A very good hotel.

Stayed in August 2025

Super friendly staff, comfortable and spacious room with a nice castle view. Location is great and many things were just some walking minutes away.

Stayed in August 2025

Everything was great

Convenient location (next to Kumamoto Castle) Awesome view of Kumamoto Castle from the roof Very clean Staff is great

Stayed in June 2025

Nothing

The staff are nice and helpful. It's close to the castle and shopping place.

Stayed in July 2025

Lobby is a bit small (4 seats) so not a good waiting area if arriving earlier than checkin or staying a bit after checkout. Complimentary beverages only available after 11am. Only 2 washing machines and dryers available so may have to wait a bit.

Most spacious rooms we’ve stayed at in Japan (Fukuoka-Kumamoto areas) for the same or lower price. In the regular double room (non-castle view) you can keep 2 large luggage bags open at the same time with no trouble. Great view of Kumamoto castle with access to a viewing deck. Great location close enough to Kamitori and shimotori arcades and surrounding iyakayas for shopping and dining but without being too busy. Close to Kumamoto castle too but suggest looking for the village entrance when visiting rather than entering through north gate as it is quite steep/hilly (unless you want a different route/view) to get there. Staff were so attentive and helped us ship our bags to our next destination and book a taxi for transfer to Kumamoto station. They also attended to the rooms regularly. The hotel provides cute pajamas and guides made by students, as well as an assortment of printed local guides at the lobby. No parking but you are able to get dropped off or picked up if hiring a car service. Coin laundry, ice machine, microwave vendo available. Their bottled water is cheaper than other vendos but tap water is also potable. Complimentary beverage dispenser (1 per day).

Stayed in June 2025

I had a very convenient stay in a clean, comfortable room that had everything I needed. The location was ideal—close to everything yet peaceful enough for a good night's rest. It offered great value for money, especially considering the accessibility and comfort. Would definitely stay here again!

Stayed in June 2025

The highlight is the rooftop terrace facing the castle and the most stunning sunsets...pay little extra and ask for Castle view room...

Stayed in June 2025

Ad a couple, a little bit bigger bed would be been nice. But it was sufficient. And very comfortable.

The cleanest hotel I’ve stayed in Japan. The largest deepest bath I’ve seen in a hotel as well. Very friendly and accommodating staff. Rooftop castle view is great. We loved our stay here.

Stayed in May 2025

Nothing

I doubt you will find betterLovely staff welcome who let us check in early as our room was ready. Great view of the castle from the room and odd number rooms. Rooms were large by Japan’s standards all the amenities and v clean. 5 minutes from tram spot 20 from station again by tram, 20 minute walk along river to castle entrance.

Stayed in May 2025

It will be better if they have a bigger room.

Great value and comfortable.

Stayed in May 2025

Limited breakfast choices, strange timing around when you were allowed to get a cup of coffee or tea. Limited public space, parking is offsite.

Great location, traditional breakfast, great view with wonderful roof terrace

Stayed in May 2025

The amenities provided were standard but nothing exceptional.

It was close to the main shopping district and directly opposite the castle. I could see the castle from the rooftop and my room. The bed and doona was comfortable

Stayed in May 2025

Like most hotels in Japan, rooms are relatively small and the ventilator in the bathroom is quite weak

Very close to Kumamoto castle and shopping arcade. Good value hotel. Staffs are nice.

Stayed in May 2025

They don't have a parking, but you can park right behind the hotel, in a parking lot, for 900 Yen (at least for when I was there) Other then that, all was very good!

Overall great hotel, stayed there for 1 night. Very close to the castles, and my room had a view of the castles which was awesome. The quallity of the room and the amenities is 10/10. It was close to public transportation that could get me further into town, and also a walking distance from some really nice bars and restaurants. I would reccomand!

Stayed in May 2025

The wifi didn't extend to the terrace. The bathroom had very little counter space and places to hang clothes/towels - typical of Japanese hotels.

Convenient location - close to transportation and points of interest. Rooftop terrace was great. Besides 5 clothing hangers, the room had additional hooks on the wall. The information on the TV can show you which washers/dryers are free or in use, and even tells you how long (minutes) they've been in use so you can set your expectations!

Stayed in April 2025

Everything was okay

Great location. Everything one would expect from such a hotel but nothing super extra. The terrace and breakfast were both nice.

Stayed in April 2025

Amazing rooftop terrace with a great view of the castle.

Stayed in April 2025

None

Good hotel in Kumamoto which is very near most of tourist attractions. Staff is very nice.

Stayed in April 2025

The bathroom could have been cleaner, but it was fine.

It was comfortable, pretty decent size for a Japanese hotel.

Stayed in April 2025

Excellent breakfast, decent location and walking distance to Kumamoto Castle. Staff were friendly and room was clean.

Stayed in March 2025

Friendly staff, good value for this price.

Stayed in March 2025

Clean, comfortable room with terrific view of the castle

Stayed in April 2025

Need to take a tram from train station, took about 25 minutes

Stayed in March 2025

Perfect hotel near Kumamoto Castle. Staff was as helpful and friendly as they could possibly be. Room was clean, bed was comfortable. Had all the basic amenities. Great shower. Controllable a/c. I thoroughly enjoyed my stay. If you’re traveling solo, this is a great hotel. Excellent value for money—almost unbelievably so. Rooms are small, as most Japanese business hotels are.

Stayed in March 2025