222-0033 Kanagawa, Yokohama, Kohoku-ku Shin-Yokohama 2-100-45, Japan
#15 of 146 hotels in Yokohama
Guests' ChoiceBased on 379 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.1
Value for money
8.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2025
Miranda
United StatesBreakfast wasn't the best....but it was average. Wish the dryer in the coin laundry was stronger. Had to dry my clothes for over 90 minutes and they still didnt dry before it was time for us to leave for our flight.
Loved the spacious room especially for the price. Loved the decor and the AC. Loved that they had a coin laundry and iron in the room.
Stayed in August 2025
Reviewed: 5 August 2025
Kurt
United StatesThe bed was a bit hard for my taste, but that didn’t keep me from sleeping well.
Very spacious, conveniently located above the train station and a large shopping mall with numerous cafes, bakeries, and restaurants.
Stayed in August 2025
Reviewed: 4 July 2025
Elena
SlovakiaVery practical accommodation if you plan to travel by Shinkansen towards Osaka or Shizuoka. The hotel is located directly above the train station, with a convenient shuttle bus connection from Haneda Airport. It offers fast and easy access to Tokyo, and with a JR Pass, train rides are free of charge. The laundry service was very helpful, and as a bonus, hotel lounge access was included. Uniqlo and many other shops are just a few floors below in the same building, making shopping and dining extremely convenient. A great place to stay both after arriving in Japan or before your departure.
Stayed in April 2025
Reviewed: 2 June 2025
Higa
United Statesbeing at the train station with many food restaurants and stores was very convenient
Stayed in May 2025
Reviewed: 28 May 2025
Pj
NetherlandsNo
No
Stayed in May 2025
Reviewed: 25 May 2025
Roux
AustraliaThe fitness centre is really quite small with very limited equipment
It is so convenient being on top of the train station.
Stayed in May 2025
Reviewed: 10 May 2025
Raymond
United StatesVery convenient. Directly over the Shin Yokahama train station
Stayed in May 2025
Reviewed: 4 May 2025
John
AustraliaRight above Shin-Yokohama train station. Lots of restaurant options in the same building.
Stayed in April 2025
Reviewed: 2 May 2025
Rory
IrelandBreakfast is only just ok and hotel doesn't have a bar.
Fantastic location and comfortable room. Great value.
Stayed in May 2025
Reviewed: 1 May 2025
Clarisse
Francemy room stank of "old salary man" when I entered the room and without windows opening, I had to spray a lot of local fabric spray to kind of remove as much as I could of the stench. other than that all good!
very well located, with lots of good equipement and great voltage for electronics charge (there were both a hair dryer and starightener in the bathroom, along with special hair care produits + great amenities. the breakfast was ok with a varied choice of Japanese and Western food. great restaurants choice in the same building + the hotel was giving coupons for purchases and restaurants dealer.
Stayed in April 2025
Reviewed: 29 April 2025
Jason
United StatesNot terrible but challenging to find entrance to hotel from the outside
everything about this hotel was top notch. Loved breakfast options, room amenities were high quality, and staff was perfect. Bonus that Shinkansen stop and Shopping was easily accessible from lobby.
Stayed in April 2025
Reviewed: 29 April 2025
Adrian
AustraliaGood room size, clean and in good condition. Right above Shinkansen station, 17 min from Tokyo station and close to Yokohama too. Gym was enough for a quick workout too.
Stayed in April 2025
Reviewed: 28 April 2025
Nhlabatsi
South AfricaWe were 2 individuals that arrived at different times. Since my flight arrived later, I checked in later. The staff member who checked me in did not provide the standard required information about the hotel. They assumed that I would get the information from the guest who checked in first.
The look and feel of the hotel from the lobby and throughout the hotel. It is esthetically pleasing. The location was ideal. Easy access to the train station and to shops that are in the same building on different floors.
Stayed in April 2025
Reviewed: 21 April 2025
Gerald
United StatesIncluded breakfast was excellent
Stayed in April 2025
Reviewed: 17 April 2025
Sharon
AustraliaNothing
Very nice property with good breakfast. Stayed here as we were catching bullet train.
Stayed in March 2025
Reviewed: 17 April 2025
Katherine
United KingdomIt was great.
Above Shinkansen station with great city views. Delicious breakfast. Not included in our rate but reasonable adult and children rates. Very clean and plush.
Stayed in April 2025
Reviewed: 11 April 2025
Poulet
Francenothing
the view on Yokohama bay, large room, very well equipped and very quiet
Stayed in April 2025
Reviewed: 8 April 2025
Courtney
CanadaIf you are wanting to tour Yokohama and not just stopover it is a bit far - 35-40 min train ride to the popular areas. And multiple lines so trips cost around 500 yen each way. But if you want something close to Shinkansen it is great.
Rooms were spacious by Japan standards. Beds reasonably comfortable. Location was convenient to Shinkansen and train lines with shopping and restaurants onsite.
Stayed in April 2025
Reviewed: 6 April 2025
Mario
TaiwanNo water bottles offered, but water machine located near laundry machines. Huge 60’ beautiful TV with loudest remote control buttons. C’mon Panasonic. Fitness center is 1 bike, 2 treadmills and another one. Bench with some weights, very minimal, but good view. Everything is in this building. Top floor is hotel and JR is 2nd.
Stayed in March 2025
Reviewed: 5 April 2025
Jusup
AustraliaPrice
Breakfast was very good
Stayed in April 2025
Reviewed: 4 April 2025
David
United StatesAt the Shinkansen for easy access daily
Stayed in April 2025
Reviewed: 31 March 2025
Marcello
BrazilConvenient location, ins8de the station building and great hotel structure. Enjoyed the breakfast
Stayed in March 2025
Reviewed: 25 March 2025
Young
United StatesEverything was what we needed and wanted. The easy access to the train station was a bonus and the ability to get to attractions was extremely helpful. Thank you
Stayed in March 2025
Reviewed: 25 March 2025
Jessica
United StatesGreat location and stylish hotel
Stayed in December 2024
Beaulieu-sur-Mer, France
Gaziantep, Turkey
Pune, India
Donostia-San Sebastián, Spain
Villaputzu, Italy
Sarandë, Albania
Vila Nova de Gaia, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content