Reviews of Apprising hotels GranJam Tsugaike
399-9422 Nagano, Otari, Chikuniotsu 639-1, Japan

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Reviewed: 17 May 2025 · Stayed in February 2025
Verified reviewthe hotel is well located, provides parking spots (you have to pay for it during the day). the onsen is nice and breakfast was really tasty. the room was large and the futon bed comfy. the hotel has large lockers if you want to store your skiing equipment.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe location is great. Just a walking distance to the ski resort.
That area has very few restaurants, and the hotel's restaurant requires a reservation at least one day in advance, so you can't just walk in. This is a bit inconvenient.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in January 2025
Verified reviewVery nice and neat place to stay at, they even got outdoor Onsen. Nice view outside the window and Jam bus stop right in front of the door
Breakfast is not as good as I expected, should consider doing some continental breakfast would be appreciated
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewAwesome stay, close to ski lifts, own Onsen in hotel and ski lockers
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewExcellent location, amazing dinner and good breakfast. Onsen was a little small. Staff friendly and short walk to the gondola station. Best place we stayed in Tsugaike
The onsen was a little small
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewBig room, amazing onsen and fair breakfast buffet. Staff was really helpful and it was on a 7min walk from the ski lift. Big ski storage room. Lots of older ppl staying here so no noice during the evening
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewRoom was fabulous- clean, spacious, cozy. Gentleman at the front helped with all my questions Was my first experience with onsen, all instructions listed in English. Had a selection of different shampoo/conditioners to use. Location was easy to find, close to the bus station and ski hill
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewClean,spacious and comfortable. The hot spring is good. Not far to the ski lift. The buffet breakfast is nice. The staffs are very friendly.
Nothing
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewEverything! A clean place, great and friendly staff. Comfortable beds (we stayed in a Japanese room) and delicious dinner (we reserved dinner each night we were there). Their onsen is clean and great! Highly recommended to stay here. Only 10 minds walk to Tsugaike gondola. Great location!
Nothing at all.
Reviewed: 6 January 2025 · Stayed in October 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewClean rooms, modern building. Nice Onsen.
The breakfast was acceptable, but far from great.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewGreat location in the Tsugaike area, just a few minutes walk to the bus station, where two lovely restaurant located. Small but nice and comfortable. Stayed in the Japanese style room and felt pretty soothing. Loved the bath too.
Nothing really.
Reviewed: 3 May 2024 · Stayed in May 2024
Verified reviewVery clean and well maintained property. The staff were all pleasant and friendly. Car parking opposite the hotel. Wonderful food!
The pillows were like rocks and the beds uncomfortable
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in January 2024
Verified review