Important to note that there is no transportation from the hotel to Kutchan station. More of an FYI not anything to do with our stay!

The shuttle was great for getting to the ski hill and Hirafu, and when there were too many people to fit the hotel made accommodations to ensure everyone got to where they needed! Also, walking distance (about 20 mins) which is lovely at night when the snow is falling. The room was comfortable, and spacious for a hotel, and great staff!

Stayed in March 2025

Little walk out of town but great hotel and size room

Stayed in February 2025

The staff were friendly, the room was comfortable, and the breakfast offered a good variety. The location was okay — they do provide a shuttle service, and it’s about a 15-minute walk from town to the hotel. Overall, I had a great stay and would definitely choose this hotel again next time.

Stayed in March 2025

Shuttle to slopes and town Helpful friendly staff Reasonably priced Good location since they have the shuttle Clean and comfortable bed Storage area for skis, boots, board Rhythm Ski Rental came to pick us up and take us to the rental shop. Then we just left them at the hotel and they picked them up.

Stayed in March 2025

Limited dining options due to late season, only breakfast available. Not strict enough rules on behaviour. Some children behaved very rudely for several days during my stay. They were running up and down the corridoors of the fourth floor and hitting the doors to rooms of other guests and running away and hiding as if the hotel were their personal playground.

While the hotel is not right next to any of the lifts or gondolas in Hirafu, it's less than 1km away from Family Chair, and the shuttle service is punctual and convenient. The staff are great, the rooms are adequately sized and have good amenities, the laundry was helpful, and the price was very good.

Stayed in March 2025

The place is clean, and the toiletries smell good. However, it’s a bit far, and since the area is really cold, transportation is only available until 7:30. So, if you’re planning to go out for dinner, you should go early because commuting back can be difficult.

Stayed in March 2025

Great place! 10 minute walk to the main area! Only downside was the shuttle bus. I got an email for the shuttle bus but didn’t go through the days we were staying. It had different times than we were staying from the email. But no big deal! We made it work & checked in & got the updated schedule!

Stayed in March 2025

Nothing

Stayed in March 2025

Luxury for an aceptable price for Niseko standards. Great large room, great breakfast

Stayed in March 2025

Great and friendly staff, nice breakfast. Free shuttles into town were a great addition

Stayed in March 2025

It would be nice if there was some kind of area to relax/work/play cards.

Rooms we well equipped, clean and comfortable. Breakfast was good and shuttle makes things easy.

Stayed in February 2025

No onsen on site but they negotiated a discounted deal at hotel in town which the shuttle bus took us to do not a problem

Clean friendly regular shuttle service to town and ski slopes Happy hour in bar every night Really friendly helpful staff

Stayed in February 2025

Being slightly out of the village made it annoying having to time a shuttle but the staff were always accommodating, however it was still difficult to go to other villages and get back without using a taxi which are exorbitant

Staff are great and friendly. It’s out of town a bit but is walkable at a pinch to the bars, food trucks and restaurants, as well as being walkable after boarding on the mountain if you can’t be asked to wait for the shuttle.

Stayed in February 2025

Beds are not so comfortable, but good enough. Higher frequency of the shuttle will be great, and adding a stop in the lawson can also be great.

Great value for money in early season. Might be too expensive for what you get in high season. Was perfect as a last minute booking. Staff is very helpful. The room is clean and storage and shuttle service are great.

Stayed in December 2024

Breakfast could improve with better toasters

Clean and great staff

Stayed in January 2025

-

The place was clean and the staff were friendly! Breakfast spread was awesome

Stayed in January 2025

none

Frequent shuttle bus. Staff is very kind, he picked up my family with large luggage by a bigger bus.

Stayed in January 2025

No onsen. Would be nice if they could partner with neighbouring facilities to offer this. Housekeeping did not replenish the toilet rolls over the 7 nights we stayed and we had to ask the reception.

Room on the small side, but this was okay as we were out and about for most of the day. The bathroom was spacious for Japanese standards and the shower was powerful. USB charging plug points in bedroom. Sufficient storage space for ski gear and other luggage. Nice breakfast spread. Sufficient parking facilities provided by the hotel and it was just a short drive to all four slopes in the Niseko area. The hotel also offers a regular shuttle service to and from the ski slopes and town, though we didn’t use this as we drove.

Stayed in January 2025

Very clean room, close proximity to everything Niseko has to offer

Stayed in January 2025

Room was clean with a good view on mountain Yotei. Staff were perfect, helped us in everything. Bus shuttle was perfect, especially a bus driver Balasz from Hungary made our stay very comfortable and pleasant

Stayed in December 2024

Had to keep window closed because it smelt bad outside some nights. The double bed was just two single beds put together so wasn’t very comfortable.

Helpful staff and spacious room

Stayed in December 2024

Nothing.

The hotel was nice and clean and even though our room backed onto the main road it was nice and quiet. I can’t rate breakfast as we didn’t have breakfast. The staff were very helpful.

Stayed in August 2024

(1) The staff were on duty only from 9am to 6pm, after which there was no one around. We felt insecured as any one could just walk into the hotel and it would be difficult if we needed some help. (2) The road facing the hotel front was paved with pebbles instead of asphalt. The nearby parking lot area had similar road surface. It was difficult to walk on. In addition, there was only 1 yellow street light in this area. We needed to switch on our mobile phone torch lights to walk back to the hotel at night although the parking area was only about 20m away.

(1) The whole environment of Niseko was calming - few people with endless fields of crops and grand view of Mt Yotei. The Yotei suite was very spacious (43m2), clean with relatively new fixtures. Value for money. (2) The rooms had good lightings, effective layout and we liked the separated toilet & shower areas. Toileteries were provided with clean water and strong shower. Although our rooms were near the main road, we did not hear any noise. We slept well with good bedding and strong air-conditioning. (3) The staff were warm and welcoming. As some of them were Caucasians/Eurasians, they could speak good English and helped to direct us to the nearby towns.

Stayed in July 2024

A little out of town, but shuttle to the lifts was great and only a 15 min walk to bars and restaurant area.

Shuttle was great. Frequent and on time. Good happy hour. 2L jug of beer 2500Y (£13)

Stayed in March 2024