Reviews of Al Thuraya Hotel 4 stars
Haneen bin ishaq st., Al Shimesani, Abdali , 11194 Amman, Jordan
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Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe only good thing was the location. Poor cleanliness, especially in the bathrooms. No coordination with Booking.com — staff even said it was strange my reservation came from there. TV and room phone didn’t work. No cleaning or towel changes for the entire stay. Very disappointing.
Unfortunately, my experience was below expectations. • Overall cleanliness was poor, especially in the bathrooms. • There was no coordination with Booking.com, and upon arrival, the staff said it was strange that they had an ad on Booking, even though I booked through it. • The TV was not working, and the in-room phone to contact reception was also out of service. • During our entire stay, no cleaning was done in the room and no towels were changed. Overall, the stay was disappointing, and I would not recommend it unless there is a clear improvement in cleanliness and services.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 August 2024 · Stayed in August 2024
Verified reviewThe hotel been advertised as 4 star , There is no restaurant or breakfast available, even if you you want to pay there is no kitchen
The property is very old need argent modernisation Bathroom and shower do not work, WiFi is very poor and I could say it doesn’t work at all
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewReviewed: 21 February 2024 · Stayed in February 2024
Verified reviewFriendly staff
The cushion smelled like cigarettes 🥺
Reviewed: 3 September 2023 · Stayed in August 2023
Verified reviewAll staff was hospitality. reception staff, specially Mohammed and Yasmin. The administration has also flexible with the guests requirements.
Reviewed: 18 August 2023 · Stayed in July 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewReviewed: 15 June 2023 · Stayed in May 2023
Verified reviewSize of room and locaition
Nothing
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewReviewed: 27 April 2023 · Stayed in April 2023
Verified reviewstaff helpful fast reply and location good
Reviewed: 21 March 2023 · Stayed in March 2023
Verified reviewReviewed: 15 February 2023 · Stayed in December 2022
Verified reviewReviewed: 11 February 2023 · Stayed in February 2023
Verified reviewReviewed: 3 January 2023 · Stayed in January 2023
Verified reviewnothing at all
not professional stuff
Reviewed: 29 October 2022 · Stayed in October 2022
Verified reviewemployees were really wonderful. very friendly.Hotel is very very old and poorly maintained. can be maximum 1-2 star. bed was comfortable. bathroom terrible. Tv was terrible but internet was great. Really a lot of ups and downs with this hotel. I wouldn’t recommend it unless they go big renovations
old and poorly maintained.
Reviewed: 23 October 2022 · Stayed in September 2022
Verified review