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Reviews of The Sydney Hotel 1 stars

9 Shaaban Street (Up to 1st Circle), Building 27, 11118 Amman, Jordan

#47 of 188 hotels in Amman

Guests' Choice

Review score

Based on 800 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    9.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    I will come back!
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    Not the first time, not the last time. I really like this place and the staffs are really nice.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wish the hotel has a lift, this would've helped me with 2 kids and a stroller

    The staff were amazing and very helpful specially Yara and Gaith.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Cozy small hotel
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel staff was very informative and attentive. They sent messages in advance and prepared everything before we arrived. We booked a tour to Petra and were very satisfied. Our driver, Wasyim, was very polite and kind. The hotel's location is very strategic, you can walk to restaurants or souvenir shops. The hotel facilities are also complete and comfortable.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Perfect
    • Business trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A lovely hostel located near downtown and Rainbow Street, with available parking. It is clean and quiet. I would like to thank the staff, especially the receptionist (whose name I unfortunately forgot), for the warm welcome.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The smell of the rooms and the professional stuff

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The place is cozy, clean, and the staff is adorable

    Stayed in August 2025

  • Reviewed: 25 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress is hard

    The staff were exceptionally welcoming, and the rooms were both spotless and roomy

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Unexpectedly fantastic
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and lovely staff, well-maintained facilities

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Clean, comfortable and helpful. Would definitely return.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The location was ideal for what we wanted - close to Rainbow Street, but not noisy. It was clean and comfortable, and the staff were great - even though our inbound flight was delayed so we didn’t get to the hotel until 4am, and then one evening we decided we’d like to go to the Dead Sea early the next morning. In no time at all a car was arranged plus access to a beach hotel for less than any of the scheduled trips we’d found online. And we got an early breakfast - Thank you!

    Stayed in July 2025

  • Reviewed: 24 June 2025

    10
    Exceptional
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    One of the nicest hotels in Amman, I always stay there whenever I'm in the city. Friendly staff, peace and quiet, and a very good and diverse breakfast buffet.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Great family stay here, clean and friendly! Location is also great
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Property is in a great location, staff are super friendly. We had a family room and it was clean and comfy. Would recommend

    Stayed in May 2025

  • Reviewed: 12 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night

    The upper bunks had no safety rails.

    Loved this hostel, perfect location, clean facilities and friendly staff.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Recomended
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Busy street until evening

    Equipment, breakfast, friendly staff

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Good choose for Amman vacation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    location was perfect. Door was very clean. Breakfast is so good. Staff is very helpful.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The manager was very friendly and helpful, booked the tours we wanted at a good price.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The fish needs a name!!! Actually I loved everything, nothing to improve, the cat was cute and the fish fascinating.

    So friendly and welcoming. Very considerate of my needs- being exhausted and first time in Jordan they were chatty and helpful and told me everything I needed to know in bite size chunks whilst also letting me check in quickly and straight to to bed😂. They also hooked me up with the best tour guide for the kings highway and read sea all the way to Petra . Al Naimat limousine : +962 7 9990 8889 💯 recommend. I had the best day.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    10
    Great stay, highly recommended!
    • Leisure trip
    • Group
    • Comfort Quadruple Room
    • Stayed 1 night

    The single beds could be more comfortable, otherwise everything was perfect.

    The staff was always very friendly and super helpful, they helped us and gave us great recommendations. We booked a tour to the Dead Sea with them, and the driver was super friendly and taught us a lot about the local culture. The location is super central, but there is no noise from the city center.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is alright, but I'd suggest not to book it and instead get Humus and Falafel at Hashem (famous, authentic Restaurant, just 3 Minutes away

    Super friendly

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very helpful and pleasant staff. They advised me of Amman, and helped hire the car. Great location, quiet, yet in downtown near attractions. Affordable!

    Stayed in May 2025

  • Reviewed: 18 May 2025

    8.0
    Really enjoyed our stay here in Amman! Was close to everything we needed and the staff were really helpful
    • Leisure trip
    • Group
    • Economy Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Comms around the taxi prices from the airport weren’t clear.

    Location was great, staff were really lovely and helpful, had everything that we needed for our short staff in Amman.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Great location,, nice and clean, friendly staff.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    I booked a triple room, they gave me a double room saying i paid for two people and the roome size was supposed to be the same it only had a 3rd bed. Before i left i saw one of the triple room and it was in fact bigger than the double room. They gave us free breakfast for our stay which i appreciate, but i would have prefered to not have been told the rooms where the same.

    Great location, clean hotel and friendly staff.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Nice hotel in good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Good location to centre and most of the main attractions. Nice breakfast, kind people at the reception.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Good location in Amman!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Parking is only available on the street in front of the property but it wasn't an issue finding a spot.

    Comfortable stay, convenient location close to Rainbow Street. The staff are friendly and attentive - overall a good experience.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Fantastic stay, great location, friendly staff - would highly recommend
    • Leisure trip
    • Group
    • Comfort Quadruple Room
    • Stayed 1 night

    So... this isn't the hotels fault BUT definitely something which might be worth warning guests about.... we ordered a taxi from the hotel for an early morning pick-up. The car came and got us with no problems but 10 minutes before we got to the airport he veered off the highway and pulled up in front of some banged up buildings and said..... 'give me your passports'.... we had no idea what was going on and I'm not going to lie we were a little bit scared. This isn't my first time in Jordan and have never had this happen before. I questioned him why and he said something about the airport..... I asked him again because I hadn't needed to do this last time and he began to get aggressive which was just not ok. We did figure it out and they need the details to enter the airport as a kind of log but he was continuously rude and aggressive which was completely unnecessary. I feel like this could have been avoided if the hotel had let us know beforehand or if he had been a little more patient. We did learn later on from the hotel that this is almost always sorted before the driver picks you up. Lessons learnt all round but PLEASE let guests know beforehand - we almost had a heart attack :')

    The hotel is a fantastic location, welcoming space with comfy rooms and friendly staff.

    Stayed in May 2025

Showing 1 – 25

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