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Reviews of Sun Rise Hotel & Hostel & Tours 2 stars

Omayah Bent Abd Shams Streett, Abdali , 11190 Amman, Jordan

#173 of 188 hotels in Amman

Guests' Choice

Review score

Based on 58 hotel reviews

4.2

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.1

  • Location

    6.1

  • Facilities

    5.2

  • Staff

    5.8

  • Value for money

    5.2

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 25 March 2023

    5.0
    passable. great if you are travelling on a tight budget
    • Leisure trip
    • People with friends
    • Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    broken bed (the ladder to climb on the top bunk), dirty, especially the bathroom, there was CABBAGE in the fridge and it smelt so bad. very loud during the night (loud spanish guests in the common area & the mass from the mosque near by). we had to ask for toilet paper. no bed sheets.

    cheap, good location, extremly nice staff

    Stayed in February 2023

  • Reviewed: 15 January 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    we went to the center and in the return of the night we had some flippers in the bathroom,how is it even possible??? stay safe, you can hear all noises and bathroom was horrible, water was everywhere! also soo dirty.

    bed was comfortable for sleeping, hosts were nice

    Stayed in January 2023

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Very very cheap hotel, stuff very frandly, I love to stay here and the hotel close to king Abdullah 1 mosque ... If I need help about anything all hosts help me❤️‍🔥 I am thanksfull 🙏🙏🙏🙏from them🙏🙏🙏❤️‍🔥

    Stayed in August 2025

  • Reviewed: 2 July 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Smelly, sewage and smoke No breakfast as mentioned in the description They told me they have no record of my reservation even though I showed them the confirmation code and the emails I got from booking.com ****the doors are broken they don't lock****be careful ladies, didn't feel safe there. The staff was okay though

    Stayed in July 2025

  • Reviewed: 20 May 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We chose this location as being very close to the Jett bus station to get a bus to Petra. Unfortunately although the location was ideal, nothing else was. There were no curtains in the room, the promised Air Con didn't work, the balcony door had no lock making it feel quite insecure, the room faced the street which was constantly noisy, the bathroom smelt very bad and generally the whole place needed some serious renovations. But the main sticking point of our stay was a group of drunk students who turned up in 2 batches from Aqaba, one at 1am, the other at 3am. These obnoxious people were yelling, slamming doors and being generally disruptive well into the night making it impossible to get to sleep. The hotel managers claimed to have talked to the students but this made no difference whatsoever. In the end, we had to visit Petra severely sleep deprived. We do not consider being able to sleep at night to be an unreasonable expectation in a hotel. We ended up changing hotels at extra cost to leave this place early. Very disappointing. No refund was offered either.

    Great staff very friendly and helpful

    Stayed in May 2025

  • Reviewed: 2 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Male Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The air condition

    Stayed in July 2024

  • Reviewed: 22 July 2024

    1.0
    Honestly just go anywhere else
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I booked a 3 nights three beds room with AC and a private bathroom, and they gave me a room with 2 bed and AC nested of 3 beds that I booked and payed for and they turned off the AC after 4 hours and they asked me to pay for it if I want to keep it running so I left the hotel after the first night and I didn't got any compensation or my money back I will never stay over there again and I will tell all my friend and family to never book at the same Hotel

    The staff are not honest and they will try to trick you

    Stayed in July 2024

  • Reviewed: 20 May 2024

    1.0
    They talked with me on phone call before arriving there. Once I reached, they asked me more money.
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I don't like the behaviour of staff

    Unhelpful staff

    Stayed in May 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Narrow room with 3 bed

    Friendly staff & good communication Near with Masjid, mall & market The room affordable with the price Room with balcony

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 1 night

    no problem, thanks

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Very nice people and comfortable rooms.

    Stayed in December 2023

  • Reviewed: 21 January 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The worst hotel I ever seen in my life and I am a frequent traveler. Filthy, poor condition, no standards This should closes asap. Never ever book at this hotel.

    Nothing

    Stayed in December 2023

  • Reviewed: 17 January 2024

    10
    Really nice place
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is really nice and well localed in the center of the city and near bus stations, especially to go to Petra. Le owner and his sons are lovely and gave me really helpful advices to travel in the country. We had great talks about the culture and jordan history. Would definitly come back

    Stayed in January 2024

  • Reviewed: 7 September 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Bad treatment, the hotel closing early and not being open 24 hours, and tactless treatment by the staff, as in the pictures

    Stayed in September 2023

  • Reviewed: 5 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The shower in the bathroom needed some maintenance.

    Highly recommended. I stayed for one night and it was an amazing stay. The location is perfect. Staff are friendly. The room is spacious, well equipped and very clean In my next visit to Amman, i will definitely choose this hotel again.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    1.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bad service Bot clean No AC

    There are alot of bugs in the room and it’s not clean and there are no air condition the room is very hot. They ask us to pay more 15 Jd to turn on AC

    Stayed in August 2023

  • Reviewed: 29 July 2023

    10
    I will come pack again
    • Business trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing is perfect

    Stayed in July 2023

  • Reviewed: 15 July 2023

    1.0
    Very poor
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Should not even be considered a hotel or de advertised in booking.com....no hygiene conditions...no towels, no toilet paper, power sockets all broken...full of dust and rubbish

    Stayed in May 2023

  • Reviewed: 8 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night

    the room was on a main street and the traffic noise is really bad, you can't sleep comfortably with it

    Room was cheap, staff was extra friendly

    Stayed in March 2023

  • Reviewed: 5 April 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Family Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    It's a budget hotel and it shows, AC was broken my bunk bed had 1 rung that wasn't broken toilet took half an hour to be flushed again, right next to where the call to prayers come from so you'll be woken up early.

    Very good value for money, the front desk was available 24/7. Close to bus station and 30min away from Amman citadel

    Stayed in April 2023

  • Reviewed: 14 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    staff was very helpful specialy Udi he kept our luggage overnight while went for tracking very kindly offer airport tranffer for a very resonable rate

    Stayed in March 2023

  • Reviewed: 13 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Awesome ty all

    Stayed in March 2023

  • Reviewed: 2 March 2023

    6.0
    Nice staff, loud morning
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    no towels, no curtains and - just as an information to future hosts without being disrespectful to the culture- there is a mosque right in front of the hotel which woke us up at 5.30 for prayer time

    Nice atmosphere in the hall, very friendly and helpful staff, good breakfast, there is a store for food and other utilities right below the hotel open till late night

    Stayed in March 2023

  • Reviewed: 17 February 2023

    10
    Perfect place and custumers
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    I like all place and food

    Amazingggg all

    Stayed in February 2023

Showing 1 – 25

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