Reviews of Izumigo AMBIENT Azumino Hotel 4 stars
399-8305 Nagano, Azumino, Hotakamaki 2230, Japan

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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewnot as described. Toilet separate from bathroom to small to turn around, 8"step to get into bathroom, automated check out did not let us check out early despite informing about early checkout the day before, machine simply refuses to perform checkout
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewInteresting location. Huge room with kitchen. Large windows.
Outdoor hot spring area is a bit small and facing the slope so you're looking at the forest. Bedroom doesn't have a window but you can choose to sleep in the tatami room. Indoor parking lot is a bit small so most guests have to park outside. The road heading to the hotel had a bit of compacted snow. The corridor is really long, and the lobby store needs more beverage choices.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe room was quite large, and would be great for large parties.
The breakfast was unfortunately rather terrible, even though it was pricey. It looked good from afar but when you actually tried the food it was a major disappointment. Additionally, the hot spring facilities were showing their age and don't seem to be properly cleaned daily. It also seems that the hotel staff go in there and bathe while guests are using the facilities. Finally our main bedroom also had a bug infestation that caused disturbance at night.
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewThe beautiful setting in hills
The establishment is a bit tired and may need some upgrading
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewNice onsen and located way out in the woods and nestled in the Northern Alps. Car is basically required to get around anywhere.
It really needs a renovation. The walls and especially the carpets were stained and torn in places. Did not feel clean.
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewNothing. It was like an hotel from the Soviet Union.
There was some kind of cricket in my mattress, making horrible noises. The smell in basement parking and lower corridors is horrible. Should be flexible on meals. How is it not possible to provide a meal to clients who did not book in advance
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewGreat environment but the hotel is a bit old.
Reviewed: 2 May 2024 · Stayed in May 2024
Verified reviewReviewed: 15 April 2024 · Stayed in April 2024
Verified reviewBeautiful view of the mountains and the valley A big hotel that never felt crowded. The staff was very helpful.
Reviewed: 31 December 2023 · Stayed in December 2023
Verified reviewNormal
No drinking water provided .
Reviewed: 6 November 2023 · Stayed in November 2023
Verified reviewThe view is amazing and worth the visit. The onsen was very nice.
Central heating made the room a bit too hot to sleep.
Reviewed: 29 October 2023 · Stayed in October 2023
Verified reviewReviewed: 21 October 2023 · Stayed in October 2023
Verified reviewGreat view and kaiseki dinner
A bit dated
Reviewed: 24 September 2023 · Stayed in September 2023
Verified reviewReviewed: 21 August 2023 · Stayed in August 2023
Verified reviewThe room was small, so the air conditioner worked well.
had to book the meal myself
Reviewed: 2 July 2023 · Stayed in June 2023
Verified reviewView
Anything else