Reviews of The St. Regis Amman 5 stars
5th Circle, Shafiq Al Hayek Street,, Abdoun, 11185 Amman, Jordan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff especially the pool were very professional and friendly. Restaurant staff were also extremely professional.
The room cleaning need to be improved
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewEverything was great starting staff who welcome you untill you get your room
The decorationg
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staff is friendly and willing to help, the place is clean, the hotel looks stunning, the food at Tamara's restaurant was enjoyable, and the breakfast was also very rich.
The room cleaning staff was late cleaning the room, this tent was fixed immediately after I picked up the phone to the reception.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewSmart staff and luxurious facilities
Nothing !
Dear our Valued guest, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, The St. Regis Amman Team
Dear our Valued guest, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedb… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewEverything was nice. The staff are exceptionally very good. I would like to thank Mosab, Anas and Ahmed at the Breakfast. I would like to thank Omar and Mohamed by the pool
The number of stretchers and tables by the pool was limited, the weather was very nice, so everyone went to the pool. I guess the number should be re viewed by the hotel management.
Dear Mr. Mohamed Thank you for taking the time to share your kind words and constructive feedback following your recent stay with us. We are truly delighted to hear that you had a pleasant experience and that our team members made a positive impression. Your special mention of Mosab, Anas, and Ahmed at breakfast, as well as Omar and Mohamed by the pool, has been shared with them and the entire team—they were thrilled to be recognized for their efforts. We also appreciate your comments regarding the availability of stretchers and tables by the pool. Your observation is very valid, especially during times of high occupancy and favorable weather. Please rest assured that your feedback has been forwarded to our management team for review, as we continuously strive to enhance our guest experience. We hope to have the pleasure of welcoming you back soon. Warm regards, The St. Regis Amman Team
Dear Mr. Mohamed Thank you for taking the time to share your kind words and constructive feedback following your recent stay with us. We are truly delighted to hear that you had a pleasant experience and that our team members made a posit… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewStaff hospitality and excellent customer service
Entrance and finding the way to elevator is confusing and not easy , I like spacious entrance … scattered lobby..
Dear Ms. Dalal, Thank you for taking the time to share your recent experience with us. We are truly pleased to hear that you appreciated the hospitality and excellent customer service provided by our team. Your kind words are a great encouragement and will be shared with all staff members involved. We also value your constructive feedback regarding the layout of the entrance and the accessibility of the elevators. We understand how important a clear and welcoming arrival experience is, and we regret any inconvenience caused. Your comments have been noted and will be reviewed by our management team as we continuously strive to enhance our guest experience. It is also wonderful to know that you enjoyed the spaciousness of the entrance we are glad it contributed positively to your stay. Kind Regards, The St Regis Amman Team We hope to have the pleasure of welcoming you back in the near future.
Dear Ms. Dalal, Thank you for taking the time to share your recent experience with us. We are truly pleased to hear that you appreciated the hospitality and excellent customer service provided by our team. Your kind words are a great enco… Show more