Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Shizuoka hotel reviews
  4. Atami hotel reviews
  5. Reviews of ATAMI SPRING TERRACE HOTEL

Reviews of ATAMI SPRING TERRACE HOTEL 3 stars

413-0031 Shizuoka, Atami, Hayashigaokacho13-12, Japan

#22 of 63 hotels in Atami

Guests' Choice

Review score

Based on 50 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    7.1

  • Facilities

    8.6

  • Staff

    8.5

  • Value for money

    8.8

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 13 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are many stairs that you hv to climb to reach especially the so called premium room with attached bathroom

    Stayed in May 2025

  • Reviewed: 7 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I need to walk a steep hill from the train station to the hotel lol. Should have take a taxi which is only $1000 yen

    Very quiet. Japanese style of room.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    9.0
    Worth your money
    • Leisure trip
    • Solo traveller
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    It's gonna be better that guest's message and email should be quickly repled by stuff.

    A very impressive hotel. My Japanese style suit are very large and clean. The stuff was helpful and provided a free luggage storage service.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    Very relaxing environment at a fair price.
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It can be loud at night do to the proximity to the rail station.

    The natural geothermal onsen was rejuvenating. Really. I was feeling run down as if I caught a cold before I arrived. Spent time in the onsen, relaxed afterward and an hour later I felt good enough to travel on foot the very vertical decent into town.

    Stayed in May 2025

  • Reviewed: 11 March 2025

    9.0
    Overall, it’s a pleasant stay.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    A bit of walk from the station but easy to call a cab from / to the property.

    The room is spacious and staff at the front counter is very friendly. Facilities are quite clean and adequate.

    Stayed in March 2025

  • Reviewed: 25 February 2025

    9.0
    Comfortable stay, great value
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It would be nice if there was a drink vending machine.

    Excellent value for money, clean and comfortable. Nice hot springs and terrace.

    Stayed in February 2025

  • Reviewed: 17 January 2025

    9.0
    A taste of Japanese culture!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The hill is steep to get to this lovely apartment - it is advisable to take a taxi from the station.

    The room was inviting, clean and spacious! The communal onsen was lovely, it gave my daughter and I time to unwind and relax.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    7.0
    It was nice and comfortable. Spacious bedroom
    • Leisure trip
    • Group
    • Apartment with Sea View
    • Stayed 1 night

    Bath house

    Nice location

    Stayed in December 2024

  • Reviewed: 6 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The hotel wasnt kidding when they warned me about the steep slope leading up to the property. Needed to catch my breath couple of times on the way up. Call a cab if you can afford it, a lot of people seem to do it

    Clean and spacious rooms with kitchenette and washing machine.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    The check-in was via a tablet, and it did not work immediately. Fortunately, if you need the help of staff, they come right away. The location was not too far from the station but indeed it was on a hill that we did on foot but maybe not accessible for everybody.

    The room was spacious and the futon were very comfortable. Nice traditional onsen/sento that I did not use but looked very cozy. It had a common area with ping pong table, tv...

    Stayed in November 2024

  • Reviewed: 27 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Service minded staffs.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    It was affordable, and I was satisfied.
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was clean, and the staff were friendly and polite. The onsen was perfect! Not too hot. The view of the fireworks from the terrace was nice.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Communication has to be improved by a lot, I was never given an answer to my questions through booking and also through e-mail and the staff is only there between 4 and 9 pm to reach apparently.

    Beautiful hotel close to the Atami train station, we had a big japanese style room, there are toilets and water dispenser in every floor as well as a lounge with a couch, TV and a table tennis table to enjoy some relaxing time. The onsen was awesome! Wifi worked well.

    Stayed in October 2024

  • Reviewed: 15 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    We got room B which had a beautiful tub but it wasn’t hot spring. I wish they could do something about this. Also, the hotel is on a steep hill, a little tiring to and from.

    The rooms are spacious! We got the B room. The communal onsen had lots of amenities such us hair ties and basic skin care.

    Stayed in July 2024

  • Reviewed: 2 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment with Open Air Bath
    • Stayed 1 night
    • Submitted via mobile

    The way to the train station is super steep, you can’t really do this with luggage (taxi for < 1000 yen is necessary). No elevator - you have to go in the second floor to the nicer apartments!

    We booked the apartment with own onsen which was super nice; highly recommended. You can buy some noodle cups in the entrance if you are to lazy to go to the next restaurant in the centre

    Stayed in November 2023

  • Reviewed: 30 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit old and very far up on the road. During very hot periods, it was very far for us to walk to the city center

    The room was nice and cleN

    Stayed in July 2023

  • Reviewed: 18 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night

    We arrived by train. Hotel location not easy to find and need to walk uphill. We travelled with backpack so it was not a problem with us to walk to the hotel. Would be better if hotel can provide information regarding how to walk from train station to the hotel.

    Nice and stylish room. Hotel situated in a residential area so it is quiet and tranquil.

    Stayed in June 2023

  • Reviewed: 5 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Good room size

    Stayed in April 2023

  • Reviewed: 2 April 2023

    8.0
    good choice for 1-2 nights, very friendly staff
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    unfortunately no breakfast. steep uphill walk from the train station, but not too long.

    wonderful location overlooking the bay.

    Stayed in April 2023

  • Reviewed: 18 December 2022

    9.0
    Relaxing priviate hot spring right in your room!
    • Leisure trip
    • Solo traveller
    • Apartment with Open Air Bath
    • Stayed 3 nights

    The location is a bit hard to reach if you have mobility issue. The hotel is actually located on a steep hill behind the train station. If you are out of shape and too cheap to get a taxi to go back to the hotel, it's a hard walk (don't follow Google Map's suggestion and take the route to the right of the train station exit, that's actually the harder of the 2 route). The road is extremely narrow and I don't recommend driving to the property yourself. The hotel itself does not have an elevator so it's not friendly for those with mobility issue. Finally, a bit disappointed the tub was not a cypress wood tub.

    The room was clean and the bed is very comfy. There is a washer and a drying rack in the room. The TV is hooked up with Amazon TV but the shows are mostly Japanese. The room with the outdoor hot spring is actually in a separate annex and it's closer to a suite than just a room. The hot spring source is extremely hot but does not have a heavy mineral smell. There is a rooftop terrace with a decent view of the shoreline and I would love to see it during firework season. The manager is extremely helpful! I backed my rental car into a rock wall (area have very narrow road, see the Con section). And by the rental agreement, I had to call the police to file a report in order not to void the insurance coverage. While he couldn't speak English, using a translation tool, he manage to call the police and made sure I was at ease.

    Stayed in December 2022

  • Reviewed: 29 November 2022

    9.0
    Spacious, modern, thoughtfully laid-out rooms. Great value stay in a quiet part of Atami
    • Leisure trip
    • Couple
    • Apartment with Open Air Bath
    • Stayed 1 night

    The room aircon wasn't great. It didn't seem to cut out in heating mode and even though set to 20C ran full on for an hour while I was in the bath making the room uncomfortably warm. There may be an issue with the thermostat. The process for checking in is a little needlessly complex with redundant inputting of information already found on Booking and then online with a separate form and then again upon arrival. Some of that may be the fault of the government subsidy program in place in late 2022/2023. Location is fine but it is not anywhere near the beach and it's tiring to get there from the station, esp. if you had a suitcase.

    I stayed at the attached building which has rooms with semi-exposed baths and are a bit separated from each other. The room was spacious with two comfortable fairly large beds. There wasn't an ocean view at this angle but there was a little yard area outside and trees in the distance. The room and building were very well renovated and felt modern and comfortable. There is a lounge area with ping pong and tabletop games. You can even use it after checkout. There is a little makeup area and kitchen area that are hidden behind closet-like doors. That's a great idea as you can close them when not needed and the room looks nicer. The TV is huge if you have occasion to use it. It's not a far walk from here to MOA though it is uphill.

    Stayed in November 2022

  • Reviewed: 1 September 2022

    9.0
    Great place to hang out with friends!
    • Leisure trip
    • Group
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    We had informed the hotel we would be using the grill on the roof terrace beforehand, but we had to carry all the cooking equipment/crockery etc from the main kitchen (4 floors) and cleanliness of the prep table on the roof was sub-standard. It was ok for us, because we were a big group with lots of helping hands, but expected better.

    The rooms were spacious and clean. Great function room with table tennis, board games and TV for hanging out with friends. Onsen was well equipped. Although it was fully-booked, we didn't really see or hear any of the other guests. We also used the BBQ grill on the terrace. The one staff we saw on duty there was very helpful even though he seemed to be overwhelmed with multi-tasking. They were very accomodating with our requests.

    Stayed in July 2022

  • Reviewed: 1 September 2025

    10
    neat Japanese-style accomodation
    • Leisure trip
    • Group
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    helpful staff in relation to our late check-in

    Stayed in August 2025

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Open Air Bath
    • Stayed 2 nights
    • Submitted via mobile

    Wish there were some more food options offered on the spot. At least breakfast. The staff does offer some food delivery suggestions and there are some things one can buy in their "reception shop" but I still think a small restoraunt on the place would have been great. Besides that it was perfect.

    We loved our stay here. The room we booked was more of a traditional looking wooden house and the private onsen tub was spectacular. It rained heavily when we were there so the bathing was not possible for the large part of the day; but luckily the clouds cleared just in time. The beds were fantastic. The location is on a bit of a steeper hill but if you are in a relatively good shape and not carrying multiple enourmous suitcases it is really not that big of a deal.

    Stayed in May 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!