Reviews of &and COMFY HOTEL Kumamoto Jo View 3 stars
860-0846 Kumamoto, Kumamoto, Chuo-ku Jyotomachi 5-3, Japan
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewA very good hotel.
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We will continue to promote better service in the future. We sincerely look forward to your next visit.
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We will continue to promote better service in the future. We sincere… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewSuper friendly staff, comfortable and spacious room with a nice castle view. Location is great and many things were just some walking minutes away.
Thank you very much for staying at our hotel the other day. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewConvenient location (next to Kumamoto Castle) Awesome view of Kumamoto Castle from the roof Very clean Staff is great
Everything was great
Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe staff are nice and helpful. It's close to the castle and shopping place.
Nothing
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I am very pleased that you have liked us. I am happy if you can use the hotel again.
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I am very pleased that you have liked us. I am happy if you can use … Show more
Reviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewMost spacious rooms we’ve stayed at in Japan (Fukuoka-Kumamoto areas) for the same or lower price. In the regular double room (non-castle view) you can keep 2 large luggage bags open at the same time with no trouble. Great view of Kumamoto castle with access to a viewing deck. Great location close enough to Kamitori and shimotori arcades and surrounding iyakayas for shopping and dining but without being too busy. Close to Kumamoto castle too but suggest looking for the village entrance when visiting rather than entering through north gate as it is quite steep/hilly (unless you want a different route/view) to get there. Staff were so attentive and helped us ship our bags to our next destination and book a taxi for transfer to Kumamoto station. They also attended to the rooms regularly. The hotel provides cute pajamas and guides made by students, as well as an assortment of printed local guides at the lobby. No parking but you are able to get dropped off or picked up if hiring a car service. Coin laundry, ice machine, microwave vendo available. Their bottled water is cheaper than other vendos but tap water is also potable. Complimentary beverage dispenser (1 per day).
Lobby is a bit small (4 seats) so not a good waiting area if arriving earlier than checkin or staying a bit after checkout. Complimentary beverages only available after 11am. Only 2 washing machines and dryers available so may have to wait a bit.
Thank you very much for having us stay at our hotel. We look forward to seeing you soon on your next visit.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewI had a very convenient stay in a clean, comfortable room that had everything I needed. The location was ideal—close to everything yet peaceful enough for a good night's rest. It offered great value for money, especially considering the accessibility and comfort. Would definitely stay here again!
Thank you very much for staying at our hotel the other day. We look forward to seeing you soon on your next visit.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe highlight is the rooftop terrace facing the castle and the most stunning sunsets...pay little extra and ask for Castle view room...
Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGreat location. Close to Kumamoto Castle, restaurants, bars, shopping, and transit. The staff were very helpful. The room clean and very comfortable. And the breakfast was very tasty.
Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReally nice service. Was given a nice face mask hook on arrival. I really loved the comfortable bed, the pajamas, and the nice bathroom.
There were a few bugs (even though I never opened the window as stated), so I got a bug bite. Water pressure in shower could have been better, and unfortunately the castle view wasn’t very nice because of the reconstruction going on.
Thank you very much for staying at our hotel. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe cleanest hotel I’ve stayed in Japan. The largest deepest bath I’ve seen in a hotel as well. Very friendly and accommodating staff. Rooftop castle view is great. We loved our stay here.
Ad a couple, a little bit bigger bed would be been nice. But it was sufficient. And very comfortable.
Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewI doubt you will find betterLovely staff welcome who let us check in early as our room was ready. Great view of the castle from the room and odd number rooms. Rooms were large by Japan’s standards all the amenities and v clean. 5 minutes from tram spot 20 from station again by tram, 20 minute walk along river to castle entrance.
Nothing
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to devote ourselves to striving to give impression … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGreat value and comfortable.
It will be better if they have a bigger room.
Thank you for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewGreat location, traditional breakfast, great view with wonderful roof terrace
Limited breakfast choices, strange timing around when you were allowed to get a cup of coffee or tea. Limited public space, parking is offsite.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.
Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, … Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewIt was close to the main shopping district and directly opposite the castle. I could see the castle from the rooftop and my room. The bed and doona was comfortable
The amenities provided were standard but nothing exceptional.
Thank you very much for staying at our hotel the other day.