Reviews of Az Inn Fukui (Ace Inn Fukui) 2 stars
910-0006 Fukui, Fukui, Chuo 3-4-20 , Japan
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Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewRoom, and fabulous breakfast. Acceptable price.
The location is a little bit far from the main station. But it is ok when compared with a prive
Thank you very much for staying with us and for your warm comments. We are very pleased to hear that you were satisfied with the room and breakfast. Your words about being content with the pricing encourage all of our staff. We also appreciate your understanding regarding the distance from the station. We will continue to strive to improve our services so that you can enjoy a more comfortable stay in the future. We genuinely look forward to welcoming you again. Front Desk Sasaki
Thank you very much for staying with us and for your warm comments. We are very pleased to hear that you were satisfied with the room and breakfast. Your words about being content with the pricing encourage all of our staff. We also appreci… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewShort walk from the station (~12min), friendly staff, very good breakfast, very tasty free beverage corner (I recommend the cocoa), view on mountains from the upper floors. Spacious rooms and very clean!
The mattress and pillow of the bed were quite hard (but if you do a lot during the day and just sleep at night, you might not find that bothering while sleeping).
Thank you very much for staying with us. We are also very happy to receive your kind comments regarding the access from the station, our staff, breakfast, and the drink corner. We are also very pleased that you were pleased with the view of the mountains from the upper floors and your room. We are pleased that you had a comfortable stay. Thank you for your feedback regarding the firmness of the mattress. In fact, our hotel intentionally uses slightly firm mattresses to help our guests get a good night's sleep. This prevents your body from sinking into the mattress, making it easier to relieve fatigue while you sleep. We will continue to make improvements so that we can provide our guests with the best sleeping environment. We look forward to seeing you again. Kitagawa
Thank you very much for staying with us. We are also very happy to receive your kind comments regarding the access from the station, our staff, breakfast, and the drink corner. We are also very pleased that you were pleased with the view of… Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe free breakfast and coffee were totally delicious! The staff was super friendly as well, would come again :)
The bed was a little bit small for two people, but manageable, but the pillows were a little hard
Thank you very much for staying at AZ INN FUKUI. I'm glad you enjoyed the breakfast. We also thank our staff for your kind words. The plan you booked this time was a semi-double room, so it may have been a little cramped. We also have double rooms available, but only by phone reservation, so we hope to have the opportunity to stay with you again. We apologize for any inconvenience caused regarding the pillows. We also have soft pillows, so please ask at the front desk. We look forward to seeing you again.
Thank you very much for staying at AZ INN FUKUI. I'm glad you enjoyed the breakfast. We also thank our staff for your kind words. The plan you booked this time was a semi-double room, so it may have been a little cramped. We also ha… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewI like how they had onsen with free massage chairs, and their breakfast, their free drink service including coffee, matcha latter, hot chocolate etc.
Elevators smelled like cigarettes as there are smoking rooms.
Thank you for staying at AZ INN Fukui the other day. I'm glad that you enjoyed our large communal bath, breakfast, drink service, and more. We apologize for the unpleasant experience caused by the cigarette smell in the elevator. We will use your feedback to strive to improve our service. We hope you will consider staying with us again if you have the opportunity to visit Fukui. Staff member Yoshida
Thank you for staying at AZ INN Fukui the other day. I'm glad that you enjoyed our large communal bath, breakfast, drink service, and more. We apologize for the unpleasant experience caused by the cigarette smell in the elevator. We … Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewGreat location! Very clean, nice staff, Japanese breakfast. The public bath was really good!
The mattress was too hard. The parking system was a bit confusing.
Thank you very much for staying at Azinn Fukui. Thank you for posting in the review. I was sorry to hear that the mattress was hard and did not fit my body. In addition, there are several parking lots around the hotel, but we apologize for the difficulty of finding the location. Thank you very much for paying attention to various things such as breakfast, public bath, and staff. We will continue to do our best to become a hotel where our guests can spend their time comfortably! We look forward to seeing you again!
Thank you very much for staying at Azinn Fukui. Thank you for posting in the review. I was sorry to hear that the mattress was hard and did not fit my body. In addition, there are several parking lots around the hotel, but we apologize for… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewRoom was clean, staff was super nice and accommodating, breakfast was included and was an interesting spread, TV had a cast function, so you could watch youtube and such, good location!
the bed was super hard and so were the pillows (the type with the little beads in them), so sleeping was difficult
Thank you very much for staying at Az Inn Fukui. We are happy to receive your compliments regarding the cleanliness, staff, and breakfast. The TV is mirrored and allows you to watch YouTube, so I'm glad you're happy with it. However, we apologize for the inconvenience caused with the bed and pillows. We also have blankets and low soft pillows available to rent, so please let us know next time. Thank you for taking the time to post this review. Front Yoshida
Thank you very much for staying at Az Inn Fukui. We are happy to receive your compliments regarding the cleanliness, staff, and breakfast. The TV is mirrored and allows you to watch YouTube, so I'm glad you're happy with it. Howev… Show more
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewVery good budget choice, buffet breakfast included.
Check-in machine was no use for check-in. Breakfast very crowded in the morning.
Thank you very much for staying at Az Inn Fukui the other day. The check-in machine is rarely used by those who have made their payment on the reservation site, but rather by those who have made their payment at check-in. The hotel was fully booked on the day of your stay, so breakfast was crowded. We apologize for the inconvenience. We would appreciate it if you would consider us again if you have a chance. Front Yoshida
Thank you very much for staying at Az Inn Fukui the other day. The check-in machine is rarely used by those who have made their payment on the reservation site, but rather by those who have made their payment at check-in. The hotel was fu… Show more
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewgood breakfast
double room too small
Thank you very much for staying with us. We would also like to express our sincere gratitude for your feedback on that occasion. We are delighted to hear that the breakfast is delicious. The room we used this time is a single room with one semi-double bed. Reservations can only be made by phone, but double rooms are available. We will continue to devote ourselves to improving our services. I would appreciate it if you could consider it again if you have a chance. Front Kuwabara
Thank you very much for staying with us. We would also like to express our sincere gratitude for your feedback on that occasion. We are delighted to hear that the breakfast is delicious. The room we used this time is a single room with one … Show more
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewFriendly staff, good breakfast with a lot of items, daily cleaning, good location. Overall, it was perfect.
The room was a little small
Thank you for staying at Az Inn Fukui. Thank you for your many compliments. I'm very happy. We apologize for any inconvenience caused regarding your room. The semi-double room we used this time is 12㎡ and has one 123cm wide bed. We only accept reservations by phone, but we also have a 15㎡ double room, so please make sure to use it next time. We sincerely look forward to serving you again. Front Yoshida
Thank you for staying at Az Inn Fukui. Thank you for your many compliments. I'm very happy. We apologize for any inconvenience caused regarding your room. The semi-double room we used this time is 12㎡ and has one 123cm wide bed. We on… Show more
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewI asked for more drip coffee during breakfast and I was declined. Instant coffee by the counter tasted terrible.
Thank you for staying at Az Inn Fukui. We apologize for not being able to meet your request regarding breakfast coffee. We aim to further improve our services based on the opinions we have received. Thank you for your valuable feedback. If you have plans to come to Fukui again, please stay at Az Inn Fukui. front sasaki
Thank you for staying at Az Inn Fukui. We apologize for not being able to meet your request regarding breakfast coffee. We aim to further improve our services based on the opinions we have received. Thank you for your valuable feedback. If … Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 26 May 2024 · Stayed in May 2024
Verified reviewVery close to everything. The staff were very helpful, quick to communicate, and the breakfast was excellent.
Thank you very much for using our hotel. All the staff are very happy to receive the compliment. In particular, breakfast is one of the pride of our hotel, so we hope you like it. If you have a chance, please use it. We look forward to welcoming you.
Thank you very much for using our hotel. All the staff are very happy to receive the compliment. In particular, breakfast is one of the pride of our hotel, so we hope you like it. If you have a chance, please use it. We look forward to w… Show more
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 10 January 2024 · Stayed in December 2023
Verified reviewThe free breakfast was substantial and included juices/tea/coffee, eggs, sausage, salad, yogurt, potato salad, fish, spaghetti… There was a nice view of the mountain from the top floor. It was convenient to Fukui Station. Soap, lotion, shampoo and toiletries were provided.
The bed was quite hard. There was no ice bucket in the room.
Thank you very much for staying at Az Inn Fukui the other day. We would also like to thank you for taking the time out of your busy schedule to post a review. We are very happy to receive your feedback that our breakfast is fulfilling. If you have any menu requests, please let us know. We apologize for the inconvenience caused regarding the bed in your room. The beds at our hotel are hard, so you don't sink too much into your body, so you don't have the back pain that comes with soft beds. Although the number is limited, we also have mattresses for rent, so if you have the opportunity to stay again next time, please let us know at the front desk. Ice buckets are also available for rent. We look forward to using your service again. Front Suemura
Thank you very much for staying at Az Inn Fukui the other day. We would also like to thank you for taking the time out of your busy schedule to post a review. We are very happy to receive your feedback that our breakfast is fulfilling. If y… Show more
Reviewed: 2 January 2024 · Stayed in December 2023
Verified reviewPublic bath, sauna were good. Breakfast include. Value money.
Room was not clean. Could see dust and carpet wasn’t clean either. Bed cover also wasn’t clean. Pillow uncomfortable.
Thank you very much for using Azin Fukui. We would also like to thank you again for your feedback on that occasion. We apologize for making you feel uncomfortable about your room. Based on the opinions we received this time, we will devote ourselves to improving our services. If you have another opportunity, we would appreciate it if you could consider it. Front Yoshida
Thank you very much for using Azin Fukui. We would also like to thank you again for your feedback on that occasion. We apologize for making you feel uncomfortable about your room. Based on the opinions we received this time, we will devote… Show more
Reviewed: 14 November 2023 · Stayed in November 2023
Verified reviewReviewed: 10 August 2023 · Stayed in August 2023
Verified reviewThis hotel is very well located. It's a little bit old, but is very clean. The breakfast was delicious. The staff was very kind!!
Thank you for staying at AS Inn Fukui. I'm glad to receive a lot of compliments. If you come to Fukui again, please use AS IN Fukui. Front Yoshida
Reviewed: 11 July 2023 · Stayed in May 2023
Verified review