Reviews of Sago Palm Hotel
54 Main Street, Ocho Rios, Jamaica
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWe loved the receptionist Rihan, lovely lady and sole of the staff for the breakfast were lovely. The breakfast was great! The room was very tidy
The pool needed more maintenance, not clean enough in our opinion. The manager was not very nice, very dismissive when we were faced with issues with the room, we are still awaiting compensation for the leaky air conditioning that ruined our luggage. We have left the property and sent an email to HR and still no one has emailed us back. We left the hotel almost a week ago now
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe service and the food are very good, and the location is also great, and the place is nice and clean.
The bathroom is very beautiful, but the shower in room 310 needs to be fixed because I was standing in my bath water and I of to use my feet to sweep it away each time I take a shower.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 April 2025 · Stayed in February 2025
Verified reviewThe staff was very helpful
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewGreat little hotel, easy walking distance into the town. A more authentic Jamaican experience than an out of town all inclusive
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewBreakfast was good...also the server was very pleasant. The location of the property is very good...close to everything.
I have no complaints
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewStaff were great. Rooms were lovely. Breakfast was nice.
Nothing
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewRoom was nice and atmosphere was pleasant and food was great
Everything was good no complaints
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewBreakfast was good. Not many choices were available for meals.
Did not like the surrounding location. It is very noisy, dirty and polluted.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewExtremely clean and very comfortable
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewI would give this place 10 stars! The staff was friendly and very helpful. The rooms and property was very clean. The location is great ! I have zero complaints about this property beside the WiFi was a struggle.
WiFi was spotty
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewThe hotel appears to have been newly renovated. The deluxe king room with the kitchenette was great. The staff were kind, helpful and protective. The hotel entrance is secured by a large door that is monitored by security 24/7. Rooftop pool is small but the view was nice and there is a bar. Breakfast was tasty although the selection is limited.
The WiFi connection was extremely unstable and barely worked. When I asked the front desk about the service, I was told that sometimes it doesn’t work properly.
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewBreakfast was excellent.
Convenient location.
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewEverything about this hotel is awesome from the staff location and the room I will def be back !