Good location. Comfortable facilities.

Stayed in August 2025

Clean, comfortable, and convenient location

Best location, on the Shinegawa train station

Stayed in August 2025

A little more space in the "lobby" (study space." But cramped as it was, it was adequate. I appreciated the A/C (2 of them) and the USB ports plus in the capsule too.

Stayed in June 2025

Check in process. It was very confusing on how to check in, but fortunately, there is a person there to help you. The living quarters is shared so don't expect much privacy other than a curtain. The lockers to store your things aren't that wide and can barely fit in a large travel sized luggage (The typical ones you check in).

Located a few minutes walk from the station. Definitely a great place to stay for a night or a few hours. They also offer a sleeping monitoring service which monitors your sleeping for any patterns and reports back to you. A simple living arrangement, but a little pricey for what's essentially a hostel. Instead of bunk beds, you get built into the wall capsules. The one I got was relatively roomy in which you can sit up right without hitting your head. it also had a TV and came with ear plugs. Not that I used either, but still nice to have. It had power plug at the head of the bed and little area to put your things. Under your capsule had a small luggage storage area, but there are lockers as well you can use.

Stayed in May 2025

Sometimes I felt the sleeping pod was a bit warm just before bed, but during the night the temperature was perfect. There is no way to change the temperature. Lockers were on the smaller side, and not being allowed inside mid-day was a tiny inconvenience.

The showers were very nice and very clean. The beds were comfortable and cleaned daily. Sleeping attire is provided and comfortable. New towels every single day. Luggage not allowed in pods is a huge plus since it prevents tracking anything into the sleeping area. Spacious sleeping pods with comfortable sheets.

Stayed in June 2025

Check in a bit confusing but staff helped... it is what it is.

Convenient to station.

Stayed in May 2025

entrance was hard to find, shower was a little soft, and I didn't know you could close the blinds

helpful staff and warm shower

Stayed in May 2025

I didn’t experience any bad things. I only ask If the cleaning time would start at 12PM it would be better because everyone had to leave the hotel from 11 AM to 3 PM for cleaning purposes. Some time we may need to take more rest because of late night sleep.

I found it very clean and organized. The staff was very supportive and its just 3 minutes walk from Shinagawa station.

Stayed in April 2025

I registered my email address saying I had a sleep report, but still haven't received the report. I wonder what they are using the email address for.

Unmanned capsule hotel near Shinagawa Station, Konan Exit. Great location and facilities.

Stayed in March 2025

Better if more staff presence to help with unexpected issues. More vending machines or entertainment options would be nice during the stay

Clean facilities. Good quality. Great location

Stayed in March 2025

The entrance was hard to find, especially by night. The check in process was surprisingly complicated and finding how to get assistance from staff was not obvious.

More spacious than I thought, comfortable, clean, quiet, convenient and they offer pajamas, towel, soap, shampoo, toothbrush during the stay, with skated but individual showers and toilets. And well located.

Stayed in March 2025

Great location. Nice amenities. Unique experience.

Stayed in February 2025

Check-in is all automated but it wasn't super easy to navigate for our brains after a long-haul flight. There is someone on hand to help you through though. Be warned, alarms start going off about 5am, and the shuffling begins. Most people are pretty respectful though.

If you've stayed in a capsule hotel you'll know the drill. This one's super close to Shinagawa station, so good if you're pulling in late at night heading out to the west the next day. There's also a free breakfast voucher for Doutor Coffee if you check your check-in voucher, which we did after buying breakfast (but second breakfast was good). They also throw you a detailed sleep report.

Stayed in January 2025

The aircon was too cold to sleep confortably.

All check-in/check-out process is automatic. Close to shinagawa station.

Stayed in February 2025

The check in process is buggy, needs to be improved.

Sleek, futuristic, clean, next to Shinigawa station

Stayed in January 2025

There was a camera inside the room. No privacy.

Convenient

Stayed in December 2024

nice and clean for a short stay. Cleaner than most capsules and very close to the train station

Stayed in September 2024

Air quality on capsules gets stuffy, people walking by your capsule can make a lot of sound and cameras in pods create a bit of an odd feeling. Also cameras out in changing areas add to a feel of being surveillanced.

New establishment, clean and well maintained, somewhat simple self-check-in even though for 2 people it was a bit cumbersome, but staff came to assist promptly. Wonderful location close to station so that is 10/10 for convenience. A great place to experience capsule hostel concept. Also possible to monitor your sleep quality.

Stayed in December 2024

Cabinet design. I prefer the 9H Nine Hours Hamamatsuchō's open cabinet version.

Easy access from Shinagawa Station and Yamato Transport service is at nearby konbini.

Stayed in November 2024

It's the best 9h in Tokyo

Stayed in November 2024

First time i Japan, did not know check in was 100% automated. Was nowt aware or given instructions of the check in process which would have helped. More room to open suitcase as space i locker was cramped for suitcase. I believe you can buzz someone at front to put luggage elsewhere , but do check in case luggage is large.

Location good as next to Shinagawa Station. Clean place , showers spacious and nice and place felt very modern and neat. Easy check in and check out. Capsule was spacious , I am a tall dude over 6ft, did not feel cramped at all.

Stayed in September 2024

The air conditioning of the capsules could be better, and unlocking the personal storage was sometimes finicky.

Very conveniently situated, very clean interior, very kind staff. The shower quality was a pleasant surprise and the entire concept feels very thought-out, especially for short stays. I would definitely stop there again for a night or two.

Stayed in October 2024

Very very small lounge space, but this is not normal in these sort of hostels

Super clean and modern. Very simple stay. Secure luggage storage, towels and toiletries included which is helpful.

Stayed in August 2024

Attention! 9h nine hours Shinagawa is a experimental hostel. It has cameras and sensors in every capsule that monitor your sleeping habits and stuff like your body temperature and use that data for scientific research. While I have zero problems with that and tbh love the idea, I think that it is not well communicated especially here on booking. I was quite suprised when I saw the big camera right over my head in my capsule. You can book with or without sleep-record (information after your stay about how you sleep etc.). If I knew that I would have booked with that report because that would´ve been interesting. So stay away from 9h nine hours Shinagawa if you are uncomfortable with that stuff.

The best part of 9h nine hours Shinagawa is the location. Its right next to shinagawa station so its especially optimal for your last days in tokyo before departing from Haneda Airport. The second best part is the shower/locker area. Its super clean, the showers are big and everything is modern. You have your own locker where you can put all your staff so its safe and you get all personal hotel ameneties that you need (like toothbrush). The check in is 100% easy and digital and you can do it in english.

Stayed in August 2024