8.4

Reviews of APA Hotel Nihombashi Bakuroyokoyama Ekimae 3 stars

103-0003 Tokyo-to, Chuo-ku Nihonbashiyokoyamacho 5-6, Japan

  • Clotet96

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    The APA Hotel was very good located near a metro station and a konbini, as well as many restaurants and places to drink something at night. The staff was very friendly, and they had luggage storage available. The room included toothbrush, toothpaste, hair brush, razors, cotton buds, shampoo, hair conditioner and body wash. There were also slippers and a yukata available to use, as well as a mini fridge and complimentary water bottles upon arrival to the room.

    The room wasn't huge, but it's the Japanese average size so nothing to complain about!

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Receptionist / Shimizu

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    4 September 2025
  • Matvii

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Sally-ann

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
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  • Kenji

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Amy

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    I've stayed at this hotel twice now, and both experiences were amazing! The staff were very nice, easy to communicate with, very helpful and made checking in and checking out a breeze. The included breakfast was delicious. The bed was comfy, the room was clean and had everything I needed. The hotel is in a convenient location, close to a train station and in a quiet street. The luggage storage made it easy to leave my luggage and explore the area after check-out.

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Front Noda

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    24 August 2025
  • Jianhua

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Thank you for providing such excellent environmental conditions. However, the attitude of the front desk staff towards customers has greatly reduced the hotel's cost performance. The incident occurred because I bought an expensive Japanese sake (about 40,000 yen) and had not yet opened it for consumption. When I checked out, I forgot to take it with me as it was frozen in the refrigerator. The cleaning staff immediately threw it away. I called the hotel front desk and even went to the front desk to argue with them, but they said that since it was a drink, they would not inform the customer and would directly throw it away. They also said that there was no rule in the hotel regulations that required them to inform the customer even if they had the customer's contact information. I was extremely shocked by their response. I suffered a loss for no reason. Although I was partly responsible for forgetting the item, they had obtained my phone number and email address when I checked in. Everyone knows that the rules in Japan are so strict, and APA is a well-known first-class hotel brand worldwide. Shouldn't they inform the customer before throwing away the guest's belongings (especially new items)? Don't they have the most basic quality? Where is the hotel's rule? In the end, the hotel did not want to compensate for the loss they caused to the customer. Their irresponsible attitude is truly unacceptable.

    Property response:

    Thank you for staying at APA Hotel 〈Nihombashi Bakuroyokoyama Ekimae〉. First of all, we apologize that you were dissatisfied with your experience, despite choosing our hotel from among many other options. At APA Hotels, we generally do not contact guests when they leave something behind, except for items that contain personal information, such as wallets. Please note that the address and email address we ask guests to provide at check-in are required by the Inns and Hotels Act and will not be used to contact you about lost items. Furthermore, for hygienic reasons, we will store any food or drink items for a very short period of time before promptly disposing of them. As our hotel does not have refrigerated or frozen storage facilities, we cannot guarantee the quality of lost items. For these reasons, the alcohol you left behind was disposed of in accordance with our company rules. We are very sorry that we cannot return it to you, but please understand that there is nothing we can do. We apologize again for any inconvenience this may have caused you. Kawai / Receptionist

    Thank you for staying at APA Hotel 〈Nihombashi Bakuroyokoyama Ekimae〉. First of all, we apologize that you were dissatisfied with your experience, despite choosing our hotel from among many other options. At APA Hotels, we generally do not … Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    23 August 2025
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  • Dumitru

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Abe Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    21 August 2025
  • Chiara

    Reviewed: 20 August 2025 · Stayed in June 2025

    Verified review
  • Otgonbayar

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location very easy to access by local transportation from Tokyo Station, and staff very helpful! Breakfast was also super delicious!

    Property response:

    Thank you for staying at APA Hotel Nihonbashi Bakuroyokoyama Ekimae. As you mentioned, our hotel is conveniently located a 5-minute walk from Bakurocho Station, which offers direct access from Tokyo Station. We are very pleased to receive your kind compliments about our staff. We are also delighted to hear that you were satisfied with the breakfast. Please come back to our hotel if you have the opportunity. Best Regards, Kawai / Receptionist

    Thank you for staying at APA Hotel Nihonbashi Bakuroyokoyama Ekimae. As you mentioned, our hotel is conveniently located a 5-minute walk from Bakurocho Station, which offers direct access from Tokyo Station. We are very pleased to receive y… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    19 August 2025
  • Gil

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Monica

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    It’s a modern and well equipped hotel in a nice location.

    More English speaking and computers available for tourists

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉We are very pleased that we were able to provide you with a satisfactory stay.We appreciate your kind words regarding the location of our hotel.We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Shimizu / Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉We are very pleased that we were able to provide you with a satisfactory stay.We appreciate your kind words regarding the location of our hotel.We will continue t… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    17 August 2025
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  • Juhi

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Located just next to Higashi-Nihombashi station Very clean premises Well informed and helpful staff

    Not a negative but a note This APA property does not have a laundry in the hotel But they have coin laundries at a walking distance from the hotel

    Property response:

    Thank you very much for staying at APA Hotel Nihonbashi Bakuro-Yokoyama Ekimae. We are delighted that you enjoyed your stay with us. We apologize for any inconvenience caused by the coin laundry. There are two coin laundries in the vicinity of our hotel, and we are happy to provide directions to them. Maps are also available at the front desk for your convenience. We kindly ask for your understanding and cooperation. We will continue to strive to provide you with a comfortable stay in the future. We sincerely look forward to welcoming you again soon.

    Thank you very much for staying at APA Hotel Nihonbashi Bakuro-Yokoyama Ekimae. We are delighted that you enjoyed your stay with us. We apologize for any inconvenience caused by the coin laundry. There are two coin laundries in the vicini… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    16 August 2025
  • 7.0 Good
    Johan

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Gullo

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
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  • Nary

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Very good

    Not think

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again.

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    14 August 2025
  • 2nath

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    We had a pleasant stay!

    There was very few choices for breakfast.

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Shimizu / Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    11 August 2025
  • Nellie

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The room may be tiny (I booked a standard single), but I think it's very well designed to be as efficient with space as possible and still be pretty comfortable. There were plenty of hooks along the walls to hang things, and the huge TV is amounted on the wall in front of the bed for nice easy dozing off before bed or relaxing. It's a newly built hotel too and completely smoke-free, so the spaces are generally very clean and I loved how you can manually adjust your room temperature, whereas some other hotels in Japan don't let you. And after staying in older budget hotels around Japan, I now have a great appreciated for the fact that this hotel's AC air does NOT have any hint of general oldness and lingering stale smoke smells from previous smokers (urgh).

    I booked this hotel through Booking.com, and I had not seen an option to NOT pay for breakfast if you didn't need it, at least for the single room I reserved. So that felt like money wasted. Also, this location is not as convenient if you have heavy luggage and you don't have a personal guide who knows the area well. Google doesn't help either because it'll tell you take the closest train exit to the hotel, BUT if you have heavy luggage, Google does not take into account that the closest stations do NOT have elevator or escalator access to the ground floor above the subway. It's confusing too because even if you find one elevator, it might not even be on the correct platform side you need to be on, and then you have to take the elevator back up and find the OTHER counterpart elevator entrance to the train platform you need. Very frustrating if you're new to the area and alone and/or don't have a guide. Another thing is that the hallways and elevator have zero air conditioning, so it's very hot everywhere except the lobby and inside your room but only AFTER you turn on your room AC. If you're traveling here in summer, your room will be an oven when you first enter. Inside the room, I was heavily disappointed that the "universal charger" did not fit my 3-prong power adapter for my US-based laptop. Americans - beware! Bring a 3-prong adapter or you'll have to find the nearest mega electronics store that will actually sell one (the 100-yen store adapters will not work).

    Property response:

    Thank you very much for staying at APA Hotel Nihonbashi Bakuro-Yokoyama Station. We are delighted to hear that you enjoyed the amenities in your room. We have installed a large TV to help you relax in a theater-like atmosphere until bedtime. Please feel free to use it during your stay at APA Hotel. However, we sincerely apologize for the delay in your arrival. We will take your feedback into consideration along with other opinions to improve our services in the future. Thank you very much for taking the time to share your valuable feedback despite your busy schedule.

    Thank you very much for staying at APA Hotel Nihonbashi Bakuro-Yokoyama Station. We are delighted to hear that you enjoyed the amenities in your room. We have installed a large TV to help you relax in a theater-like atmosphere until bedt… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    10 August 2025
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  • Maria

    Reviewed: 8 August 2025 · Stayed in May 2025

    Verified review
  • Jess

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Modern, clean building. Room facilities were clean and up to standard.

    I didn't find the location as good as I thought, but as with most things in Tokyo you're never too far away from anything!

    Property response:

    Thank you for staying at APA Hotel 〈Nihombashi Bakuroyokoyama Ekimae〉. We are honored that you chose our hotel from among so many others. We are also delighted to have received high praise for our hotel's cleanliness. However, we believe there is still room for improvement. In particular, we will continue to strive to ensure customer satisfaction by providing guidance from our staff, as the hotel is very convenient to access by train. We look forward to seeing you again. Kikuchi Receptionist

    Thank you for staying at APA Hotel 〈Nihombashi Bakuroyokoyama Ekimae〉. We are honored that you chose our hotel from among so many others. We are also delighted to have received high praise for our hotel's cleanliness. However, we believ… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    10 August 2025
  • Luke

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    The staff were really friendly and were more than happy to help at any time, rooms were tidy and clean and I felt incredibly safe in the area.

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉. We are very pleased that we were able to provide you with a satisfactory stay. Especialy, we are particularly pleased to have received such favorable feedback about our front desk staff. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Kikuchi Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉. We are very pleased that we were able to provide you with a satisfactory stay. Especialy, we are particularly pleased to have received such favorable feedback a… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    4 August 2025
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  • Lotte

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Clean, easy to access, good location, kind staff

    Pillows are hard, but thats okay

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Kikuchi Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    4 August 2025
  • Castillo

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Everything is amazing at Apa Nihombashi Bakuroyokoyama Hotel. The crew,the team is amazing very kind,polite,warm people. Thank you for all the attention.

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Shimizu / Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay. We will continue to make every effort to make your stay with us more enjoyable. We… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    2 August 2025
  • Karina

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Very nice hotel. Beds are extremely comfy, the room was clean, the staff is very polite and friendly

    Breakfast was not so good for me. There are only 4 options, and for people with food intolerance like me, the choice was even more limited

    Property response:

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay.We are very honored to receive your compliments regarding the cleanliness and the service provided by our staff.We will continue to make every effort to make your stay with us more enjoyable. We look forward to welcoming you again. Shimizu / Receptionist

    Thank you very much for staying at APA Hotel〈Nihombashi Bakuroyokoyama Ekimae〉.We are very pleased that we were able to provide you with a satisfactory stay.We are very honored to receive your compliments regarding the cleanliness and the s… Show more

    APA Hotel Nihombashi Bakuroyokoyama Ekimae
    2 August 2025
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