The bathroom was very small, but it's to be expected for the room size so not a complaint.

Very old school hotel with helpful, friendly staff and small rooms. Perfect for solo travelers. There are 3 onsen areas within the hotel, one of them has a small sauna area. Spa and other types of pools are available per reservation for a cost. The "cave" was a cool experience at night, soaking in the pool overlooking the forest and listening to all of its sounds was a great time. There's no point in mentioning cleanliness. In this price range it's a given, even if the hotel itself is quite old and shows signs of aging in some places.

Stayed in August 2025

Nothing

Clean, friendly staff, delicious dinner and breakfast, great onsen

Stayed in August 2025

The staff was absolutely amazing. The hostess did her best to explain our meals and answer our questions, as did the reception staff. There was a sense of ceremony in how our meals were served. They were especially careful when helping us with taxis and with our luggage delivery, spending a lot of time and effort to ensure our luggage would get to our next destination, including calling our next host for us. Amenities-wise, there was no need to bring our own towels or toiletries. Their soap, skin care, and even combs were nice. Location-wise, there were a lot of local shops just down the street. A great stay!

Stayed in August 2025

The Ryokan was amazing. I wanted to try this experience once and I was completely amazed. It was wonderful, very beautiful, and the food was delicious. People were very kind and respectful. Even my japanese friend was amazed. She loved it as well. She said the onsen was very beautiful, unfortunately I couldn't check it myself.

Stayed in July 2025

Distance. Not all in english in onsen and rest of hotel

Friendly people, onsen

Stayed in August 2025

The air conditioner in the room is outdated and difficult to adjust.

Spacious room with tatami flooring and a spa tub, offering a relaxing mountain view. We enjoyed a delicious breakfast and dinner served in the room, which made the experience even more special. Our room hostess, Suah, and her colleague were incredibly friendly and patient, making our stay very comfortable.

Stayed in June 2025

Onsen with long opening hours, view with room facing the nature. Clean room with alacarte dinner options (not kaiseki).

Stayed in July 2025

Nil

Multiple onsens - for varied experiences ie hot water to natural spring water.

Stayed in June 2025

Everyone was super welcoming and explained to us everything as this is our first time visiting Japan. The room was clean, comfortable and relaxing! Definitely will stay here again and for longer!

Stayed in May 2025

Breakfast was good but thought either Tea or coffee could be included

Hotel was absolutely amazing and fantastic views and fantastic choose of Onsen area. Dinner was amazing

Stayed in June 2025

A bit out of the way, but worth it for the location and they have a shuttle that can pick up and drop off from the station/ bus stop

Staff very nice, great facility’s access to 3 different onsens,

Stayed in June 2025

The facility is a little old, could be improved more.,

Very friendly staff and service. Dinner is gorgeous. Onsen is great. Shuttle service is a bonus.

Stayed in June 2025

Large property with lots of onsen options. Located in a convenient location. Some staff spoke enough English to help me navigate the property. Instructions for onsen was also provided in English. Hotel was also able to supply stickers to cover tattoos.

Stayed in May 2025

Toilet was a bit small. But that's actually okay because the onsens have lovely showers. There's a slight musty odour in my toilet but didn't affect my stay that much.

Very clean, professional staff, quiet area. The onsens and yukata are wonderful. Onsen and dressing area absolutely exceeded my expectations.

Stayed in May 2025

We thought having to ring reception to refill our cold and hot water kettles and jugs was a bit weird. We requested a larger jug which was promptly provided. It would be better to install hot and cold water fountains on each floor, if that is possible.

Excellent Onsen bathing facilities including massage chairs and tables for before or after your bathing. Our room hostess was particularly impressive with her professional, skilful work in presenting and explaining our traditional Japanese breakfasts and dinners, which were served in our room. It was only a short walk downhill to the charming town which offered freshly cooked local specialties as you passed by. The property also provided transport to the nearby Ropeway and the station on arrival and departure.

Stayed in May 2025

nothing

great location, attentive staff. we had an amazing host looking after us.

Stayed in April 2025

Nothing major. The tub has a pump that makes vibrations through the floor that cannot be turned off. Was just a little annoying while trying to sleep.

We had a traditional style room with dinner and breakfast served in the room, and with a private spa tub in the bathroom. The service during the meals was out of this world, and the food was varied and really high quality. As westerners, some of the food was a bit too exotic for us, but it was more than enough food anyway. The beef was really good. We experienced both one of the private spas and the natural public spa, and they were both wonderful. The spa tub in the room was also amazing, and it's such a treat to get right into a really hot bath straight from bed. With a wonderful view, no less. This was an exceptional experience and is truly recommended.

Stayed in April 2025

Amazing experience, especially the way the room service staff treats you. Our lovely service attendant, Suah, even left us a sweet goodbye note, partially written in Spanish (we're from Spain), which was such a thoughtful gesture. The onsens are excellent, although they lack the option to alternate between hot and cold water—it’s a shame this feature isn’t available in at least one of them. Also, while the building's facade facing the road has been recently painted and looks fantastic, the side facing the river—which is what guests see from their rooms—appears quite deteriorated. This unfortunately takes away some of the charm from the experience and makes the view feel a bit sad.

Stayed in April 2025

Nothing

The staff are very friendly and speaks English. Complimentary transport is available to hotel. The Onsen is good.

Stayed in February 2025

Nothing

The outdoor onsen was fantastic. It was located a walk away but within the hotel complex. The walk becomes a journey that takes you into a different slower paced mindset and you soothe your stress away as soon as you soak into the onsen.

Stayed in February 2025

Nothing)

Everything were perfect! The staff is nice and friendly! The room is great! I was delighted with the hot springs, thank you!

Stayed in February 2025

The tub in the bathroom was great.

Stayed in December 2024

I paid for an unremarkable breakfast one morning

As a solo traveler I was able to book a small but comfy twin bed room without meals. The rotenboro was exceptional! With a quiet location in the woods yet just a five minute's walk to restaurants, this was a great deal.

Stayed in October 2024

It was expensive and a little far up the hill from the main part of Orima. But its worth the 5- 10 min walk.

Amazing place. It's huge and you could easily spend a couple days not even leaving, just relaxing. Great views, great staff and the open air Onsen for free was the best I experienced in Japan. An excellent way to recover from a busy trip.

Stayed in October 2024