Reviews of The Sydney Hotel 1 stars
9 Shaaban Street (Up to 1st Circle), Building 27, 11118 Amman, Jordan
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNot the first time, not the last time. I really like this place and the staffs are really nice.
We are so grateful for your loyalty and your kind words! Knowing you like our place and our team is the best compliment we could receive. We're already looking forward to your next visit.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff were amazing and very helpful specially Yara and Gaith.
I wish the hotel has a lift, this would've helped me with 2 kids and a stroller
Thank you, Rawan, for your kind feedback. It was truly our pleasure to host you and assist in every way we could. We understand that reaching the first floor with two kids and a stroller may have been challenging, and we sincerely appreciate your understanding. Hopefully, by your next visit, our lift will be in operation, as your comfort is always our top priority.
Thank you, Rawan, for your kind feedback. It was truly our pleasure to host you and assist in every way we could. We understand that reaching the first floor with two kids and a stroller may have been challenging, and we sincerely appreciat… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe hotel staff was very informative and attentive. They sent messages in advance and prepared everything before we arrived. We booked a tour to Petra and were very satisfied. Our driver, Wasyim, was very polite and kind. The hotel's location is very strategic, you can walk to restaurants or souvenir shops. The hotel facilities are also complete and comfortable.
Nothing
What a pleasure to read about your experience! Thank you for highlighting so many things from our team's attentive service and pre-arrival messages to our strategic location. We are especially happy that your tour to Petra was a great trip It was a joy to host you, and we look forward to your next visit.
What a pleasure to read about your experience! Thank you for highlighting so many things from our team's attentive service and pre-arrival messages to our strategic location. We are especially happy that your tour to Petra was a great t… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewFast wifi
Not friendly staff AC was not cool enough
We’re glad the Wi-Fi met your expectations. We're sorry to hear you didn't find our staff friendly—our team always strives to make every guest feel welcome. We’ll look into your comments and work on improving. Sydney Management
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewA lovely hostel located near downtown and Rainbow Street, with available parking. It is clean and quiet. I would like to thank the staff, especially the receptionist (whose name I unfortunately forgot), for the warm welcome.
Nothing
Thank you for your feedback. We look forward to the opportunity to host you again in the future.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe smell of the rooms and the professional stuff
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe place is cozy, clean, and the staff is adorable
N/A
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe staff were exceptionally welcoming, and the rooms were both spotless and roomy
The mattress is hard
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation was okay
It was super dirty! Even the towels were very dirty!
Hello, Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that providing clean and fresh linens is a top priority for us. All towels and linens are regularly laundered and inspected, and any worn items are promptly replaced. We appreciate your comments and will use them to improve our services. We hope to welcome you back again soon. Warm regards, The Sydney Family
Hello, Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that providing clean and fresh linens is a top … Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery friendly and lovely staff, well-maintained facilities
Thank you for your lovely feedback.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe location was ideal for what we wanted - close to Rainbow Street, but not noisy. It was clean and comfortable, and the staff were great - even though our inbound flight was delayed so we didn’t get to the hotel until 4am, and then one evening we decided we’d like to go to the Dead Sea early the next morning. In no time at all a car was arranged plus access to a beach hotel for less than any of the scheduled trips we’d found online. And we got an early breakfast - Thank you!
Thank you so much for taking the time to share your wonderful feedback! Your kind words mean a lot to us. We truly appreciate your recognition and would be honored to welcome you back anytime. Until then, safe travels and warm wishes!