Reviews of Petra Gate Hotel
Down Town ,Tourist Street, Petra, 71810 Wadi Musa, Jordan

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Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewStaff were vey nice . The owner gave advice how to get to wadi rum and Amman . Very quiet place to relax and enjoy the city.
None
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in February 2025
Verified reviewVery good location
The bathroom was very dirty and we had no hot water the whole time, however staff were trying to get it fixed. It was also freezing in the room and windows wouldn’t shut properly.
Reviewed: 12 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewIt is located in downtown, about 20 minutes walk to the Visitor Center. It was alright, a budget accommodation, nothing special
The hot water wasn't working well, could have been a little bit cleaner
Thank you for the comment I want to clarify that there is very hot water. But unfortunately you did not wait a little bit for it to reach the shower So I hold the crew responsible because they did not guide you to that Regards
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewvery good price value for 14 jod. can recommend it to all backpackers who travel on a tight budget and Don't need luxury. friendly host.
Thank you very much Mr Josef for your comment Wish to see you a in Petra best wishes to you my dear friend
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewOwner and staff so nice Service was good
Everything nice Near to Petra visitor area 10 walk
Thank you very much Mr Amir Wish you all the best dear Regards
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewThe best place in Wadi Musa!!! The rooms are comfortable, the hospitality and treatment of the hosts is the best in all of Jordan. All at a wonderful price!! Stay here!
Everything was perfect!
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in May 2024
Verified reviewVery good value for money in that city where everything is expensive. Cheap and confortable room with a nice staff.
It was little bit noisy.
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewNasser, the owner is the kindest man in the world ! He was nice and offered me a breakfast, a postcard and a ride to the visitor center of Petra. I will remember this for sure ! The bedroom was clean, with a comfortable king bed, a private bathroom and air condition in the room. Coffee/tea is free for all guests. Best quality-price ratio ! I will come back for sure
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewThe hotel is in the best location in downtown ,offering a beautifully view over the the whole city,Petra is only 1.9km away and super easy to walk it for visiting.All the bars,shops and restaurants are near by.The hotel is in a quiet location and very clean,they offer you unlimited free coffee and tea to make your self all the day.(Unlikely in the western countries where you have to pay for everything).Jonah checked me in at the reception and provided to me all the information required.from the begining-she was super helpful and knowledgeable.As well I had required a bit of a late check out which has been granted kindly by the owner of the hotel Mr Nasser and Jonah.The place is lovely and full of tourists eager to explore Arabic culture ,cousins and embrace the history of thousands of years.For sure I will be back there again as I felt at home.-everything is safe and secure and no obstacles have come around my way as all the people I meet there are kind and super caring ready to help you anytime.You have as well Aircon in the room for free(some hotels will charge you extra for this).Enjoy Petra!
Thank you very much Mr Cosmin for the great rating and the review Wish you all the best and to have great time with your traveling Thanks again dear friend
Reviewed: 15 May 2024 · Stayed in April 2024
Verified reviewClose to restaurants and 3min drive to the main gates of petra. Parking in front on the sidewalk
Little low pressure in the shower
Thank you Andreu for the excellent rating and the review Wish you all the best my dear friend and hope you see you in Petra one day
Reviewed: 28 April 2024 · Stayed in April 2024
Verified review“Inexpensive but very good value. Staff were very friendly and location was perfect”
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewJona, the Lady at the reception was outstanding!
Thank you very much for the excellent rating Wish you all the best dear friend Jonah
Reviewed: 5 April 2024 · Stayed in April 2024
Verified reviewIt's the 2nd time I stay this place I came back again with my friend because I love the stuff there and the beautiful view from the roof terrace it was amazing and clean room
Nothing
Thank you very much for the rating and the review Wish you all the best dear friend
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewNice receptionist (Jana). They booked us bus to Wadi Rum and arrived car and she was surprised and just remind him agreed price not to cheat us (like usually almost every seller in Jordan wants)
Thank you for your review
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewGreat for price, free tea and coffee, and kind and courteous staff, particularly Jonah the clerk.
Thank you Mr Jack for you excellent rating. All the best for you dear friend and hope to see you again in Petra one day
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewJoanna was very kind and helpful and the room was clean.
It is expensive for what it offers and very old.The rooftop which is the common area was very dirty, all the furniture there was covered by 100 kilos of dust. it is abandoned.
Thank you for your review Im sure for 9JD per night double room shower inside you will not find this price in all the city, this is not even our price we give that price because of the situation in middle east and no tourist You have to be fair to your review Regards
Thank you for your review Im sure for 9JD per night double room shower inside you will not find this price in all the city, this is not even our price we give that price because of the situation in middle east and no tourist You have to be… Show more
Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewInexpensive but very good value. Staff were very friendly and location was perfect
Dear Desmond Thank you for your the wonderful comment Wish you all best dear friend
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewVery good stuff. Clean room . The roof terrace with view over the mountain I strongly recommend it
All ok
Thank you very much for the excellent comments. Wish to see in our Petra again