Highway 1 Mountain Spring, 0000 Falmouth, Jamaica
#13 of 22 hotels in Falmouth
Guests' ChoiceBased on 246 hotel reviews
7.6Cleanliness
8.6
Comfort
8.4
Location
8.3
Facilities
8.1
Staff
8.3
Value for money
7.6
Free Wifi
6.3
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End of dialog contentReviewed: August 28, 2025
Ontwain
JamaicaDidn’t have much options for entertaining and the bars closed too early in the night. Guess they want persons to go to the sports bar
We loved that it was clean, spacious and welcoming staff and the food was good also
Stayed in August 2025
Reviewed: August 25, 2025
Charlene
CanadaAll is good, But more variety of food in the buffet is needed
Cleanliness and beauty of the property. Everything is well kept. Loved ordering room service to the room. Amazing beach on the property
Stayed in August 2025
Reviewed: August 19, 2025
Grant-deans
JamaicaI didn't like the Amarildo Restaurant
It is a lovely hotel. I liked the pool bar, Zen Restaurant and the Indian cuisine
Stayed in August 2025
Reviewed: July 31, 2025
Shelly
United StatesEverything was great!!
The entertainment.
Stayed in July 2025
Reviewed: July 17, 2025
Dennis
JamaicaWas not advised of a late check-out charge.
Staff were professional, attentive and helpful.
Stayed in July 2025
Reviewed: July 16, 2025
Lesa
United KingdomI like the pool, the beach, the bar 🍸 the food 👌 and entertainment, especially the Jamaican night entertainment that was excellent play a couple games win a few live the quiz and everyone learning to dance I would definitely come back again 😀
The staff was excellent at theirs job and very welcoming. I had a few games with a few members of staff
Stayed in July 2025
Reviewed: July 6, 2025
Shannon
United StatesThe young lady at check in was a bit rude and not personable at all. Perhaps she was having an off day however it was very off putting to visitors checking in and looking forward to visiting your establishment.
The Location and warm welcome from the workers at the outside entrance of the resort.
Stayed in July 2025
Reviewed: June 26, 2025
Kathy
United KingdomThe ambiance, staff, drinks and restaurants.
Stayed in June 2025
Reviewed: June 24, 2025
Rose
Jamaicaelevator there was no fan or AC in the elevator it was hot. My show keep changing from hot to cold. Also the restaurant A/C worki g because i got to the hotel. Park from that little complain. I ready enjoyed time and my family.
Clean and beautiful and the pool set up.
Stayed in June 2025
Reviewed: June 3, 2025
Samuel
JamaicaEverything was ok to me
Breakfast was good. Lots of choices
Stayed in May 2025
Reviewed: May 16, 2025
Haughton
JamaicaThe rooms on the adult only side were way too small for my comfort...for persons tall this will pose a challenge.
favourite meal time during my stay was always breakfast
Stayed in May 2025
Reviewed: May 15, 2025
Madinah
United StatesProximity to Montego Bay night life. Food wasn’t great except for the grazie restaurant and the zen.
Beautiful property especially lobby and pool area. Great for taking pictures.
Stayed in May 2025
Reviewed: May 11, 2025
Lucria
United StatesMy room and only one elevator was working.
The all-inclusive amenities.
Stayed in May 2025
Reviewed: April 30, 2025
Patrick
United StatesThe cleanliness and the staff is amazing
Stayed in April 2025
Reviewed: April 28, 2025
Mavis
JamaicaThe staff was pleasant. The food was great. The environment was kept very clean. Entertainment was awesome.
Stayed in April 2025
Reviewed: April 22, 2025
Palmer
JamaicaThe food wasn't much variety at the buffet
The ambiance
Stayed in April 2025
Reviewed: April 21, 2025
Andrea
United StatesFor the couples side I expected to have our own buffet and not sharing with the family side. I believe that the staff should be more welcoming
Good ambiance, clean and well maintained grounds. Entertainment was great
Stayed in April 2025
Reviewed: March 18, 2025
Tricia
JamaicaFirst the buffet restaurant have teenager roach in the board chair. I was traumatized when one came out while I was eating in the night. They are aware of this. Then the night of my birthday a flying roach came through the ac vent and I was terrified. I personally cannot return because no one came to assist me when I informed the front desk of what happened. When I am in my room, I can hear my neighbors and I am a light sleeper so for those reasons I cannot return. Thankful for my partner who ensured to take my mind off this. The last issue which is currently sorted out the amount booking was charging me is different from what the hotel presented to me. I am currently still trying to sort that out. Because how can I book one price and arrive at the hotel and getting a higher charge. So I am over this hotel at this point.
Food is great, staff is nice, vibes is right at the pool
Stayed in March 2025
Reviewed: March 8, 2025
George
JamaicaIt was my 70th birthday I was promised a gift but didn't receive
The food was good
Stayed in February 2025
Reviewed: March 6, 2025
Otis
JamaicaThe food was great. They offered a variety of dishes and the staff was always friendly.
Stayed in March 2025
Reviewed: February 25, 2025
Winsome
JamaicaRoom 452, had to squeeze ourselves in and out of the shower, much, much too small (and we are not fat people!)
Food and entertainment
Stayed in February 2025
Reviewed: February 17, 2025
Kerith
JamaicaYou need a location for smokers so that so of us who dont smoke do not have to endure them
Stayed in February 2025
Reviewed: February 10, 2025
Stewart
JamaicaThe food received by the room service could have been better. Would love the same quality food as what is offered at the buffet offered for room service. The birthday service I wish could have been better even if we were to pay for the additional service I would have done that but what is offered is less than what I would consider to be the bare minimum.
The food variety was really good. My partner explained that it was really lovely Mahalia did a really good job. Your staff was really helpful and considerate in every sense of the word from front desk to the pool deck persons.
Stayed in February 2025
Reviewed: January 10, 2025
Anique
JamaicaThe property is clean and very attractive
Stayed in January 2025
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