bed is a bit uncomfortable

breakfast is nice

Stayed in August 2025

Room-> bed matres needs to be changed almost in all rooms.

The staff

Stayed in July 2025

The tv channels are limited

The staff helpfulness and friendly attitude going out of their way to please The hotel offer strong WiFi everywhere

Stayed in August 2025

Lovely hotel with excellent facilities

Stayed in July 2025

Bathroom was quite small, gym average at best, pool was not open during my stay

Good sized room, comfortable bed, fantastic breakfast

Stayed in May 2025

Beds and mattresses were uncomfortable

Great reception staff who are very helpful Pool is nice in the morning

Stayed in June 2025

The pool was not open and it was 28 degrees! I chose the hotel for the pool!

Nice staff nice rooms very nice receptionist who helped with our car!

Stayed in May 2025

Well the pool was not working, but it was explained in the booking that my trip is out of the summer season and that the pool will be opened in the beginning of June.

Everything was perfect! Nice room, friendly staff, good breakfast! The gym was good! The room size was good. There was instant coffee and tea for me. The bottled water was replaced every day!

Stayed in May 2025

A lot of people in Jordan smoke so smokers mixed with others in the lounge etc.

Nice clean room. Reasonable size. Comfy bed.

Stayed in May 2025

The refrigerator was broken, but it was fine, I didn't ask to replace it, I was only there for 1 night

The receptionist Amr is very kind and helpful, the staff was very good, they gave us baby crib, the room was very clean, comfortable and tidy.

Stayed in May 2025

I like to take my own bags to my room (If I pack it, I feel I should be lugging it around), but the staff are so insistent they will enthusiastically take your bag out of your hand. If you haven't had a chance to stop at an ATM yet to exchange money and have no tip cash on hand - they show their disappointment - It can make you feel uncomfortable.

Rooms are big with refrigerator. Large tour groups stay here, so it is a good value for the money with a variety of amenities, including a fitness room, attached sports bar and large breakfast and meeting area. You don't find a lot of restaurants or facilities that serve alcohol in Jordan - so if you are wanting a beer or a glass of wine, it is a handy place to be.

Stayed in May 2025

Everything was perfect! I liked all!

The staff is extremely polite. They constantly offer their assistance. They ask if you’re feeling well, if you’re satisfied with the cleaning and the food.

Stayed in May 2025

The bed was a bit hard for my liking so I did keep having to roll about. There are a few little grubby bits with the cleaning, but this didn’t bother me at all, as overall everything is hygienic and clean

The hotel is in a nice neighbourhood, (it’s suburban, but with a few small supermarkets close by), and I had great sweeping view of the city. The main lobby and general areas are all very well maintained and the staff were all friendly and polite. It’s basic room wise, but a good basic, everything worked fine but there’s no fancy trimmings. There’s a nice little outdoor patio at the front and the on sight coffee bar came in very handy (they also sell redbull there ) - felt perfectly safe walking around the streets there, night or day. My flight arrived at 1am so I messaged the hotel to advise of my very late arrival, but they seemed set up and used to that already as lots of flights land at silly times.

Stayed in May 2025

hotel with good facilities, attentive staff, especially Mohammed Samreen who was available to help whenever necessary.

Stayed in May 2025

-

Clean nice rooms and the staff was really really nice :). They upgraded us for free!

Stayed in April 2025

Unfortunately the pool wasn’t open.

Nice modern hotel with great facilities and friendly staff.

Stayed in April 2025

The cleaning needs more attention especially the dust. The body gel machine is broken in the bathroom

The staff are very helpful The breakfast is very good with diversity Location is very close to many places The brought new clean towels Free parking The room is spacious with perfect view of Amman

Stayed in April 2025

Breakfast and room comidity

Stayed in April 2025

The reception department is very wonderful, fast and cooperative. I would like to thank Mr. Ahmad Helmi the front office manager, and his staff.

Stayed in March 2025

Nothing

The hotel staff is very kind and accommodating. My room type was not available so they upgraded me to a suite. The chefs in the kitchen are very friendly and helpful.

Stayed in March 2025

Bathroom

Staff and view

Stayed in March 2025

Overall services was good enjoyed our stay

Stayed in December 2024

Service is very good

Stayed in January 2025

Nothing

All

Stayed in December 2024