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Reviews of Aspen Shiga This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

381-0401 Nagano, Yamanouchi, Hirao 7148-8, Japan

#40 of 79 hotels in Yamanouchi

Guests' Choice

Review Score

Based on 124 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.9

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 24, 2025

    8.0
    nice stay
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Toilet
    • Stayed 2 nights
    • Submitted from a mobile device

    1/ dinner doesn't have enough warm food. suggest having hotpot. 2/ get out to other areas like yamanoeki only by resort gondola which operates during 8:30-16:40.

    1/ clean. 2/ the staffs are nice. 3/ good location. just 1-2 minutes walk to 3 lift stations 4/ lunchs are good. i like scallop cream spaghetti, beef don, apple juice and food wine.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    8.0
    Memorable.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 5 nights

    Nothing we dislike.. it's very quiet and local and can be dated, but we don't mind.

    Great place to stay. Very quiet. Although, the slopes directly in front and nearby the property are difficult for a beginner. Management and staff very friendly, helpful and accommodating - Food was great. We were only charged for the number of meals we had - as not all of us had dinners. Most of our family members loved the Onsen... but there's no bathroom / shower... so difficult for my daughter as she was not keen nor able to cope with the onsen, although we're automatically charged for this. But overall, we loved the experience of the Ryokan and would come back definitely.

    Stayed in January 2025

  • Reviewed: March 15, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 2 nights
    • Submitted from a mobile device

    The dinner was a little pricey. It had everything one needed, but don't expect fancy. It's an older building, and the location is what one is paying for. Overall, it was comfortable.

    Location was great. Ski in, ski out. It was nice to have breakfast included (with a good selection). We appreciated the drive back to the bus station the morning we left.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    Location, location, and useful family rooms. Shared shower is odd. Food healthy, if repeated and often cold or gone
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast and dinner mostly cold. After 3 days you’ll see the food rotation. Coffee not good. Wouldn’t take much to do better. Cold wedges and eggs/meat not appetizing. Lunch restaurant much better than dinner.

    Location on the snow, great for kids and parents! Good value. Quiet and centered arguably in the best spot on the resorts to access decent skiing. Bakery and lunch restaurant were great. The local beer selection and on-tap beers were super. The bar in the evenings fun and staff always polite & helpful. Ski hire was efficient and the gear well-cared for. Would return.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Comfortable stay in a great location with friendly staff.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 5 nights

    Food at the buffet was often cold. More variety in food would have been better

    Ski-in, ski-out location. Friendly and helpful staff.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    Great staff, food, and ski-in, ski-out convenience in a charming traditional lodge.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 5 nights
    • Submitted from a mobile device

    Dinner was expensive, ¥3000 per adult, but everything else was reasonably priced. During the snow season, access to the Giant ski area is via the gondola, which stops running at 4:30 PM, so dinner options in the area can be limited. While this wasn’t an issue for us, families should note that there are no private baths or showers in the rooms. However, I took my son to the onsen each day for a shower and a soak, which turned out to be a great experience.

    Fantastic staff, delicious food, and an unbeatable location right at the base of the Giant ski slope. With chairlift and gondola access just steps from the front door, it’s perfect for ski-in, ski-out convenience. The onsen was a great way to relax after a day on the slopes. This lodge has a charming, traditional Japanese feel—simple, authentic, and welcoming. We loved every moment of our stay!

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in February 2025

  • Reviewed: March 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 4 nights
    • Submitted from a mobile device

    The three of us stayed at the hotel for five nights, and we had a wonderful time. The room was very spacious, and the tatami was very comfortable to sleep on. The hot springs were also great. We had breakfast and dinner at the hotel for all five days, and the food was excellent. All the staff were very friendly.

    Stayed in February 2025

  • Reviewed: March 3, 2025

    10
    Fantastic week in a fabulous resort without the crowds.
    • Leisure trip
    • Group
    • Japanese-Style Family Room with Private Toilet
    • Stayed 5 nights
    • Submitted from a mobile device

    Really friendly staff. Great buffet dinner and breakfast, and ski from the front door. What’s not to like?!

    Stayed in January 2025

  • Reviewed: March 2, 2025

    8.0
    Really enjoyable stay. Staff were friendly and helpful.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 6 nights
    • Submitted from a mobile device

    Right out the front of giant ski run.

    Stayed in January 2025

  • Reviewed: February 26, 2025

    7.0
    Great location, great snow. However food options at night are an issue.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Although there are 4 hotels in this spot, you are forced to eat at your hotel. As no venue does dinner for anyone not staying at their hotel.( this is the same all across Shiga Kogan) There you are forced to eat buffet style main meals that are too expensive for what they are and not really very good. This is definitely the main problem with the Shiga Kogan area.

    Located at the bottom of 4 lifts. Great ski in, ski out. Food in the cafe during the day was good and reasonably priced. Rooms were large and comfortable with own bathrooms.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    Only pot filled with hot water are provided. Prefer kettle.

    Great location. Easy to acess by taking gondola from yama no eki station, it's free of charge. Ski in, ski out, join of giant and west and hoppo couses. Breadfest was excellent, buffet style, full of choices, self made bread are so good.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    A charming place to stay in Shiga Kogen
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Toilet
    • Stayed 9 nights
    • Submitted from a mobile device

    Wifi is hit and miss

    Great location in Giant area Lovely Japanese room Proper Onsen water

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Superb ski in, ski out hotel with an onsen
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Toilet
    • Stayed 5 nights
    • Submitted from a mobile device

    Dinner is limited to the hotel. The gondolas stop around 4.30pm so you’ll not have a lot of options. It is a great way to get to know other guests though.

    We had a great stay at Aspen. After arriving up the top and catching the gondola down to the hotel (it took a little traversing) we had a wonderful stay. The Onsen at the end of the night was great. Food was simple but excellent. Staff were superb and they organised. Highly recommended.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Comfortable stay in a perfect location
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Everything Location Staff Onsen Food

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Repeat customer and always satisfied
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Toilet
    • Stayed 3 nights
    • Submitted from a mobile device

    Repeat customer and always satisfied

    Repeat customer and always satisfied

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    Fab five day ski trip with the family! This is a good place to stay if you are looking for traditional hospitality.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 5 nights
    • Submitted from a mobile device

    This was our first time in Shiga Kogen and the skiing is fantastic. However there really is not much on offer once the ski lift is shut. We had fun regardless enjoying the snow, evening card games and the hotel onsen, but it is something to know to come prepared with your little ones.

    A lovely traditional Japanese ski hotel that provided all the comforts one needed for a family ski trip. Great local food for breakfast and dinner and good hospitality.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 8 nights
    • Submitted from a mobile device

    Dinner a bit expensive at ¥3000. Futons are a bit harder than some of the other Japanese stays we've done.

    Good sized room, clean and tidy. Buffet breakfasts and dinner are good if you like that style. They have premium rentals on offer for a good rate. My brother and I rented a couple of Moss Snowstick boards for 2 days. They also offer waxing for a good rate. Good drying room downstairs.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    8.0
    Welcoming and unique ski hotel with a brilliant location.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 7 nights

    Not much. Don't expect the Kempinski. This is a welcoming family hotel, heavy on the formica and the Carpenters.

    Great ski location. lovely staff, very welcoming and unique. We love Aspen Shiga and love Shiga Kogen generally. Super convenient for getting out to ski! Also, some very nice fruit brandies made by the hotel which you can enjoy in the evenings.

    Stayed in January 2025

  • Reviewed: February 3, 2025

    8.0
    Great place
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 2 nights
    • Submitted from a mobile device

    No private bathroom

    Great place for ski-ing

    Stayed in January 2025

  • Reviewed: January 29, 2025

    10
    I will be back!!
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Great location and great food. Onsen was awesome after a days skiing

    Stayed in January 2025

  • Reviewed: January 9, 2025

    8.0
    Overall present
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 1 night
    • Submitted from a mobile device

    Not much except some are with toilets but common shower area

    It was at the chair lift

    Stayed in January 2025

  • Reviewed: January 5, 2025

    9.0
    Fantastic new year stay
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Toilet
    • Stayed 6 nights
    • Submitted from a mobile device

    Food, location, staff

    Stayed in January 2025

  • Reviewed: January 1, 2025

    9.0
    great stay just beside ski resort
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Toilet
    • Stayed 6 nights
    • Submitted from a mobile device

    onsen not super clean . meal time was very short and lights out at 2030hrs . should at least have lobby light on for family gathering .

    location is good . spacious room n warm. laundry was good as free and dryer was not expensive at 100 yen only

    Stayed in December 2024

Showing 1 - 25

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