Reviews of Roots Cafe Rooms
Roots Bamboo Beach, Norman Manley Blvd, 0000 Negril, Jamaica
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA beautiful location, right on the beach. We had a room overlooking the beach and it was a pleasure to look out the window every morning. The room was huge and comfortable. The staff at the property and the Restaurant next door were lovely.
The foliage from reception to our door was overgrown and was hard to navigate when wet or in the dark. The room was right next to the stage that has live entertainment sometimes and this goes on until the early hours. We see a lot of live bands and tried to watch the show but we left early as the volume was deafening.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEvery thing looks just like the picture with a beautiful view
Thank you for sharing. It was a pleasure having you with us. We are happy you enjoyed your stay and look forward to seeing you soon!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewRoots cafe is situated on the beach.
Our room was next to the bar
Thank you for sharing. It was a pleasure having you with us and we hope to serve you even better next time.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewThe rooms, facilities, location and staff
There was nothing I didn’t like
Thank you for sharing your experience with us. We are very happy you had a wonderful stay and look forward to serving even better next time.
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewBeach
Loud music until 5am and I had a 10am flight No sleep
Thank you for sharing. We do apologize for the loss of sleep. We do provide ear plugs and we do have quieter rooms we could have relocated you to. So sorry you did not choose to let us know at the Front Desk. We will however continue to work hard to improve our guests experience.
Thank you for sharing. We do apologize for the loss of sleep. We do provide ear plugs and we do have quieter rooms we could have relocated you to. So sorry you did not choose to let us know at the Front Desk. We will however continue to wo… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe room was clean and the bed comfortable
The outside area needs maintenance. Breakfast took 2 hours . I was charged 4% to use my card and was informed it was to cover bank fees .
Thank you for sharing. We are happy you enjoyed our rooms. All prices, taxes and fees are visible to all guest and are clearly seen on the menu so as avoid any misunderstandings. We are sorry for any misunderstandings that you may have had and hope to serve you better next time.
Thank you for sharing. We are happy you enjoyed our rooms. All prices, taxes and fees are visible to all guest and are clearly seen on the menu so as avoid any misunderstandings. We are sorry for any misunderstandings that you may have had … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe Location ; friendly helpful staff ; clean room .
Slightly cramped with the cottages located quite close to each other . Lack of privacy when you sit in the balcony outside. The stage for the live music is too close to the rooms and the loud music from the music system made the cabin room vibrate slightly .
Thank you for sharing your experience with us. We are very happy you enjoyed your stay. Roots is known for Live Reggae Shows and if you are not a music lover it can come off as very annoying. We are sorry for any inconvenience caused and hope to serve you better next time.
Thank you for sharing your experience with us. We are very happy you enjoyed your stay. Roots is known for Live Reggae Shows and if you are not a music lover it can come off as very annoying. We are sorry for any inconvenience caused and ho… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewGood sized room and location . Beautiful beach . High priced food and limited equipment in bathroom no self or unit to store / rest items. Nowhere to hang clothes. WiFi quite temperamental
Thank you for sharing. We are happy you enjoyed our facilities. We are in the process of renovating, which has been delayed due to a full house. Closets, towel racks etc will be added soon.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe internet signal was very weak, mosquitoes were in the room. But i absolutely love the staff , especially the young lady that works (serves) in the mornings. Two thumbs up for the service level of the staff
Thank you for sharing. We are happy you enjoyed your stay with us. Its mosquito season as the rains have began. This is the time when we work very hard to get rid of the mosquitoes. We look forward to seeing you soon.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewSingle female traveller, stayed in an ocean view apartment, I was made to feel so welcome and everyone was super friendly, apartment was beautiful and exceeded my expectations it was spotless, housekeeping, bar staff, waitressing staff and the locals, all fantastic, I can’t wait to go back 😊
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewBeach front is always nice!
It was right behind the Stage that plays love music 3x/week!! Extremely loud until about 2 or 3 in the morning!!!
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewLocation .
Would have liked mosquito netting on all windows.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewNothing to complain about just be prepared for loud live bands until 2am 3 nights per week. We knew this before we booked.
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewStaff are very friendly! Perfect Location on 7-Mile beach. Within walking distance to some of the best restaurants. Right across from “The Jungle”! Rooms are clean!
They have loud concerts that go into the early morning hrs on MWF. It didn’t bother me but just a note.
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewI love the staff and the owners. Great people. Always willing to help. Also the location is great. The beds are comfortable!
The furniture is a little old. Plus the bathroom is not equipped at all. In some of the bathrooms there is nothing not even a hook to hang the towel.
Thank you for sharing. Your review is very important. We are in the process of refurbishing all rooms. That is an issue that will certainly be addressed. Thanks again
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe noise from the concerts