Reviews of APA Hotel Hiroshima Ekimae Shinkansenguchi 3 stars
732-0056 Hiroshima, Hiroshima, Higashi-ku Kamiosugacho 2-29, Japan
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI'm a vegetarian and I found many varieties for my taste
room size
Thank you very much for staying at APA Hotel Hiroshima Ekimae Shinkansenguchi. We would like to thank you again for taking the time to post a review despite your busy schedule. We are very pleased that you enjoyed our hotel's breakfast. We will continue to strive to provide even greater guest satisfaction. Regarding the size of the rooms, as you mentioned, our hotel is compact in design. However, we have designed the sleep switch and other controls to be located at your bedside so that guests can move around as little as possible within the room. We hope you will try this out if you have the opportunity to stay at our hotel again. We look forward to welcoming you again. Reception Hanatani
Thank you very much for staying at APA Hotel Hiroshima Ekimae Shinkansenguchi. We would like to thank you again for taking the time to post a review despite your busy schedule. We are very pleased that you enjoyed our hotel's breakfast.… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat experience, hotel had everything I needed and the personel was very professional and helpful. Food was also great and healthy.
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Thank you very much for staying at APA Hotel Hiroshima Ekimae Shinkansen-guchi. We would also like to express our sincere gratitude for choosing our hotel from among so many others. We hope you had a comfortable stay with us. All of our staff look forward to welcoming you back again. Front Desk, Ishida
Thank you very much for staying at APA Hotel Hiroshima Ekimae Shinkansen-guchi. We would also like to express our sincere gratitude for choosing our hotel from among so many others. We hope you had a comfortable stay with us. All of our sta… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBrilliant location for the train station. Lots of amenities in the hotel and in the rooms. Friendly staff.
Rooms tiny, although we expected as much. Self-check-in, which was a bit of a pain entering all our details. Would have much preferred a human to help us, rather than expecting weary travellers to do it all.
Thank you very much for booking APA Hotel Hiroshima Ekimae Shinkansen-guchi. We would also like to express our gratitude for choosing our hotel from among so many others. APA Hotel offers high-quality, environmentally friendly amenities. We appreciate your valuable feedback regarding check-in, which we will use to improve our hotel operations. Thank you very much for taking the time to write a review despite your busy schedule. We hope you will stay with us again when you visit Hiroshima. We look forward to welcoming you back. Receptionist Sato
Thank you very much for booking APA Hotel Hiroshima Ekimae Shinkansen-guchi. We would also like to express our gratitude for choosing our hotel from among so many others. APA Hotel offers high-quality, environmentally friendly amenities. We… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation was great
N/A
Thank you very much for staying at APA Hotel Hiroshima Ekimae Shinkansen-guchi. We would also like to express our sincere gratitude for taking the time to write a review despite your busy schedule. We are very pleased to hear that you enjoyed your stay with us. We will continue to strive to provide even better service to our guests. All of our staff look forward to welcoming you back to our hotel. Receptionist Nakamura
Thank you very much for staying at APA Hotel Hiroshima Ekimae Shinkansen-guchi. We would also like to express our sincere gratitude for taking the time to write a review despite your busy schedule. We are very pleased to hear that you enjoy… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBecause this hotel is so close to the station, it was very easy to find and check-in without any issues. Furthermore, being close to the station meant we had no problems catching a train, bus, or other any public transportation to visit other parts of the city.
Thank you for choosing our hotel. We look forward to seeing you again. Front Desk Kosaka
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewUse of public bath. Onsite laundromat. Included breakfast. Close to station and restaurants.
Had to pay to checkin early 100JPY per hour early. Room was so small, the only space for luggage was under the bed. Some Breakfast items had run out by 9am.
Thank you very much for staying at APA HOTEL Hiroshimaekimae-shinkansenguchi. We are deeply sorry that your stay was not comfortable, despite choosing our hotel from among many others. We sincerely apologize for this. APA Hotel is designed to be environmentally friendly and very compact. As a result, we often receive feedback from guests that the rooms are small. While improvements may be challenging, we will take your valuable feedback into consideration. Thank you for taking the time to leave a review despite your busy schedule. A front desk clerk, Deyama
Thank you very much for staying at APA HOTEL Hiroshimaekimae-shinkansenguchi. We are deeply sorry that your stay was not comfortable, despite choosing our hotel from among many others. We sincerely apologize for this. APA Hotel is designed … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewNice hotel and very good value for money. Self check in but staff are available to help if you need it. Good location
Thank you very much for staying at Hiroshima Ekimae Shinkansen-guchi. We hope you had a comfortable stay. We offer automatic check-in machines for our guests. Staff are always on hand to provide assistance with any questions you may have. We will continue to strive to improve our services so that our guests will be satisfied. Thank you very much for your review. We look forward to seeing you again. Front Desk, Sakai
Thank you very much for staying at Hiroshima Ekimae Shinkansen-guchi. We hope you had a comfortable stay. We offer automatic check-in machines for our guests. Staff are always on hand to provide assistance with any questions you may have. W… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGood value for money. The location is excellent, very close to the station. Breakfast was good, and the hotel has a public bath. The reception staff were helpful.
The room was small, but that was expected. Some of the breakfast restaurant staff could have been more service-minded.
Thank you very much for using our hotel. We look forward to seeing you again. Front Desk: Kosaka
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe room and the service were great! We stayed for just one night, but I really want to thank the gentleman (sorry, I couldn’t catch his name) who helped me and my family at the reception. On the day we were supposed to leave, the trains weren’t running due to bad weather, so we asked if we could stay another night — but unfortunately, all the rooms were already booked. After about 15 minutes of trying to find another hotel on our own, we asked at the reception if they could help us find alternative accommodation. And this kind man managed to find us a room at another hotel! So, once again, thank you so much! ありがとうございます! You are our hero! Room 1111&1112
Thank you very much for staying at the APA Hotel Hiroshima Ekimae Shinkansenguchi. All of our staff are also very happy to receive your kind words. It is a great honor to be able to help you. If you have another opportunity to stay in Hiroshima, we hope you will choose our hotel. Front Desk: Kakoyama
Thank you very much for staying at the APA Hotel Hiroshima Ekimae Shinkansenguchi. All of our staff are also very happy to receive your kind words. It is a great honor to be able to help you. If you have another opportunity to stay in Hiros… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewExceptionally comfortable bed, great location, comfortable pyjamas supplied, outdoor onsen
Small room, a little cramped.
Thank you for staying at APA Hotel Hiroshima Ekimae Shinkansenguchi. All of our staff are very pleased that you enjoyed a comfortable stay and made use of our amenities and hot springs. However, we sincerely apologize for the small size of your room and any inconvenience this may have caused. APA Hotel is committed to the concept of being an "environmentally conscious hotel" and is working to reduce CO2 emissions. We will continue to strive to create hotels that are considerate of both our guests and the environment. All of our staff look forward to welcoming you again. Front Desk: Kakoyama
Thank you for staying at APA Hotel Hiroshima Ekimae Shinkansenguchi. All of our staff are very pleased that you enjoyed a comfortable stay and made use of our amenities and hot springs. However, we sincerely apologize for the small size of … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewExcellent location and facilities in the room
Room was too small
Thank you for choosing our hotel. We look forward to seeing you again. Front Desk: Kosaka
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood location, nice onsen, great personnel.
Thank you for staying with us. We are so happy to know that you enjoyed your Hiroshima stay. We look forward to welcoming you again. Front Desk Kojima
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation. Close to Hiroshima station. Convenience stores close by.
Nothing. Staff was very accommodating.
Thank you for staying at our hotel. We look forward to seeing you again. Front Desk Kosaka
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe property was conveniently close to the Hiroshima Station. Short distance ride to Parco and the Peace Memorial, and AquaNet tour ferry to Miyajima Island. The staff were extremely helpful and friendly.
Thank you very much for using APA Hotel <Hiroshima Station Shinkansen Entrance> this time. We are all delighted to receive your kind words. We will continue to strive to provide satisfactory service to our customers. We look forward to your next visit. Front Desk, Kakoyama
Thank you very much for using APA Hotel <Hiroshima Station Shinkansen Entrance> this time. We are all delighted to receive your kind words. We will continue to strive to provide satisfactory service to our customers. We look forward t… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewCleanliness, size of TV, and location I.e., proximity to Hiroshima restaurant
Rooms are very small compared to global standards. I believe this is the standard size in Japan.
Thank you for choosing APA Hotel <Hiroshima Ekimae Shinkansen Exit>. We thank you again for taking time out of your busy schedule to write this message. We are very happy to hear that you are satisfied with our location and facilities. We will continue to strive to be the hotel of choice for our guests. We look forward to welcoming you again. Front Egawa
Thank you for choosing APA Hotel <Hiroshima Ekimae Shinkansen Exit>. We thank you again for taking time out of your busy schedule to write this message. We are very happy to hear that you are satisfied with our location and facilities… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in May 2025
Verified review