A3 White River Bay, 0000 Ocho Rios, Jamaica
#2 of 18 hotels in Ocho Rios
Guests' ChoiceBased on 33 hotel reviews
9.0Cleanliness
9.6
Comfort
9.8
Location
9.2
Facilities
9.2
Staff
9.6
Value for money
8.3
Free Wifi
7.5
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Showing 1 - 25
Reviewed: July 25, 2025
Blaise
United StatesMy wife and I (79 and 82), over a visit of 8 days, did everything, experienced everything, saw everything, one could possibly see and do at this beautiful resort. The infamous stairs are actually a gift for the fit as you move from vista to vista, from site to site (e.g. the secret sauna, the martini bar). And every morning after our walk and breakfast, we go through the gate and into the Garden of Eden!! All of this overseen by the nicest people you could ever meet.
Stayed in July 2025
Reviewed: May 31, 2025
Stephen
United StatesShuttles - need a phone at various points or to give us a nunber to call.
Room.was spacious and great. Food was best hotel food I've had. Staff was amazing from check-in to check-out
Stayed in May 2025
Reviewed: April 21, 2025
Bianca
United StatesI do say my ONLY recommendation is that they have more music about. It was a tad tooooo quiet for us
The atmosphere was amazing. The staff were so helpful, kind and accommodating. The food spectacular.
Stayed in April 2025
Reviewed: March 10, 2025
Charles
United StatesIt wasn't a problem for us, but guest need to know this resort involves a lot of stairs!
A night dance club would be better
Stayed in March 2025
Reviewed: January 21, 2025
Oliver
United KingdomSwimming area off the beach was very shallow
Nice spread of activities / bars / restaurants. The various zones and cliff side location made the resort feel boutique and relaxed, as well as not too busy.
Stayed in January 2025
Reviewed: July 31, 2024
Kia
United StatesI didn’t like the fact that I had to leave. I wish I could have stayed longer.
Clean, pool access and beach access was good. Rooms spacious and clean.
Stayed in July 2024
Reviewed: March 28, 2024
Viktoriya
United StatesFood options can be better
The best hotel for couples
Stayed in March 2024
Reviewed: January 3, 2024
Tammie
United StatesWould have liked more access to surrounding area, culture & food.
Staff excellent Clean Food good
Stayed in January 2024
Reviewed: January 1, 2024
Tonya
United StatesThere’s SO many stairs.
It’s beautifully situated with a small beach.
Stayed in December 2023
Reviewed: September 10, 2023
Jennifer
United StatesJust that the main beach is small section.
I love the property for all their personal touches & amazing staff!
Stayed in September 2023
Reviewed: September 10, 2023
Evans
United StatesThere was no air conditioning in the bathroom
I loved the location
Stayed in September 2023
Reviewed: July 18, 2023
David
United StatesN/A
The whole experience was very good and we are looking forward to our return
Stayed in June 2023
Reviewed: June 8, 2023
David
United Statesdistance from airport
Nature surrounding us everywhere
Stayed in June 2023
Reviewed: May 22, 2023
Orsolya
NetherlandsTransfer to the airport
Stayed in March 2023
Reviewed: March 31, 2023
Ryan
United Statesour only issue was the shower water pressure which really is not a bid deal.
each area of the resort felt very different and unique.
Stayed in March 2023
Reviewed: January 5, 2025
Florian
AustriaThe food options are subpar and the service is terrible with only a few exceptions (the water sport guys at the beach are friendly and helpful).
The property and the beach are beautiful. The rooms are newly renovated and the interior is simple but nice.
Stayed in January 2025
Reviewed: June 16, 2024
Joseph
United Statesbars and restaurants closed early limited selection
food was very lacking in selection and quality
Stayed in June 2024
Reviewed: July 28, 2023
Moreen
JamaicaCondensation in the room after the bellman left the door open (obviously knowing this to be a problem) made the first night of my stay extremely uncomfortable. His solution did not work and I did not sleep as the room was wet and cold.
The food was very good and most of the staff were friendly
Stayed in July 2023
Reviewed: July 27, 2023
Hugh
United StatesNot a good match for older people or anyone with knee problems.
Very clean. Cleaning staff went above and beyond. Grounds very well kept.
Stayed in July 2023
Reviewed: July 4, 2023
Jemma
United KingdomThe attitude of reception staff, standard of food and service at main restaurant is poor. Bars always seem short of stock so can’t make the drinks you ask, especially the swim up pool bar.
Great location, beautiful set up with multiple pools and beaches. The Bella Vista and Casanova restaurants are great. Entertainments team work very hard, engage brilliantly with guests.
Stayed in July 2023
Reviewed: January 3, 2023
Andrea
United StatesThe staff wasn't as attentive as other resorts. Everything was just ok, nothing spectacular.
If you wanted to be laid back and relaxed you can be.
Stayed in January 2023
Reviewed: March 16, 2023
Anonymous
United StatesThe beachfront rooms are a fantastic hit but also a little bit of a miss as well. The beachfront access is great but the amount of noise from the Tue & Friday night event setup isn’t ideal. The actual events are fantastic, the live music is well done but we opt for the sound of waves crashing vs live music. The real issue is with the preparation. Setup begins around 6 or 7 am and tear down is 1am. This process is very loud, people are yelling and the slamming of metal together is definitely to be expected but perhaps this could be done at a more convenient time for your guests. Or perhaps even a better location that doesn’t take center stage at A,B and C block. The rooms were great, the only drawback was the beds were soft and made for sore mornings. Perhaps firmer beds and offer the mattress topper to those who need a softer bed. Also the TV ( although not the goal of the trip), it would be nice if you could stream your own media instead of all the channels with no guide and multiple channels have no sound or come in jumbled. This isn’t a huge deal but if you had a few days of rain, kicking back with a couple of movies and drinks is very relaxing. The food was great but it would be nice to have some later night options and something basic like a hotdog or grilled chicken sandwich at 1am.
The location is absolutely beautiful, beachfront rooms give you access to the beach, bars and most restaurants. The views are spectacular and the staff is way beyond top notch. The food has always been excellent and we like the changes to the room service options. There are also plenty of activities that offers a wide variety of thing to do and keep you entertained.
Stayed in March 2023
Reviewed: April 13, 2024
Shaia
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: December 30, 2023
Bruce
United StatesThere are no comments available for this review
Stayed in December 2023
Showing 1 - 25
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