberry Hill)
Staff were accommodating with food and dietary requirements. All staff were friendly and welcoming. Views are amazing, and the room was comfortable. Lovely pool area and very clean.
Stayed in July 2024
Reviewed: July 7, 2024
Miranda
United KingdomUnbeatable setting
Stayed in June 2024
Reviewed: June 27, 2024
Savery
JamaicaThe bugs....the patios should be screened.
Loved the location and the naturalness.
Stayed in May 2024
Reviewed: May 12, 2024
Zoya
NorwayHaving a mix-up regarding the time for the drive to the airport. 4 pm was mistaken for 4 am.
Everything and the views are exquisite.
Stayed in April 2024
Reviewed: February 25, 2024
Lamb
United StatesThe gardens were wonderful and the hummingbirds were beautiful/ Food was great.
Stayed in February 2024
Reviewed: November 11, 2023
Christine
United StatesThe staff was uninformative, uninterested, discoutreous and very poorly if at all trained. The road to get to the property is treacherous and so once we got there wete not inclined to leave so we felt trapped in a beautiful place with not much to do
The view!!!!!! The many nooks for relaxation. The infinity pool. It would have been better if it were heated or there were a jacuzzi on the cool nights
Stayed in November 2023
Reviewed: September 24, 2023
Marie
United KingdomIncluded above
Thé location is stunning and the studio was comfortable the spa could be better and packages overpriced according to price list. I didn’t use the spa as prices were better in uk so did my treatments before. The pastries for breakfast was disappointing & the fruit I expected a nice fruit platter with fruit from the property, the curry goat could have more flavour and be more tender, food slightly over priced compared to other places. Apart from that a beautiful experience and I would go again but the sockets in the studio could be upgraded as seemed very old and plugs or adapters were falling out. The neighbours dogs are a bit agressive to passers by if you go for a walk you have to pass thèse agressive dogs which made me fall and graze my knee. Luckily I had my first aid bag. Other than that it’s truly beautiful spot.
Stayed in September 2023
Reviewed: December 8, 2022
Catherine
Jerseyfew small maintenance issues (the light outside our room wasn’t working and also one out on the stairs down to our room). some mosquito repellant spray would have been useful for the room. the dinner in the restaurant was ok but some dishes were over cooked and dry (the fish). it is also quite cool at night due to altitude and as all eating is outside on the terrace a few blankets would have been a nice touch. in addition as I wasn’t drinking alcohol there was quite a limited selection available
beautiful location and grounds, incredible views and cooling atmosphere. the staff were friendly and welcoming. the room was spotless and well thought out with extra touches like local coffee and a cafetière and umbrellas in case of rain. good continental breakfast with delicious warm cakes, fresh juice and choice of eggs.
Stayed in December 2022
Reviewed: November 13, 2022
Dwayne
JamaicaConfusion with my reservation
Views of the city, immersion in nature with birds chirping in the mornings
Stayed in November 2022
Reviewed: October 15, 2022
Christopher
United StatesNothing
Serenity in the mountains. Truly an oasis
Stayed in October 2022
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