Reviews of AQA ART 江の島

Like a home

No serviceman around

The property was easy to access, clean, and close to lots of restaurants, convenience stores, and the beach. It was also an easy walk across the bridge to Enoshima Island to see the shrine and light house. The beds were on the softer side and the apartment was relatively spacious, especially for rentals in Japan.

The walls and ceiling were paper thin, so we could hear people hanging out on the roof well into the night. The curtains were helpful but it was still pretty light in the apartment at night. The washing machine smelled musty, which made the whole apartment smell a bit like that as well.

Price and location

Customer Service

Clean and 100% good for family who stay for cooking and cleaning

Receive additional Jpn 5500 when I transfer payment (but not wrote in the payment description before I decided to book this room !!!!!!!!!!) No answer when i arrive for over 40 minutes Need me to input everything including passport scanning ( you can request before people decided to book hotel , but i dont see you wrote any precription / explanation on the booking.com )

Location, size of the room

Expensive, no staff available

The property is located close to the beach and easy access to the train station.

The bed was very uncomfortable but the amenities and location make up for the bed.

it’s very chic and the location is very convenient to restaurants and shoppings.

cleaning fee is almost just as much as the rate of the room

Initially, the room looked very nice and like it has everything you need.

Once we looked at our bed it became clear that the bedding was NOT changed and still the old bedding from the guest before! It did not even closely smell like it was washed and there were several stains and one smelled strongly like feces. It was extremely disgusting. We contacted the owner and they said there was fresh bedding in the closet. However, that bedding was obviously used as well as it also had stains and did not smell washed at all. We did not get any fresh bedding that night because „everything was booked“. I think when you are conducting such an establishment it is your responsibility to deliver fresh linen in such a situation and not let your guests sleep in feces-stained bedding. However, the person in charge did not offer any help that night, which was extremely disappointing. It was a VERY unpleasant and disgusting night.