Reviews of Sunrise Club Hotel 3 stars
Norman Manley Boulevard, Negril, Jamaica

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Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery clean.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIn a great location, very comfortable staff with great
I have no issues with the property
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewvery silent and relaxing
no hot water
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe location and privacy
The rooms are not worth the price the room needs a fridge and microwave.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewStaff, location and cleanliness.
Not being able to stay longer…
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewRoom was clean, bed was comfortable, air conditioning and fan worked great.
Water pressure was non existant in the shower. The most I ever got was a trickle. Most of the time no hot water...and when there was, you couldn't regulate it. No cable. WiFi was intermittent at best... went 2 full days without. Sitting outside the room was not great... Facing a fence and smelling sewage and garbage. Restaurant and bar: had 1 meal there and had a confrontation with bar staff regarding a margaritas that was straight tequila on ice with salt on the rim. After some time waitress came to say they would not attempt to remake the drinks since they did not have the ingredients. Had carbonara that was missing ingredients as well. $18.00 us for shredded lettuce???
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe Coziness Of It Really Got Me As Well As The Placement Of The Property. The Room Had The Amenities You REALLY Need In Jamaica & That Is An Enclosed Room , COLD Central Air & A TV! I Also Like How Safe The Grounds Felt.
I Didn’t Like Not Having Access To A Fridge Or Microwave But I Do Understand That Those Are Amenities You’d Have To Pay Extra For Or Request. Luckily The Staff Were Very Helpful & Willing To Assist Me With Getting My Food Warmed Up.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in January 2025
Verified reviewLuca was a great host. His professional team were friendly and helpful and I would highly recommend the Sunrise Club Hotel.
Reviewed: 11 February 2025 · Stayed in January 2025
Verified reviewIt’s good located, the beach is just across the street
The owner is very nice to people as long as they are Italians. If not, there is not even a “Good Morning”. We didn’t feel welcome
Reviewed: 5 February 2025 · Stayed in November 2024
Verified reviewEverything
What's not there to like it was perfect 👌🏾
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewGreat location. Family run. Good facilities. Close to everything. Always available to help.
Nothing
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewFriendly great location
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewGreat location. Knowledgable staff. Great stay if you want to experience local life a little bit.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe property was in the middle of the night/day life close to the beach and cafe and bars There was a super Market bar and ATM very close by The room was comfortable and clean with towels and soap provided There Was a safe free of charge and daily maid service The breakfast was lovely fresh eggs and bacon toast jam £20 for 2 with coffee We had 2 evening meals in the hotel which averaged approx £70-£80 per meal for 2 with drinks First night I had pizza 18 USD but a full 12 inch fries extra but was delicious Husband had lobster with potatoes veg 45USD also delicious We were also served free bread as a appetiser The staff who served us was lovely and I tipped the first night great service Second evening the hotel was extremely busy for food and expected to wait a while we waited 2hrs plus for food My food came first with the bread was delicious pasta with mushrooms But unfortunately they make a mistake with my husband’s food and by the time his seafood pasta came I had finished mine, which was not great. We did get a sorry for the delay but not offered a free drink or deduction from the bill for the mistake We were told the table behind us had our food and then had to wait for the chef to make another one The only positive was the food is amazing and very fresh but unfortunately due to the the delay and mix up we didn’t eat there again for this reason only
Good day Caroline, we are really sorry for the inconvenient caused but sometimes when we are super busy mistakes happened. Sorry for the missing deduction. That's something we must correct for next time.. Thanks anyways for the nice review
Good day Caroline, we are really sorry for the inconvenient caused but sometimes when we are super busy mistakes happened. Sorry for the missing deduction. That's something we must correct for next time.. Thanks anyways for the nice rev… Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewFriendly staff, great location
Restaurant is really expensive and limited options outside of pasta pizza for lunch/supper.
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewLarge bed ..clean linens
Parking limited
Reviewed: 20 September 2024 · Stayed in August 2024
Verified reviewReviewed: 14 September 2024 · Stayed in August 2024
Verified reviewQuietness
No remote to adjust Ac temperature Having a very tiny tv to watch