Only one restaurant open during our stay. Would have been nice to have a simple cafe type with quick bites or take out type foods for day excursions instead of buffet type meals.

The location of the hotel was ideal for our stay. The train station was walking distance to the hotel.

Stayed in August 2025

N/A

The room is spacious.

Stayed in May 2025

Dirty windows, not easy to see the view.

Nice view. Close to the train station, local swimming pool. Friendly staff able to resolve all your needs.

Stayed in May 2025

I do not like the air conditioning. The room was not cold even when I adjusted the temperature to 18 degrees maximum. I was perspiring while I was sleeping.

Breakfast was good. A lot of variety. I specially like the freshly baked bread. The room is spacious.

Stayed in May 2025

The centralised aircon which resulted in individual room impossible to adjust the right temperature. We had to ask for a fan to circulate air in the room as we were not able to open the windows. There was difficulty to speak to non English speaking reception staff, I gave up explaining in the end.

Location is near the attractions and lots of restaurants around. Though usually need to travel there by car rental. I liked the toilet and shower in same room and quite large. The duvet was.soft and comfortable. Car park is free and just outside the hotel. The breakwater attractions is just next to hotel.and you can shoot.sunrise at 4ish in the morning. There is a McDonald's closeby operating from 7am which is what i need for breakfast instead of a high price of 2500jpy per pax.

Stayed in April 2025

We only had dinner but it was very good

Stayed in April 2025

There are two pillows on each bed. But the pillows are very soft. Almost to a point of being flat. I could not get a good night's sleep.

Tallest building in the area with a very stunning view of the sea and the coast guard post

Stayed in March 2025

Only one washing machine, cigarette smell was strong in the lobby

Location, room view and room size were excellent

Stayed in February 2025

Shops are not nearby but it's OK as the city is quite small and we walked to almost anywhere.

It's so close to Wakkanai train station. It's so close to the sea and the historical wave breaker, and the hill and sea view; superb. The room can be regarded as good and probably the most modern in the city at an appreciable rate.

Stayed in January 2025

Food was a little bit expensive

- Easy access from the station - Nice and friendly stuff - Good food - Room was clean

Stayed in January 2025

The pillows were too flat :(

Good location. Room was spacious, well furnished and comfortable. Lovely sunrise and sea views from room.

Stayed in November 2024

The temperature In the room was to High.

Stayed in November 2024

Delicious breakfast! The rice tastes the best!

Stayed in September 2024

Room is clean and location is excellent.

Stayed in September 2024

Nothing to say, maybe rooms could be maintained however it is not a must as it gives another character to the hotel.

Wakkanai is not big city but Surfeel Hotel Wakkanai is the hotel to stay. Great location. The sea is right in front of you. Just couple of hundreds meters from the train station and the port. It has a big parking lot. All the staff is very helpful and attentive. They explain you everything with details. The breakfast was one of the best that we had it during our travel. There are enough options for every taste. When we visit again, this the hotel we are going to stay!

Stayed in August 2024

The room did appear a little dated and showed some signs of minor wear but I doubt you would find better in this part of the world.

Great location in easy walking distance from JR Wakkanai station. The room had a fantastic view. The facilities were extremely clean and the staff were friendly and accomodating. The size of the room was also large for Japan.

Stayed in August 2024

Very clean room, comfortable I had a good sleep here and near to the sea, JR station and the port. I can ride the bus to the airport from the hotel lobby, convenient.

Stayed in August 2024

Not keen on refrigerators in cupboards.

Great location next to the Station, Bus Terminal and Ferry Terminal - all a few minutes walk. Rooms were quite big with a great view over the harbour. Excellent wifi. Clean and well maintained. Would recommend.

Stayed in August 2024

Great location. The room is a bit dated but clean and comfortable. Hotels have 2 restaurants which are both good. (There're not much restaurants around within walking distance.)

Stayed in July 2024

English of the staff was poor. There was a lot of potential for a nice view from the hotel room, but the window was very dirty/full of condens which made the window and the view very blurry.

Good wi-fi, nice curtains, the bed slept very well. The restaurant in the hotel has got good food.

Stayed in May 2024

Breakfast below expectation

Hotel is nice and clean

Stayed in June 2024

Microwave and washing machine is at lobby - will need to come to lobby if need to use.

Location was right across the JR station so near to restaurants and convenience stores. Walking distance to the ferry terminal for Rebun and Rishiri islands. Free parking and many available. Rooms are nice size.

Stayed in June 2024

Breakfast buffet was both Western and Japanese and it was fun being able to experience Japanese breakfast cuisine. We had very enjoyable meals at two of the hotel's restaurants. Location was excellent as walking distance to JR Station as well as Toyota Rental Car shop.

Stayed in June 2024

Great

Stayed in May 2024