8.3

Reviews of Julia's Hotel Suites

فندق سبيل , 11413 Amman, Jordan

  • Ayah

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The location was good and the bed was comfortable.

    Most importantly, when we were checking out, they wanted to charge us for our stay with cash or visa along we had already paid through booking.com. They claimed they needed proof of payment so they can claim their money from booking.com. I showed them my booking app and payment and they refused to accept it. Still requesting cash or visa payment at the property. Other notes: There was no housekeeping even though we were told there was. There was no drinking water available in the room. The towels smelt really really bad. The shelf at shower was SO dirty and dusty and had pieces of cement. The toilet handheld shower was not working.

  • Naceam

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The staff is really the only thing I liked about my stay. It’s in a central location which is nice but being located above a super busy/popular pub was really frustrating and negated the positive of it being centrally located. Other perk, walking distance to convenience store, currency exchange and shawerma. Breakfast is simple eggs with a side of tomatoes, cucumbers, cheese, olives, bread and butter.

    The price for what you get does not make sense. It’s overpriced. The photos must be from Day 1 because the rooms (which are essentially converted apartments) are worn down with mystery stains on furniture and walls. The noise level from the downstairs pub is on another level. I’m accustomed to noisy surroundings living in NYC, but the sounds from below ricochet off the buildings and amplify the sound making it really bothersome. The parking situation is a nightmare because of the pub. If you need to use your car after 16:00, expect to not find parking when you return.

    Property response:

    Thank you for sharing your feedback with us. We’re happy to hear that you appreciated our team’s hospitality and enjoyed the central location and nearby amenities. We’d like to clarify a few points mentioned: our rooms are designed in a unique boutique style, having been converted from historic building built in the 60s to give each space its own character. We’re sorry to hear that this wasn’t to your taste and will review your comments on furniture and maintenance with our housekeeping team to ensure everything meets our standards. Regarding parking, we completely understand your frustration. As we are located in a vibrant and busy part of the city, finding street parking can be challenging during peak hours. To make this easier, we do offer a free valet service for all guests, so your car can be parked for you with no hassle. We appreciate your honest review as it helps us improve and also gives future guests a clearer picture of our hotel’s lively atmosphere and central location. Thank you again for staying with us, and we hope to welcome you back for an even better experience.

    Thank you for sharing your feedback with us. We’re happy to hear that you appreciated our team’s hospitality and enjoyed the central location and nearby amenities. We’d like to clarify a few points mentioned: our rooms are designed in a un… Show more

    Julia's Hotel Suites
    29 August 2025
  • Tarek

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The stay was very comfortable, with spacious rooms with a decent living space and modern bathrooms. The location was perfect, with a chic beer garden in the same building and many of amman's favourites nearby. The staff were brilliant, Suhad and Wafa'a in particular were very accommodating and helpful.

    Property response:

    Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay, found the rooms comfortable, and loved the location. Suhad and Wafa’a will be delighted to know their hospitality made your visit even better. We hope to welcome you back soon for another wonderful experience!

    Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay, found the rooms comfortable, and loved the location. Suhad and Wafa’a will be delighted to know their hospitality made your visit even better. We hope to w… Show more

    Julia's Hotel Suites
    23 August 2025
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  • 7.0 Good
    Saif

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Abdulaziz

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Tamem

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
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  • 3.0 Poor
    Kayed

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Friendly staff

    Zero noise insulation, street noise was worse than expected. The pub downstairs is too loud.

  • Ario

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    A very comfortable place with amazing, friendly staff members. I’m always grateful for the warm hospitality from Ms. Suhad the receptionist and Ms. Waf’aa, the housekeeper. The room is spacious, and clean, with kitchen facilities. I stayed there for a long-term business trip, and it felt like home.

  • Ahmed

    Reviewed: 18 May 2025 · Stayed in April 2025

    Verified review

    I used to love this hotel with very simple airbnb style rooms with a small kitchen and a sitting room

    Towels are not clean, the rooms feel dirty because they are old and did not get any maintenance in a while.

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  • Shaikha

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
  • Mr

    Reviewed: 17 February 2025 · Stayed in December 2024

    Verified review
  • Alaa

    Reviewed: 9 February 2025 · Stayed in December 2024

    Verified review
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  • Khaleel

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    The vintage feeling

  • شروق

    Reviewed: 16 November 2024 · Stayed in November 2024

    Verified review

    The whole room and hotel is really nice plus the people there are also very amazing to talk to

  • Ana

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review

    In the best part of town , beautiful old building and with a homey vibe . Great price

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  • Magdy

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review
  • Ziyad

    Reviewed: 3 September 2024 · Stayed in September 2024

    Verified review

    Everything is ok

    NA

  • Ana

    Reviewed: 16 July 2024 · Stayed in July 2024

    Verified review

    Great value and in the best area to stay in Amman ! P

    Just would like the option to prepay

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  • Anas

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    The location is good in the old part of Amman

    Unfortunately this was a miserable experience if not the worst ever. The facility it self is old and despite the efforts to renovate it, it looks cheap and unpleasant. The major problem was with the pub downstairs that was so loud and people shouting, and what was worse the carelessness of the hotel staff.

  • Farah

    Reviewed: 24 May 2024 · Stayed in April 2024

    Verified review

    Breakfast was really great! No complaints at all. Very typical Arab breakfast 🥰 everything was honestly perfect, the room was clean, AC worked well, wifi worked good enough for me to work and have meetings.

  • Long

    Reviewed: 19 May 2024 · Stayed in May 2024

    Verified review
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  • Long

    Reviewed: 19 May 2024 · Stayed in May 2024

    Verified review
  • Yoshitake

    Reviewed: 30 April 2024 · Stayed in April 2024

    Verified review

    nothing, i've never experienced such a Not very good hotel. -service is too bad, staff is not kind and friendly. -very noisy until mid night since there is bar downstairs,i could not sleep well. -they said breakfast starts fm 8am, but nothing was prepared by 0840 am and nobody was in the robby and restatrant. i was waiting at robby for breakfast and check out for 40 min,,, and i could not take breakfast finally. -their shower can't switch hot and cold water. only very hot or very cold. -price is high compare to service and facility.

    same as above

  • Ameen

    Reviewed: 14 April 2024 · Stayed in April 2024

    Verified review

    Good atmosphere, clean, good service

    Had to look up instructions for the electric stove, and needed to request an adaptor to plug into the electric socket. Would like to receive a receipt upon payment next time.

    Property response:

    Dear Ameen, Thank you for taking the time to share your feedback, and for the good review! We're thrilled to hear that you had such a positive experience during your stay with us. Regarding your comment about not receiving a receipt upon payment, we apologize for any inconvenience this may have caused. As we explained during your stay, our system generates invoices upon check-out. However, we understand the importance of having these documents for your records. If you could provide us with your email address, we would be more than happy to send you the invoice promptly. Your satisfaction is our top priority. Thank you for choosing to stay with us, and we look forward to welcome you back in the future. Kind regards, Mia S. Receptionist, Julia's Hotel Suites.

    Dear Ameen, Thank you for taking the time to share your feedback, and for the good review! We're thrilled to hear that you had such a positive experience during your stay with us. Regarding your comment about not receiving a receipt up… Show more

    Julia's Hotel Suites
    15 April 2024
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  • Ella

    Reviewed: 14 April 2024 · Stayed in April 2024

    Verified review

    The breakfast was really nice and fresh.

    I like professional staff. Mia and Nawras were really professional.

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