Nothing

Everything

Stayed in July 2025

So far so good there was nothing to complain about

Rooftop pool was great, the food was good everything was on point I would recommend this hotel to anyone who is looking for a great vacation spot in Jamaica.

Stayed in August 2025

amazing and perfect. I loved every minute of it

Stayed in August 2025

Can`t really go out of the resort. Sea swimming is very shallow. Entertainment in the evening finishes too early in the Piano bar

The Butlers in the Platinum Adults only were the best we have experienced. Food and drinks were excellent & top brands with Platinum. Swim out suite also superb

Stayed in July 2025

Not all the staff were all smiles

The Property is Beautiful and Clean . Modern facilities were a plus too!

Stayed in July 2025

There was no physical comprehensive property map provided, which would have made navigating the resort easier.

The property was serene and visually stunning, with a relaxing adults-only atmosphere. We especially enjoyed the breakfast float experience and the spa — both were thoughtfully done and made the stay feel indulgent. The staff were courteous and professional, especially Dacia from Guest Services and the setting was ideal for a quiet retreat.

Stayed in July 2025

The mattress was a little hard...

The breakfast was good

Stayed in July 2025

That I couldn't stay longer...

I had an amazing experience here . I love the ambiance the staff was friendly and courteous. I also appreciate the fact that there was a lot of lounge area...I love the food selection.... entertainment was great..

Stayed in June 2025

Everything is excellent

Everything about the resort is excellent

Stayed in June 2025

MOSQUITOES !!!

I love the modern settings

Stayed in June 2025

The urinals needs to change or regularly clean, they gave off a stench after awhile even the ladies rest rooms at the swim up bar & male near to the water park.

Almost everything was great.

Stayed in June 2025

Food was ok, need soom more variety though. The hotel overall needs more cool shade on the beach like palm trees etc. Not enough shade

Staff was friendly and helpful. The hotel was beautiful.

Stayed in May 2025

I’d recommend curating a more universally appealing playlist for the pool area—perhaps sticking to reggae or light house music, which tends to create a more relaxed and enjoyable atmosphere. During my visit, the playlist was mostly rap, and from what I observed, many guests didn’t seem to connect with it, likely due to unfamiliarity with the songs. While I personally didn’t mind, I believe a more general selection could enhance the experience for a wider audience. Additionally, at one point, a visibly intoxicated guest was allowed to take over as DJ and emcee on the mic. This disrupted the vibe and made the experience feel a bit chaotic, reminiscent of a party environment at resorts known for being less refined (like RUI).

The property was absolutely stunning—beautiful, spotless, and impeccably maintained with exceptional decor throughout. Our room, especially the swim-out feature, was a dream! My husband and I thoroughly enjoyed every moment of our stay and are already looking forward to returning. The staff were consistently attentive, warm, and welcoming. We especially appreciated the friendly service at the Marketplace Buffet, where the food was always fresh and delicious. A special shoutout to Yolandy at the coffee shop—she was so sweet and always remembered our order each morning. Her hospitality made our mornings extra special!

Stayed in May 2025

The hotel needs a map to the various areas and more sign has to how to get to areas like the gym, pool, restaurants, entertainment areas, more activities during the day

Stayed in April 2025

Enjoyed everything! The facility was beautiful, food was good and the staff was lovely. Taking my kids there in December!!

Stayed in February 2025

Our dinning experience was awful! The food was cold, very salty, lukewarm (worse experience was in fusion) service poor....the only plus for dining was the salads, cold cuts ,fruits & pastry Our best meal was in the Japanese restaurant 😋 There should be a bar that opens after 11pm in the adult side..and the mini bar was poorly stock. NO BOTTLE ALCOHOL .For the price we expected that.

Hot beverages where Luke warm, so was the hot food. Selection of fruit was the only plus.

Stayed in March 2025

The structure and design is amazing

Stayed in January 2025

They are still in the process of building and now i need to go back when its finished because, My God! That place is a sight to see!

This place is heaven on earth!

Stayed in November 2024

The drinks the juice was not good I don’t drink soda so .room service I had to call so many times and had the nerve to charge me for it.

Everyone nice

Stayed in August 2025

The food. Its very mid for the price. Would love if the made it authentic jamaica and not just about the aesthetics

The ambiance of the property and welcoming of the staff

Stayed in July 2025

Food at the buffet restaurants are always cold Food at some restaurants are a hit and miss Beach isn’t so great No remote nor iron in room and housekeeping staff took more than two or more hours respectively to bring both of the items on separate occasions. We had to go to dinner with crushed clothing Limited streaming options. Would’ve been nice if we could’ve signed into streaming services such as Netflix or HBO max since live TV was rubbish No travel sized toothpaste in the room

WiFi connection stable Majority of the restaurants are easily accessible and need no reservation Beautiful rooms and amenities Check in process was smooth and fast Courteous staff Clean grounds Waiting area with seating at all restaurants when it is overcrowded and you’re waiting to be seated Food at Robert Flames was great Stocked mini fridge

Stayed in June 2025

Staff Beach Buffet Vibe

The furniture Pools Spa Gym

Stayed in May 2025

Will not recommend to anyone! Overcharge for your stay! Hotel is new but everything is dirty! Hotel was built in rush and there quality for this money ia not worth it! Food is disaster! Portions like you at the michelin restaurant! Buffet?! Omg totally different story! Nothing to eat! Stuff? Racism everywhere and everything fake! Management?! I asked 3 days in row to talk with management’! Nothing 10 days stay and no one response! Drinks?! Cmon for this money they have cheapest drinks ! So for sure this place not forth close to this amount! For half of this price you will be treated in mexico or dominicana as a king!

Stayed in April 2025

The beach

The Resort

Stayed in June 2025