Reviews of The Trident Hotel
Anchovy, 0000 Port Antonio, Jamaica
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe property was beautiful and peaceful.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewI liked the food, friendly staff, my comfortable villa.
N/A. I liked everything.
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewAbsolutely Beautiful spot !!
Other than the weather nothing - One of the best places we have ever stayed - beautiful location, helpful, and friendly staff and terrific food .
Hello John, Thank you for your feedback, it was indeed a pleasure having you with and we truly hope to have you back with us soon. :-) All the very best for the New Year. Regards, Shanique
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 May 2024 · Stayed in April 2024
Verified reviewI absolutely LOVE this hotel & WILL be coming back. Portland is such a beautiful parrish. So much to see and do. My villa was spacious and amazing. I loved my outdoor tub and my private pool. I love the fact is was nestled away. One can truly relax here. The property was clean and staff was amazing. The view from my room was breathtaking. The private beach was EVERYTHING!!!
Hello Winsome, Thank you so much for your review, we appreciate the time you have taken to share your experience with us. We are very delighted to know you had a relaxing and enjoyable stay. We look forward to having you with us again soon. All the very best. Regards, Shanique
Hello Winsome, Thank you so much for your review, we appreciate the time you have taken to share your experience with us. We are very delighted to know you had a relaxing and enjoyable stay. We look forward to having you with us again so… Show more
Reviewed: 4 March 2024 · Stayed in December 2023
Verified reviewReviewed: 1 March 2024 · Stayed in February 2024
Verified reviewAmazing
Nothing
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewNo idea how this place got a 5-star rating, but it certainly doesn't relate to that. The main issue is the service. It started with the staff being incapable of processing credit card information before one has even arrived, intrusive and unpleasant service staff, below-average 5-star cuisine (barely good enough for the next fast-food stand), air conditioning + fan on full blast at an outdoor temperature of 21 degrees Celsius (you'll freeze your butt off), and now a call on the evening before checkout wanting to settle some final bill already. I have never experienced this last point before - not even in a rundown youth hostel. Incredibly poor and disappointing.
Reviewed: 26 November 2023 · Stayed in October 2023
Verified reviewReviewed: 8 November 2023 · Stayed in October 2023
Verified reviewStaff was very accommodating and took care of every request.
First room not as described but they were happy to change. Food fine but not spectacular.
Greetings Rob, Thank you so much for taking the time out to share with us your experience with us. We value your feedback and we will review and make the necessary changes that will enhance our service in the future. To further assist us, we would like for you to elaborate on your food experience, cleanliness, location and value for money. I look forward to hearing from you. Regards, Shanique
Greetings Rob, Thank you so much for taking the time out to share with us your experience with us. We value your feedback and we will review and make the necessary changes that will enhance our service in the future. To further assist us,… Show more
Reviewed: 24 October 2023 · Stayed in October 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewReviewed: 19 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 August 2023 · Stayed in August 2023
Verified reviewSmall, clean and luxurious.
Nothing really.
Reviewed: 5 June 2023 · Stayed in June 2023
Verified reviewReviewed: 14 May 2023 · Stayed in May 2023
Verified reviewAmbience was lovely!
N/A
Good day Malou, Thank you for taking the time out to review our property. We are very pleased to know you enjoyed your time with us, we hope to have you with us again soon. Regards, Shanique
Reviewed: 27 April 2023 · Stayed in March 2023
Verified reviewThe place was quiet. I loved the fact it had its own private beach and a very fully furnished gym. The room had its own pool close to the sea and with all the lights switched off the starts were super clear at night!
Hello Adam, Thank you for taking the time out to provide us with your review. We were delighted to have you and hope to have the opportunity to host you again soon. To further assist us in understanding your scores, can you provide further clarity on the location and value for money. I look forward to hearing from you. Regards, Shanique
Hello Adam, Thank you for taking the time out to provide us with your review. We were delighted to have you and hope to have the opportunity to host you again soon. To further assist us in understanding your scores, can you provide further… Show more
Reviewed: 19 February 2023 · Stayed in January 2023
Verified reviewReviewed: 3 January 2023 · Stayed in December 2022
Verified reviewThe scenery is breathtaking. The sound of the ocean. The private beach. The cottage. The bed. The bathroom. The restaurant. The food. The staff. The security. All absolutely amazing. We visited for my parents 50th wedding anniversary and my mother's birthday and it exceeded expectations. We shall return 😊.
I visited Colombia in September and was able to communicate with the hotel and have questions answered prior to the visit via whatsapp. Trident Hotel needs a whatsapp number. The mal odor in the bathroom can be rectified easily with some kind of continuous odor diffuser. Plug ins?
Reviewed: 18 December 2022 · Stayed in December 2022
Verified reviewStaff was very polite. room was clean nice comfortable. The breakfast was delicious and the waitress was exceptional
They should inform guest about construction on road in front of the hotel. It was very hard to drive into hotel because of the digging and holes. The fact that there is hardly any lights on the grounds so walking at nights is not ideal or comfortable. Spa was closed