Reviews of Urban Hotel Kyoto Shijo Premium 3 stars
600-8481 Kyoto, Kyoto, Shimogyo-ku Shijo Horikawacho 272-6, Japan
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice and Clean Hotel for a Topp Price. Parking Spaces Near by.
Small Room with a AC which blows your "head away".
Thank you very much for staying at Urban Hotel Kyoto Shijo Premium and for sharing your wonderful feedback. "An air conditioner that blows your mind"—that expression made all of our staff smile. We are glad to hear that you had a comfortable stay. Although the room size is compact, we prioritize cleanliness and comfort. We will continue to strive to provide "value that matches the highest rates" and improve our services. We sincerely look forward to your next visit. Urban Hotel Kyoto Shijo Premium Front Desk
Thank you very much for staying at Urban Hotel Kyoto Shijo Premium and for sharing your wonderful feedback. "An air conditioner that blows your mind"—that expression made all of our staff smile. We are glad to hear that you had a … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable room, complimentary drink is available at the lobby, location of hotel is close to train station and bus stop.
Nothing
Thank you very much for staying at Urban Hotel Kyoto Shijo Premium this time. We are very pleased to hear that you were satisfied with the comfort and cleanliness of the room, the complimentary drinks in the lobby, and the location. We will continue to strive to ensure you have a comfortable stay in the future.We look forward to welcoming you again. Urban Hotel Kyoto Shijo Premium Front Desk
Thank you very much for staying at Urban Hotel Kyoto Shijo Premium this time. We are very pleased to hear that you were satisfied with the comfort and cleanliness of the room, the complimentary drinks in the lobby, and the location. We will… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in May 2025
Verified reviewSpacious room & clean, nice shower. The staff was helpful and efficient. Nice to get free coffee or cold drink when checking. I enjoyed the communal bath.
Many American & western tourists when I was there. Unfortunately, many of them don't know manners as they were talking loud especially the Americans, and they forget to remove the shoes in the communal bath at some point I have to remind them to remove it. Some tourists also let their empty cups on tables, spilled the coffee or coffee cream everywhere. For morning breakfast, some tourists were eating so much that others don't have time to try some dishes. Maybe the hotel could improve the breakfast experience because when we arrived around 9:00-9:30 am, I felt the choice of dishes decreased a lot. Once I had no more rice, no more congee: so I was a bit surprised. Having the breakfast near the entrance turned out to be very noisy and spoiled the experience. The space was far from calm and relaxing place especially when you have a big tourist group chatting nearby.
Thank you for choosing Urban Hotel Kyoto Shijo Premium and for providing your valuable feedback. We are very pleased to receive your compliments regarding the size of the room and shower room, the staff's response, and the large public bath. It is wonderful to know that you were able to have a comfortable stay. On the other hand, we sincerely apologize for your discomfort caused by the manners of some other guests in shared spaces. Our hotel aims to create an environment where all guests can enjoy their stay comfortably, but due to differences in countries and cultures, awareness of manners may not always be sufficient. We will consider enhancing the signage of in-house manners, including in English, as well as the guidance in the large public bath and restaurant. We take your feedback seriously and will strive to improve our services. We sincerely look forward to your next visit. Urban Hotel Kyoto Shijo Premium.
Thank you for choosing Urban Hotel Kyoto Shijo Premium and for providing your valuable feedback. We are very pleased to receive your compliments regarding the size of the room and shower room, the staff's response, and the large public … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewGreat Gym and amazing pillows.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewthe room is great, except there isn't a lot of room to walk. Just after the door qhen you first come in the bathroom is all a good size!
no room for luggage the SPA seems great, the ONLY reason why I booked this place come to find out NO TATTOS allowed so the only reason why I booked this hotel... and I couldn't even use it i booked through booking.com thinking it included breakfast when I checked in... I was told it did not include it
Thank you for choosing our hotel. We regret to inform you that the large bathroom is not available for guests with tattoos. We thank you for your understanding. We also sell tickets for breakfast on the same day. Please inquire with the front desk staff. We hope you will have another opportunity to stay at our hotel. Thank you very much. Urban Hotel Kyoto Shijo Premium
Thank you for choosing our hotel. We regret to inform you that the large bathroom is not available for guests with tattoos. We thank you for your understanding. We also sell tickets for breakfast on the same day. Please inquire with the fro… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewWeird uncomfortable pillows to sleep on, rooms ok size larger than some we stayed in within Japan. Breakfast was good buffet style so catered for most diet concerns. Dinner was not good most of time your groups there but if you head out to the right and then turn right again you are in the Main Street so loads of restaurants. beds are large enough for myself and a 7 year old to share. Bus number 9 outside goes to Kyoto station and easy walk to trains for sight seeing
Hard weird pillows have to ask for extra as only give one per bed.
Thank you for choosing our hotel. We are very pleased to hear that you were satisfied with our breakfast. We apologize for any inconvenience caused by the pillow. We only offer one type of pillow in our hotel. Each room has one pillow per bed. If you require additional pillows, please inquire with our front desk staff. We hope you will have the opportunity to stay with us again. Thank you very much. Urban Hotel Kyoto Shijo Premium
Thank you for choosing our hotel. We are very pleased to hear that you were satisfied with our breakfast. We apologize for any inconvenience caused by the pillow. We only offer one type of pillow in our hotel. Each room has one pillow per b… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 March 2025 · Stayed in February 2025
Verified reviewGreat Japanese style buffet with healthy options
It could be better if the gym was included and you didn’t have to pay extra
Thank you for choosing our hotel. We are relieved to hear that you enjoyed our breakfast menu. We offer both Japanese and Western buffet breakfasts. As part of the menu, we offer an Obanzai corner using Kyoto vegetables. There is a 1,000 yen charge per use of the gym. Please understand. We look forward to serving you again. Thank you very much. Urban Hotel Kyoto Shijo Premium
Thank you for choosing our hotel. We are relieved to hear that you enjoyed our breakfast menu. We offer both Japanese and Western buffet breakfasts. As part of the menu, we offer an Obanzai corner using Kyoto vegetables. There is a 1,000 ye… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe hotel was perfect for me. The convenient location, good variety of food, room facilities and everything, whenever I return to Kyoto I will surely stay at this hotel. The room was not so small for a japanese hotel and had everything needed. The very big bathroom was a nice surprise.
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Thank you very much for choosing our hotel. We are honored to receive your high evaluation of our hotel as a “Excellent hotel". Thank you very much. We have a large public bath and sauna on the second floor of our hotel. Guests staying at the hotel can use them free of charge. We look forward to serving you as your base for sightseeing in Kyoto in the future. Thank you for your review. Urban Hotel Kyoto Shijo Premium
Thank you very much for choosing our hotel. We are honored to receive your high evaluation of our hotel as a “Excellent hotel". Thank you very much. We have a large public bath and sauna on the second floor of our hotel. Guests staying… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe gym was too underequipped.
Thank you very much for choosing our hotel. We apologize for any inconvenience you may have experienced with our gym facilities. We would appreciate it if you could tell us in what ways it was inadequate so that we can improve it in the future. We hope you will have another opportunity to stay at our hotel. Thank you very much. Urban Hotel Kyoto Shijo Premium
Thank you very much for choosing our hotel. We apologize for any inconvenience you may have experienced with our gym facilities. We would appreciate it if you could tell us in what ways it was inadequate so that we can improve it in the fut… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewThe room was cozy and comfortable providing amenities like a fridge, plenty of towels, kimonos, slippers and hygiene amenities. The staff was friendly and welcoming. The reception provides free coffee and tea and a microwave 24h a day which is very nice too. Exceptionally good breakfast which is well organised by time slots for each guest. For a little fee (4 USD) one can use the gym which is equipped with dumbbells, cable pulls, bikes and such. All in all a great stay!
Thank you very much for choosing our hotel. We are very pleased to hear that you had a pleasant stay with us. We provide towels and amenities in your room. If you need additional towels or toiletries, please ask at the front desk. We are honored that you enjoyed our breakfast. We offer a Japanese/Western buffet breakfast. The gym is available for 550 yen per use. We hope you will continue to use our hotel as a base for your travels in Kyoto. We look forward to serving you again. Thank you very much. Urban Hotel Kyoto Shijo Premium
Thank you very much for choosing our hotel. We are very pleased to hear that you had a pleasant stay with us. We provide towels and amenities in your room. If you need additional towels or toiletries, please ask at the front desk. We are ho… Show more