Reviews of Villas Sur Mer 4 stars

Wonderful property. Very safe and clean. Fabulous staff all around. Walking distance right across the street from the fabulous LTU pub restaurant and Rick‘s famous sunset party spot. Spacious accommodations. The staff was really on top of everything and so kind and helpful.

Everything was great!

Location is decent but far from most things except Rick's cafe, which is a tourist trap. Daniela was nice the manager but she is overrun and cannot see the real nature of the staff there

The staff here in this place were and are a joke They chemically attacked my space, and I had to shift rooms. Also, there are a couple of crazy workers there. One of them was standing around my house for one hour looking in my windows while he was raking. I asked him how long he would be because I was transcribing important personal material. He screamed at me outside my house, shaking the rake and telling me he could stand outside my house all day if he wanted. I said yes, of course, sorry, sir. Next day I packed and left and the owner refunded my money based on the appalling experience they provided. Basically do not go if you are a solo traveler. They will close in on you and start disturbing and scamming you.

Great location right opposite ricks cafe. Swimming pool area is beautiful and kids loved swimming in it. Villa was large and comfortable with all amenities that we needed. Stunning cave to the sea and on a calmer water day snorkelling would be amazing (we didn’t snorkel as had young children)

Great location, next to Rick's Cafe. The property is beautiful. The private cave next to the water is exceptional and an added bonus. I only spent one night but would stay longer on another trip to Jamaica 🇯🇲

The hot tub was not working, and bathrooms in my two bedroom villa could be updated

The ambiance

Perfect location, very friendly people. Great and unique sea access through tunel and cave, marvellous pool with waterfall and jacuzzi. Daniela gave us great recommendations for our stay and local culture

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The employees. James, Donna, Marlon, and Precious were outstanding .

Was very hot in the living room.

We loved our stay at Villas Sur Mer. Carmen was amazing and the security team, Marlon and James were watchful, helpful and friendly. The entire staff were great. Our room was spacious, clean and so unique. The bedding was super comfortable. The pool area and the hot tub were great as well- literally the largest hot tub I’ve ever seen. My husband loves the sun and I prefer the shade, there was plenty of both in the pool area for us both to be happy. The cave walk to the cliff “beach” was also a really neat feature. The property is across the street from LTU Cliff Restaurant with beautiful views and delicious food. We ate there often during our stay. There’s a small local market down the street to pick up incidentals for the room; we got coffee, drinks and snacks. The room has a refrigerator, microwave, toaster, coffee maker and stove, plus cups plates glasses and dinnerware for two. We used the refrigerator, coffee maker and microwave, all worked great. We had a meal at Ivan’s and went to Rick’s Cafe a few times. All within easy walking distance.

These aren’t unhappy items, just FYI. Travelers need to be aware that there is no restaurant on site. LTU opens at 7:30am and closes late, so you don’t have to cook for yourself if you don’t want to. I loved the shower, it was a step down design and like a natural rain experience, know that you have to be patient on getting the right temperature and pressure. For the hot tub and pool, you’ll need to let the team know to start them for you and it will take some time for the hot tub to heat up. My husband and I love the sounds of nature so we were fine with roosters, dogs and birds but this might be bothersome to some. And the property is close to Rick’s so you’ll hear the music. We had no trouble sleeping and I personally enjoyed that considering it part of the island flair.

No food or drinks not even water wasn’t available on property

Beautiful grounds, large room, air conditioning was good, bed comfortable

Hot tub was dirty, would not go in there, ocean swimming ladder was not down, so didn't really swim in Ocean there, went to nearby hotel

You have a villa for yourself with a pouch to relax outside. Well equipped kitchen, air condition in the bed room. Pool was nice and staff very friendly.

Make sure you bring earplugs if you are sensitiv to noises. It is loud at night not only because of Rick’s cafe but also because of the hammering motorbikes passing by. We found some hair from the previous guests in the shower and on the toilet seat. Floor in the bedroom was not clean when I dropped one of my earplugs.

We absolutely loved this place. Its beautiful landscape nestled within the forest, the chic pool, functional design, cleanliness of the villa, comfortable rooms and beds, Carmen's attentive assistance at the reception, and the presence of security personnel at all times, etc. All contributed to enhancing our Negril vacation. I highly recommend it to everyone.

I recommend that utensils such as pans and spatulas be renewed. It would be a plus if there was at least beverage service by the pool.

Location

the staff were very nice and helpful. pool was quiet and clean. rooms were comfortable and the air-conditioning in the bedrooms worked well and made for comfortable sleeps (except for the rooster next door). would be nice if the Villa had a shuttle service for more of a local fee not a tourist fee. seemed every time we wanted to go somewhere it was $20 taxi.

The fully equipped kitchen was lacking utensils, pots and pans were well used old. rooms were nice and comfortable but a few cockroaches. fridge doors didn't close tight so lost some food purchased, had to push a chair against the fridge door for it to seal properly as well fridge was in the living room as it was too wide to fit in the area designed in the kitchen. a couple nights there was garbage being burnt that created an acrid smoke that made it unbearable to be pool side and almost the same indoors. had to close all the shutters to try and keep

Very welcoming in a good spot with caves and great places to eat and drink nearby. Beautiful surroundings and very comfortable accommodation

No breakfast/food provided at this property

They need to add more ground plants for coverage, so there is not so much dirt in the areas where the trees are. The plumbing could use more work. The shower water pressure and toilet water pressure should be adjusted. Its not strong enough. Toilet kept clogging!

The staff was very friendly, the Generalmanager Carmen is an amazing nice person and she helps in every situation. The Hotel is right across the road from Rick's Café. Villas sur mer has an own access to the Ozean. Through a tunnel under the road you get to a wonderful little rocky bay, where it is quiet and enjoyable

Beautiful villa. Nice pool. Access to cave with ladder to ocean

Staff was friendly.. Bed was comfortable. Water was hot. Pool area was lovely as was cave/ snorkeling

Toilet in 1 of upstairs bathrooms did not flush. They were not able to address this during our stay. As we were there over the public holiday I would understand a delay but we informed them within an hour of checking in and this was not fixed at all. Pretty disappointing. The rooms were very dark and as several windows had no mesh we could not open for natural light. The kitchen had no kettle. Some utensils were dirty.

Not applicable

Amenities