Reviews of Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- 3 stars
860-0846 Kumamoto, Kumamoto, Jotomachi 5-16 , Japan
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location and wonderful view from the restaurant. The buffet breakfast selection is excellent. We had some problems with the toilet in our room and the staff were very prompt in solving the issue.
The facilities in the hotel feel a bit dated and worn, especially in the bathrooms. There was some mould on the vent in one of our rooms. Having only two washing machines in a hotel that large is inadequate.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewFree drinks in the lounge. Near by all the attractions
A short distance from the train station
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat location, good value and a castle view room
Apparently there was a drinks station but I couldn’t find it.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewTypical business hotel with every necessary amenity needed. Rooms were also moderately sized.
A bit outdated if you value modern facilities. Also the lobby was sadly closed during our stay.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe buffet breakfast, walking distance to Kumamoto Castle and Shimotori Shopping street.
Nothing
Reviewed: 7 April 2025 · Stayed in February 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewno hotspring but very good value for money
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewCentrally located. Has a kids corner at the lobby, great for keeping kids entertained. 10th floor free-access lounge for guests is great for after hour coffee/tea/soft drinks and views of Kumamoto Castle
On the older side. Air conditioning is really a problem… not that great ventilation.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewConvenient, right next to the castle, clean
Slightly old-fashioned
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe car park is just next to the entrance Staff at FO are nice
The room seems like quiet old , if can have refurbishment that would be good
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewExcellent. Good choice of Japanese and Western breakfast.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewGood beds and a great view of the castle from the window. Free soup on the 10th floor and close to the castle and tram stop
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewThe location is good, near the castle, some restaurants, and shopping area. The staff are helpful and some of the facilities are extra - like the free drinks on lounge area while enjoying a good view of kumamoto castle, manga room, etc.
Nothing, maybe just the 10 check out, but that is common in Japan.