Reviews of APA Hotel TKP Sendai Eki Kita 3 stars
983-0864 Miyagi, Sendai, Miyagino Nakakecho 201-1, Japan

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation is great. Connected to the train station. Staff are friendly, amenities are good. Close to many places.
The room is quite small, but for the price is worth it.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt is an APA hotel so you know what to expect. The room is small, as expected, the fact that one side of the bed is against the window with a curtain makes it a bit uncomfortable but ok. The position is perfect to access the station and the mall for dining. It is also close to the rest of the center.
Nothing
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very pleased that you were satisfied with our location and services during your stay. We look forward to welcoming you back.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI found the check in process needlessly annoying. There was staff there to check the details, yet I still needed to spend all this time entering pointless information on a screen.
Thank you for staying at APA Hotel Sendai Ekikita. Thank you for taking the time to post a review despite your busy schedule. We apologize for any inconvenience caused with the check-in procedure. We sincerely appreciate your valuable feedback, and all of our staff will continue to strive to provide even better service in the future. We look forward to your next stay.
Thank you for staying at APA Hotel Sendai Ekikita. Thank you for taking the time to post a review despite your busy schedule. We apologize for any inconvenience caused with the check-in procedure. We sincerely appreciate your valuable feedb… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewGood location.
The bed and the pillows were not good at all.
Thank you for staying at APA Hotel Sendai Ekikita. We appreciate you taking the time to post your review despite your busy schedule. We apologize for any inconvenience caused by the beds and pillows at our hotel. We take your feedback seriously and will continue to strive to provide even better service in the future. We hope you will stay with us again.
Thank you for staying at APA Hotel Sendai Ekikita. We appreciate you taking the time to post your review despite your busy schedule. We apologize for any inconvenience caused by the beds and pillows at our hotel. We take your feedback serio… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBest hotel ever. Super clean with very comfortable beds and pillows. Great air cons. Direct access from Sendai station, so you don’t even have to go outside on rainy days. Amazing location. And loved the quality of the breakfast buffet. I’m going to stay at APA Hotels whenever I travel now.
Nothing. It was the best hotel experience ever. Amazing value for money.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very pleased that you have enjoyed our hotel. We are relieved to hear that you were satisfied with the facilities and amenities, including breakfast, during your stay. We look forward to welcoming you back.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very pleased that you have enjoyed our hotel. We are relieved to hear that you were satisfied with the facilities and amenities, including breakfast, during your stay. We look fo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in May 2025
Verified reviewConnects to the station and it was a good start to my 1st trip to sendai.
Thank you very much for booking at APA Hotel TKP Sendai Ekikita. We are very pleased that you were satisfied with every aspect of your stay. We look forward to seeing you again.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation is very nice and convenient to everything. Breakfast is nice with many selections to choose from
Small rooms but price is fair so not really an issue
Thank you very much for booking at APA Hotel TKP Sendai Ekikita. We are very pleased that you were satisfied with every aspect of your stay. We look forward to seeing you again.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe hotel is in an excellent location, right in the center with many restaurants nearby. The hotel is well kept and modern. The room is clean and the bed comfortable. The breakfast is excellent.
The room is very small and cramped.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We appreciate your compliments regarding our hotel's great location, which is one of our hotel's greatest strengths. We are also located close to Sendai Station and within walking distance of the shopping arcade, making our location extremely convenient for shopping. We apologize for any inconvenience caused by the size of the room. We look forward to seeing you again.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We appreciate your compliments regarding our hotel's great location, which is one of our hotel's greatest strengths. We are also located close to Sendai Station and within walki… Show more
Reviewed: 17 July 2025 · Stayed in May 2025
Verified reviewThe breakfast sounded good, but I made the mistake of not having any. The room was clean and comfortable. The location was great, it was pretty much right next to Sendai station.
Despite the great location, the hotel itself was a little bit hard to find.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We appreciate your compliments on the location. We apologize for the inconvenience that you found our hotel a little difficult to find. Please try our breakfast the next time you stay with us. We look forward to seeing you again.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We appreciate your compliments on the location. We apologize for the inconvenience that you found our hotel a little difficult to find. Please try our breakfast the next time you stay w… Show more
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewA basic business hotel. A rather small room equipped with everything you might need - a fridge, an electric kettle, mugs. The location was excellent - very easy to get to the city’s downtown or catch trains at the station. Plenty of shops and restaurants around.
A small reception which got crowded at times. Elevators always busy, need to wait.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very pleased that you had a comfortable stay. We apologize for the delay in checking in. We look forward to seeing you again.
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in April 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewBreakfast can get crowded so start early. There is a signboard with magnetic markers that you can place at your anticipated breakfast time so you can get an idea of how crowded it will be. The breakfast spread had a great variety and you can even grab coffee to go on the way out. Rooms were small and the controls showed their age (AC, lighting), but bed was comfortable and the TV had multiple options.
Front desk staff was a bit stiff and almost unfriendly. Was it because we didn't book directly? Was it because we are foreigners?
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very happy that you enjoyed the breakfast during your stay. We are also glad to hear that the bed was comfortable. We are very sorry that the staff at our hotel were not very friendly. We will take your feedback into consideration and improve our customer service. We look forward to your next stay.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very happy that you enjoyed the breakfast during your stay. We are also glad to hear that the bed was comfortable. We are very sorry that the staff at our hotel were not very fri… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewStaff was super nice and the room really nice
The pillow was thin and was not comfortable
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very happy to receive words of praise from our staff. We apologize that the pillow did not meet your expectations. We have additional pillows available for loan, so please feel free to ask at the front desk. We look forward to seeing you again.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very happy to receive words of praise from our staff. We apologize that the pillow did not meet your expectations. We have additional pillows available for loan, so please feel f… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewLocation. Automated check-in and store luggage service weren't complicated and it was ok.
When I compared with other hotels, too much plastic and waste for amenities
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewThe location is very convenient, directly attached to Sendai station (although it took us a little bit of time to figure out exactly how). Otherwise, it completely meets the standard APA experience of cleanliness, friendly staff, etc. Would stay here again.
If you stay at an APA, you should know to expect very small rooms. We were a little disappointed that our rooms in this hotel did not have the new design for the beds to allow us to slide our bags under the bed. Not a dealbreaker, but it would be nice to be able to slide them under the bed.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very pleased that you were satisfied with your stay. The bed was the previous model before the new beds were introduced at APA Hotels. We are very sorry that it did not meet your expectations. We look forward to seeing you again.
Thank you for staying at APA Hotel TKP Sendai Ekikita. We are very pleased that you were satisfied with your stay. The bed was the previous model before the new beds were introduced at APA Hotels. We are very sorry that it did not meet your… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified review