Reviews of APA Hotel Kanda Ekihigashi 3 stars
101-0032 Tokyo-to, Chiyoda-ku Iwamoto-cho 2-1-1, Japan
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Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLocation was great close to Kanda subway station, imperial gardens and well connected to other places. Quiet neighborhood with some cheap decent restaurant options. Complaint about room temperature acted immediately with workable solution (room fan). Option to stash luggage until checkin was helpful. Cleaning staff did not disturb when asked and provided clean towels instead.
The breakfast was barely edible. Rice had been standing for long time, not many choices, (Japanese or western). The bed was narrow, no space for luggage, warm and musty. Aircon difficult to regulate. Checkin takes a long time .. also payment at machine very customer unfriendly. QR code for luggage stashing is a weird system and not customer friendly, a tag would have been better. Only one elevator which is also used by personnel including cleaning staff. Takes a long time for it to arrive.
Thank you very much for choosing APA Hotel 〈Kanda Eki Higashi〉. We are very pleased to hear your compliments about our staff and location. However, we are sorry that you had an unpleasant experience with our breakfast and facilities. Although it is difficult to make immediate improvements, we will continue to make every effort to be the hotel of choice for our guests. Thank you very much for taking time out of your busy schedule to write a review of our hotel. Front Desk Tabei
Thank you very much for choosing APA Hotel 〈Kanda Eki Higashi〉. We are very pleased to hear your compliments about our staff and location. However, we are sorry that you had an unpleasant experience with our breakfast and facilities. Althou… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewmore clean
breakfast is not good
Thank you very much for choosing APA Hotel <Kanda Station East>. Thank you again for your valuable feedback. However, we are very sorry for the inconvenience caused by the cleaning. We will take your comments into consideration as we strive to make our hotel even better. Thank you very much for your valuable feedback. We hope you will have another opportunity to visit our hotel again. Thank you very much for taking the time to write this review. Front Desk Maeno
Thank you very much for choosing APA Hotel <Kanda Station East>. Thank you again for your valuable feedback. However, we are very sorry for the inconvenience caused by the cleaning. We will take your comments into consideration as we … Show more
Reviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewGreat place to stay if your just staying the night. A few stores near by to get you through the night.
Just feels like nothing around here to visit or see. I was there for 1 night, so I can't say anything, really to dislike.
Thank you very much for staying at APA Hotel <Kanda Eki Higashi>. We are glad to hear that you had a pleasant stay with us. All of us at APA Hotel Kanda Ekigashi look forward to welcoming you again. Front Desk Tabei
Reviewed: 17 March 2025 · Stayed in January 2025
Verified reviewI choose this hotel due to its location, very close to MRT stations and area where i wish to go.
Obviously, the room suitable for single or couple. Opt for bigger room if bring in family etc.
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. * HIGH-QUALITY, HIGH-FUNCTION and THE ECO-FRIENDLY. We ask for your kind understanding. If you want large room ,we provide a few big rooms. so please feel free to contact us. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Harima
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. * HIGH-QUALITY, HIGH-FUNCTION and T… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewRoom was clean, front desk was super polite and helpful, location was fab, no uphills to climb when moving from Kanda station.
The room was incredibly tiny. Since we had 2 people in a room, it was impossible to have 2 luggages opened at the same time.
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. * HIGH-QUALITY, HIGH-FUNCTION and THE ECO-FRIENDLY. We ask for your kind understanding. If you want large room ,we provide a few big rooms. so please feel free to contact us. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Harima
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The room of APA Hotel is ventured to be small, and it makes to have a NEW-URBAN TYPE-HOTEL. * HIGH-QUALITY, HIGH-FUNCTION and T… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in September 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewVery helpful staff
Rooms are a little smaller than what I used to.
Thank you for choosing APA Hotel <Kanda Eki Higashi>. We are very pleased to receive your compliments on our staff. APA Hotel has compact rooms in consideration of the environment. We hope you will have another opportunity to stay with us again. Reception/Bando
Thank you for choosing APA Hotel <Kanda Eki Higashi>. We are very pleased to receive your compliments on our staff. APA Hotel has compact rooms in consideration of the environment. We hope you will have another opportunity to stay wit… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe location
The room was old and worn. The bench worn and marked. Holes in the sheets. Carpet dirty as feet got dirty. No TV options in English except 1 channel and 4 movies. No YouTube, no Netflix etc. Mirroring a phone is only in portrait so movies very small. Better to watch on phone. Breakfast mostly warm at best. One morning scrambled eggs and sausages stone cold. One morning at 8:30 there was no eggs and was told no more. Breakfast goes to 10:00 so tough luck if late. My wife is gluten free and eggs and rice the only option. When I booked I understood there would be options for her but it was limited. They not offer any other options or a refund and the worse she gets cold eggs. No iron or ironing board. Trouser press only which is useless for ironing and it was torn. Laundry was 1 machine and 1 dryer. No drinking water supplied in room.
Thank you for staying at APA Hotel <Kanda Station East>. However, we apologize for any inconvenience caused. We will share the details of the cleaning with our cleaning staff and make improvements. As for the facilities, it is difficult to make immediate improvements, but we will consider doing all we can. Regarding breakfast, we will share your comments with the restaurant staff and discuss with them to ensure your satisfaction. We apologize for any discomfort this may have caused you. Front desk Niino
Thank you for staying at APA Hotel <Kanda Station East>. However, we apologize for any inconvenience caused. We will share the details of the cleaning with our cleaning staff and make improvements. As for the facilities, it is difficu… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewEmplacement
Personnel et équipement
Thank you for staying at APA Hotel <Kanda Eki Higashi>. We are very sorry to hear that you were not fully satisfied with your stay. We will continue to make efforts to improve our services, and we hope you will visit us again when you are in the area. Front Desk Tabei
Thank you for staying at APA Hotel <Kanda Eki Higashi>. We are very sorry to hear that you were not fully satisfied with your stay. We will continue to make efforts to improve our services, and we hope you will visit us again when you… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewThe location was great
The rooms were too small, the bedding was uncomfortable, there was mold on the bathroom door handle.
Thank you very much for staying at APA Hotel <Kandaeki higashi>. We apologize for not meeting your expectations despite the fact that you chose our hotel out of many hotels. We will continue to strengthen our staff's inspections and cleaning procedures to ensure that we do not receive similar feedback from our guests in the future. Thank you very much for your valuable feedback. reception Sakurai
Thank you very much for staying at APA Hotel <Kandaeki higashi>. We apologize for not meeting your expectations despite the fact that you chose our hotel out of many hotels. We will continue to strengthen our staff's inspections … Show more
Reviewed: 27 June 2024 · Stayed in May 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewI love the service :D
Nothing
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing you next time. APA Hotel Kanda Eki Higashi Harima
Thank you very much for staying with APA Hotel Kanda Eki Higashi. And thank you again for the valuable comments. The comments we receive will be shared inside our hotel and used as our important references. We are looking forward to seeing … Show more
Reviewed: 16 June 2024 · Stayed in May 2024
Verified reviewReviewed: 9 June 2024 · Stayed in May 2024
Verified reviewReviewed: 8 June 2024 · Stayed in June 2024
Verified reviewquit
too small room. Also there is in double bed 2 person..in this situation why not possible 2 blanket ???
Thank you very much for staying at APA Hotel <Kanda Eki Higashi>. We are very sorry that we could not meet your expectations, even though you chose us from among many hotels. We will take your comments into consideration as we strive to make the hotel more satisfactory for our guests in the future. Thank you very much for your valuable feedback. Front Desk Sakurai
Thank you very much for staying at APA Hotel <Kanda Eki Higashi>. We are very sorry that we could not meet your expectations, even though you chose us from among many hotels. We will take your comments into consideration as we stri… Show more
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewReviewed: 31 May 2024 · Stayed in April 2024
Verified reviewGood central location with regular room service/cleaning which was very nice.
Would have been nice with an air freshener in the smoking rooms to have a more fresh smell in the room.
Thank you for staying at APA Hotel <Kanda Station East>. We are glad to hear that you were satisfied with your stay at our hotel. We will use your feedback to improve our services in the future. Please come back to stay with us again if you like. Front Desk Niino
Thank you for staying at APA Hotel <Kanda Station East>. We are glad to hear that you were satisfied with your stay at our hotel. We will use your feedback to improve our services in the future. Please come back to stay with us again … Show more
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewNothing is resolved because the staff speaks poor English. Everything is going wrong due to the lack of clear information, and there are no solutions in sight!”
Nothing!! V dirty and small!
Thank you for staying at APA Hotel <Kanda Eki Higashi>. However, we are sorry to hear that you were not satisfied with your stay. We will take your feedback into consideration to make our hotel even better in the future. Thank you very much for your valuable feedback. Front Desk Niino
Thank you for staying at APA Hotel <Kanda Eki Higashi>. However, we are sorry to hear that you were not satisfied with your stay. We will take your feedback into consideration to make our hotel even better in the future. Thank you ver… Show more